Methodology The methodology section can be generally divided into several specific parts 1. Define the population and the methods of sampling2. Describe the instrumentation3. Describe the procedures and if relevant, the time frame4.
A service delivery framework (SDF) is a set of principles, standards, policies and constraints used to guide the design, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.
A set of specialized organizational capabilities for providing value to customers in the form of services. â. Service management refers to the implementation and management of quality information technology services. it is performed by IT service providers through people, process and information technology.