customer experience management (CEM or CXM) Share this item with your network: Customer experience management (CEM or CXM)is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle. The goal of CEM is to optimize interactions from the customer's perspective and foster customer loyalty.
To change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.3  Return your left hand to the steering wheel.o change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.
Your first driving lesson will involve the instructor explaining briefly what the gears in a car do and how to change gear. Changing gears can be a difficult process for many learner drivers as it requires operating the clutch, keeping control of the car and observations all at the same time.hange from 5th straight into 1st, 4th straight into 1st, and 3rd into 1st gear. Now weâll look at the correct method for changing gears. When moving off for the first time, this is the most challenging and is often when a learner stalls the car.