A set of definitions exists in the Senate ESEA bill written and voted out of the HELP Committee (Health, Education, Labor and Pensions).
Reps and sets are terms used by exercise professionals, athletes and individuals in the gym. They provide structure and organization to your workout. If you work with a personal trainer or physical therapist, she will prescribe an exercise based on a specific number of sets and reps.
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators. Their primary tasks include understanding what a patient needs by interviewing him and listening to his concerns.