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Client confidentiality is the principle that an institution or individual should not reveal information about their clients to a third party without the consent of the client or a clear legal reason.he access to a client's data as provided by the institution in question is usually limited to law enforcement agencies and requires some legal procedures to be accomplished prior to such action (e.g.: court order issued, etc.).
Is there a Difference Between Confidentiality and Privacy? We often use the terms confidentiality and privacy interchangeably in our everyday lives. However, they mean distinctly different things from a legal standpoint. To begin with, confidentiality refers to personal information shared with an attorney, physician, therapist, or other individual that generally cannot be divulged to third parties without the express consent of the client.