BATS is a secure, user friendly, web-based computer application. All you need is a browser and an Internet connection to use it. BATS is available to you around the clock. The BATS interface is easy to use; you enter case information into clearly identified data entry fields, and easily click dropdown menu selections.
1-888-356-3281. Call : To report your card lost, stolen, damaged, or not received in the mail. To know the date your benefits will be available in your account each month. To know if your benefits have been deposited into your account and get your account balance. To hear your last 10 transactions.To file a claim if you question a transaction in your account. If you want to select or change your PIN. If your card does not work.o report your card lost, stolen, damaged, or not received in the mail. To know the date your benefits will be available in your account each month. To know if your benefits have been deposited into your account and get your account balance. To hear your last 10 transactions.
If you believe your cash benefits were removed from your account by an unauthorized withdrawal, or your EBT card is lost, stolen, or damaged, call Customer Service right away at (877) 328-9677. The customer service representative will stop the use of your card and will tell you how to get a new EBT card.It is important that you call Customer Service immediately because if someone uses your card and PIN to get benefits, these benefits will not be replaced.ou must call Customer Service to report a lost or stolen card; do not call your county office. If your EBT card is not working and you believe you still have benefits available, your card may be damaged.