Are you offering, or working on, a help desk or a service desk? And does it really matter? Looking at this from another perspective, what do your customers, your end users, call it?
Panthenol is also known as Dexpanthenol, Dexpanthenolium, D-Panthenol and many other industrial names. It is considered non toxic and safe even with regular use; this is why it is used even in the manufacture of medicines and treatments for acne and skin blemishes.t is soluble in water and alcohol, can dissolve in ether and chloroform and may not be entirely soluble in glycerin. Panthenol is an active ingredient in many cosmetics, skin and hair products and other personal care products as well.
Phenol is highly corrosive to the skin and readily absorbed. through it, whereupon it can affect the central nervous system and cause. damage to the liver and kidneys. It is also a mutagen, and there is some. evidence that phenol may be a reproductive hazard. When heated, phenol will produce flammable vapors that are highly toxic. (at just a few parts per million) and explosive (at concentrations of 3% to 10%. in air).