Maybe not, but if you give the complaint your attention, you may be able to please this one person this one time-and position your business to reap the benefits of good customer service. Properly dealt with, complaints can become opportunities.
As of January 2015, all AEP customers will see the customer charge of $8.40, regardless of the season or amount of energy used per month. This change reflects the fixed and consistent nature of distribution costs for AEP and is revenue neutral, meaning that it will not result in any revenue increase for AEP.
A 2013 survey of utilities in US cities found that Memphis, Springfield, MO, Reno, Omaha, and Columbus, OH had the lowest average utility bills, with average monthly bills ranging from $234.40 to $293.95.But utilities are metered, so how do you plan for them in your monthly budget? 2013 survey of utilities in US cities found that Memphis, Springfield, MO, Reno, Omaha, and Columbus, OH had the lowest average utility bills, with average monthly bills ranging from $234.40 to $293.95.