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So in reality, an hour of massage can have up to an hour of support time. So, 16-25 hours a week can be thought of as full time work. In addition, many massage therapists work less than that, as a sideline, and only work part time.
The therapist should not overwork or overbook himself. The client should ask the therapist if their massage sessions usually run shorter or longer than one hour. I regularly sell my massage times as a 60 minute or a 90 minute session. My massages usually run over time. I recommend getting a 90 minute massage over the shorter 60 minute massage.