Interpersonal skills also known as communication skills or people skills refer to the knowledge which an individual uses to interrelate with other peoples. Interpersonal skills include using skills like active listening and tone of voice; they consist of leadership and delegation (Tomlinson, 2004).
This week, we reviewed the request for proposals (RFP) issued on February 27, 2017, by the Illinois Department of Healthcare and Family Services (HFS) to rebid the majority of the stateâs existing Medicaid managed care program contracts, consolidate multiple programs into a single streamlined program, and expand managed care statewide.
HfS Blueprint Report: Insurance As-a-Service 2015. | The HfS 2015 Insurance As-a-Service Blueprint is a refresh on our 2014 assessment with an additional focus on the role of As-a-Service platforms and commercial models as well as RPA and analytics.