Last name: Riley. Tweet. This famous surname can be either English or Irish. It is found in both countries in several and overlapping spellings including Riley, Ryley, Reily, Reely and Reilly, as well as the pure Gaelic McReilly, O'Reilly and O'Ralilly.
Best Answer: A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance. Source(s): rookethorne Â· 8 years ago.
A. SLA A Service Level Agreement (SLA) is a contract between Service Providers or between Service Providers and Customers that specifies, usually in measurable terms, what services the Service Provider will furnish and what penalties the Service Provider will pay if he cannot meet the committed goals. The SLA will drive Service Provider