Recent Examples of gravitation from the Web. 1  Harrisonâs gravitation toward things Eastern started early. 2  Einstein condensate to every little disturbance can be exploited for ultra-sensitive applications in probing magnetic fields, accelerations, and even gravitation.
The formula. Service level = [ Number of calls answered within the service level threshold] / [Number of calls offered] * 100. This then gives you a percentage service level. Itâs really as easy as this. For example, if a company has an objective to answer 80% of all calls within 20 seconds, the Service Level Threshold is 20 seconds.
From Wikipedia, the free encyclopedia. A value-added service (VAS) is a popular telecommunications industry term for non-core services, or in short, all services beyond standard voice calls and fax transmissions. However, it can be used in any service industry, for services available at little or no cost, to promote their primary business.