ombudsman a UK body which is responsible for settling disputes between suppliers of goods and services and their customers, and public agencies and their clients. For example, the Insurance Ombudsman handles disputes between insurance companies and policyholders. The scheme is voluntary and not all insurers are members. By contrast, the Building Societies Ombudsman is a statutory scheme and all building societies are members.
These total inefficiencies were 91,400 GWh, i.e. 8.7%, and so the CO2 emissions need to be adjusted by this amount from 0.185 to 0.203 kg / kWh. The average UK annual gas consumption is 16,000 kWh per household [36], but per meter is 18,000 kWh [36] (a larger amount as not every household has a supply of natural gas).
The average electricity consumption is 4,800 kWh per household [36]. A smaller than average household is taken arbitrarily to be 3,000 kWh (i.e. roughly two-thirds of the average), and a larger than average household to be 7,000 kWh (i.e. roughly 50% more).er kg, and 0.245 kg per kWh) [14]. This needs to be adjusted for the fossil fuel used in the extraction of oil and in refinery inefficiency, which together gives an inefficiency of 15% (see car sources page), giving a figure of 2.96 kg CO. per litre.