I ordered the chicken salad sandwich, then saw the little folded-up brochures containing nutrition information and ingredient lists, so I picked it up and read through it, only to discover that despite the appearance of whole wheat bread, their chicken salad sandwich was most certainly NOT on whole grain bread.
Whatever the issue, you're going to want to get in touch with their customer service department. The easiest way to contact Amazon's customer service department is by using their toll-free phone number at 1-888-280-4331.
0870 183 0604. Speak to an Amazon UK customer service advisor by calling their general enquiries hotline: 0870 183 0604. This number is ideal for enquiries relating to any aspect of buying and selling on Amazon UK.