customer experience management (CEM or CXM) Share this item with your network: Customer experience management (CEM or CXM)is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle. The goal of CEM is to optimize interactions from the customer's perspective and foster customer loyalty.
To change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.3  Return your left hand to the steering wheel.o change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.
To change gears, the rider pulls on or pushes the gear shifter to shorten or lengthen the gear cable. This moves the derailleur and guides the chain to the desired chainring or cog. The chainring and cog combination is called the gear ratio and it correlates to the effort required to pedal.