If you have any questions, please contact City National Bank Client Services at (800) 599-0020 between 5:30 a.m. and 7:00 p.m. Pacific Time, Monday through Friday. For more information on the new system, click here for our on-line resource page of videos, User Guides and other tools to help you.
1 The Net Promoter Score is a single number that can be tracked from week to week and month to month, just like net profit. As with net profit, of course, a companyâs Net Promoter Scores can be broken down however you wishâby business line, by store, by product, even by individual customer-service rep.  Ease of use.
The National Provider Identifier (NPI) is a Health Insurance Portability and Accountability Act (HIPAA) Administrative Simplification Standard.s outlined in the Federal Regulation, The Health Insurance Portability and Accountability Act of 1996 (HIPAA), covered providers must also share their NPI with other providers, health plans, clearinghouses, and any entity that may need it for billing purposes.