@ZipLine-- Unfortunately, not every yoga instructor is a good instructor. Yoga has become very popular and because of the demand, more and more people are becoming instructors. Some are more qualified than the others.
Customer Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support into a new profession to meet the needs of recurring revenue model companies.
Customer centricity is not just about offering great customer service, it means offering a great experience from the awareness stage, through the purchasing process and finally through the post-purchase process. Itâs a strategy thatâs based on putting your customer first, and at the core of your business. When you put your customer at the core of your business, you collect a wealth of data within your CRM software, giving you a full 360 view of the customer, which you can then use to enhance the customer experience.