Are you offering, or working on, a help desk or a service desk? And does it really matter? Looking at this from another perspective, what do your customers, your end users, call it?
Panthenol is also known as Dexpanthenol, Dexpanthenolium, D-Panthenol and many other industrial names. It is considered non toxic and safe even with regular use; this is why it is used even in the manufacture of medicines and treatments for acne and skin blemishes.t is soluble in water and alcohol, can dissolve in ether and chloroform and may not be entirely soluble in glycerin. Panthenol is an active ingredient in many cosmetics, skin and hair products and other personal care products as well.
In the search for less toxic compounds, para-aminophenol was tried in the belief that the body oxidized acetanilide to this compound. Toxicity was not lessened, however, and a number of chemical derivatives of para-aminophenol were then tested. One of the more satisfactory of these was phenacetin (acetophenetidin).