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Chances are, they're talking about a BlackBerry smartphone. A BlackBerry is a smartphone made by the Canadian company Research In Motion. BlackBerry phones are known for their excellent e-mail handling and are often thought of as business-centric devices. BlackBerry handhelds actually started out as data-only devices, meaning they could not be used to make phone calls.
If the BlackBerry smartphone belongs to someone else and it has a password lock, you can identify the PIN number by removing the battery and looking at the sticker that appears on the BlackBerry smartphone. For example, the red box below indicates where the sticker is located on a BlackBerry Torch 9850 smartphone.