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Ice is better than heat for an acute injury during the first week. Most people stop icing after the first day or two unless they're very uncomfortable. No longer than 15 minutes at a time with a hamstring. If it were a toe or a finger, no more than 10 minutes as cases of frostbite have occurred. Always a good idea to place the ice in a plastic bag and place layers of paper or cloth towels between the bag and the skin. Remember RICE - rest, ice, compression, elevation. Generally 15 -20 min is maximum for icing an injury.
Updated April 03, 2017. Don't sweat it if you forgot to pull your holiday ham out of the freezer, or it simply hasn't thawed as quickly as you expected. It's perfectly safe to cook a frozen ham. Just know that it takes about 50 percent longer to cook a fully frozen ham.