An Entity is defined as a person, place, or thing which is a) of interest to the corporation, b) is capable of being described in real terms and c) is relevant within the context of the specific environment of the firm. A more precise definition within the context of the framework model should have been.
When systems are re-vamped company-wide, the technical support specialist will set up training sessions to introduce the new software or hardware to the employees, explaining how they work in layman's terms. One-on-one training is sometimes provided for managers in each department of the company.
What is an Application Specialist? An Applications Specialist is needed in all sectors of industry that use software systems. They may alter existing software, install new software and troubleshoot any problems related to performance of computer systems. Application Specialists are expected to be expert in several computer programs and data interfaces.