Last name: Riley. Tweet. This famous surname can be either English or Irish. It is found in both countries in several and overlapping spellings including Riley, Ryley, Reily, Reely and Reilly, as well as the pure Gaelic McReilly, O'Reilly and O'Ralilly.
Best Answer: A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance. Source(s): rookethorne Â· 8 years ago.
A Service Level Agreement, or SLA, is a record which defines a set amount of time for a task to reach a certain condition.If the task does not reach the condition by a set amount of time, it is marked Breached. SLA Definition: the record which defines the conditions that trigger the SLA. 2  Task SLA: the individual instances of the SLAs associated with particular tasks. 3  SLA Workflow: the workflow which powers events or actions based on the SLA definition.