the merchandise can stay in the U.S. for one year, with the potential to obtain two, one-year. extensions for a total period of three years. The TIB must be cancelled prior to exportation or. there may be penalties issued by Customs and Border Protection.
1 Weekdays: The customer service department is open 24 hours a day, seven days a week through the online feedback form. 2  If you want to call the customer service department at the Home Office, you can call, 8am to 5pm, CST.
You can also contact your local store during regular business hours. Weekdays: The majority of the stores are open 24 hours a day, Monday through Friday. Several of the stores are open Monday through Friday 5am to midnight. Contact your local store for specific hours of operation.