The Magna Carta brought an end to the absolute power of English sovereigns as they, too, were required to be held accountable by the law. King John had a tumultuous relationship with Pope Innocent III, a controversial figure in the early 13th century who claimed supreme authority over European sovereigns.
The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the businessâs response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
We will do our best to resolve your concerns by the end of the third business day after receiving your complaint. If we are unable to resolve your concerns we will issue a written acknowledgement within five working days and our written final response within eight weeks of receiving your complaint. Full contact details for the Ombudsman are displayed below.