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Client confidentiality is the principle that an institution or individual should not reveal information about their clients to a third party without the consent of the client or a clear legal reason.he access to a client's data as provided by the institution in question is usually limited to law enforcement agencies and requires some legal procedures to be accomplished prior to such action (e.g.: court order issued, etc.).
Confidentiality includes not just the contents of therapy, but often the fact that a client is in therapy. It is common that therapists, for example, will not acknowledge their clients if they run into them outside of therapy in an effort to protect client confidentiality.eople working in mental health who are not legally required to maintain confidentiality may be forced to break confidentiality by outside circumstances. For example, a rape crisis counselor who is not a licensed therapist could be forced to testify against his or her client.