The first option asked for the customerâs AAdvantage number. In the event customers do not have a AAdvantage number, you will wait even longer. We waited in excess of 7 minutes and finally were able to speak with a live agent. We asked if this was the most efficient method to contact the customer support team.
Health reimbursement arrangement, or HRA. A health reimbursement arrangement is a benefit account set up by your employer. They contribute a certain amount of money to the account each year for you to use. You can use it for medical expenses not covered by your health plan, such as deductibles or coinsurance.
The money in an HRA is provided solely by the employer. HRAs are usually unfunded notional accounts, with no cash value. An HSA is a tax-advantaged account that can be used to pay for IRS-defined health care expenses, including long-term care and COBRA premiums. Anyone can contribute to an HSA, including the employer, the employee or a family member.