@ZipLine-- Unfortunately, not every yoga instructor is a good instructor. Yoga has become very popular and because of the demand, more and more people are becoming instructors. Some are more qualified than the others.
Customer Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support into a new profession to meet the needs of recurring revenue model companies.
Providing great service is a critical aspect of a successful business. Consequently, the customer service manager is one of the most important elements in an effective business strategy. A customer service manager hires, trains, and supervises the customer service team, ensuring good service is provided to customers. Hope you are clear now :)