Early life. Trumbull was born in Lebanon, Connecticut, the son of Joseph Trumble (1678â1755) and his wife, Hannah Trumble (nÃ©e Higley), the daughter of John Higley and Hannah Drake. The patriarch of the Trumble family was the immigrant John Trumble (1612â1687), from Newcastle upon Tyne, Northumberland, who was Joseph's grandfather.
definition agent occupancy is the percentage of time that an agent is in their seat connected to the acd and either engaged in a call or ready to answer a call divided by the total number of hours at work excluding break time and lunch time
Ambient occlusion concepts. Definition of occlusion. Ambient occlusion refers to the blocking of indirect or diffuse light on an object. It refers to the darker areas of the object, typically creases, cracks and crevices. Ambient occlusion is caused by indirect light's inability to bounce around and illuminate areas that are blocked by a nearby object that absorbs the light rays.