ombudsman a UK body which is responsible for settling disputes between suppliers of goods and services and their customers, and public agencies and their clients. For example, the Insurance Ombudsman handles disputes between insurance companies and policyholders. The scheme is voluntary and not all insurers are members. By contrast, the Building Societies Ombudsman is a statutory scheme and all building societies are members.
These total inefficiencies were 91,400 GWh, i.e. 8.7%, and so the CO2 emissions need to be adjusted by this amount from 0.185 to 0.203 kg / kWh. The average UK annual gas consumption is 16,000 kWh per household [36], but per meter is 18,000 kWh [36] (a larger amount as not every household has a supply of natural gas).
A total of 547,096 TJ of electricity was consumed in homes in 2011, up 5% from 2007. However, the average rate remained the same; 40 GJ of electricity were used per household in both 2011 and 2007. Households in Alberta increased their electricity consumption by 11,226 TJ in 2011 compared to 2007, an increase of 33%.