The communication was good: I needed some help with the money transfer and I got all the information I needed in a chat environment, from which a report was send to my email address. I was constantly updated of the logistics and everything was handled like they described. .
Definition of grosgrain. : a strong close-woven corded fabric usually of silk or rayon and often with cotton filler â compare grogram.
Groats (or in some cases, berries)  are the hulled kernels of various cereal grains such as oat, wheat, rye, and barley. Groats are whole grains that include the cereal germ and fiber-rich bran portion of the grain, as well as the endosperm (which is the usual product of milling).