Methodology The methodology section can be generally divided into several specific parts 1. Define the population and the methods of sampling2. Describe the instrumentation3. Describe the procedures and if relevant, the time frame4.
A service delivery framework (SDF) is a set of principles, standards, policies and constraints used to guide the design, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.
Service Design & Strategy The creation of a compelling customer proposition and service system grounded in the organisation. The first part of helping our clients achieve their goals is by making sense of complexity to determine: 1  What a service can be for users. 2  What business outcomes it will deliver. 3  How to deliver in the best possible way.