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Client confidentiality is the principle that an institution or individual should not reveal information about their clients to a third party without the consent of the client or a clear legal reason.he access to a client's data as provided by the institution in question is usually limited to law enforcement agencies and requires some legal procedures to be accomplished prior to such action (e.g.: court order issued, etc.).
Agencies collecting data often rely on the trust and goodwill of the Australian people to provide information. Maintaining public trust helps to achieve better quality data and a higher response to data collections. Protecting confidentiality is a key element in maintaining the trust of data providers. This leads to reliable data to inform governments, researchers and the community. Confidentiality and therefore trust can be broken when a person or organisation can be identified in a disseminated dataset, either directly or indirectly.