customer experience management (CEM or CXM) Share this item with your network: Customer experience management (CEM or CXM)is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle. The goal of CEM is to optimize interactions from the customer's perspective and foster customer loyalty.
To change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.3  Return your left hand to the steering wheel.o change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.
Your car may also seem like itâs struggling, is suddenly underpowered, or isnât accelerating like it should. Your car may feel like itâs refusing to change gears as it normally does, or the gear shifts arenât very smooth. Sometimes you can feel or hear a noticeable âclunkâ or âthudâ when the car shifts gears. You may also notice the car has difficultly getting up to speed.