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Greetings. Because the poor signal reception of my new IPhone 3G, I have persistently contacted both Apple and ATT to request assistance. I have recently downloaded the latest Apple update 2.2 and with no improvement. I finally was escalated to the Office of the President of ATT  here is the phone number 877-707-6220. I spoke with Ms. Washington. When you call you immediately get through  no recordings, etc.
Using other AT&T Payment Options. 1  1. Pay your bill via the automated phone system. Dial 1-800-288-2020 to access the 24 hour-a-day telephone customer service system. 2  2. Speak with a customer service representative. Once you have verified your phone number, the phone system will ask you what you would like to do.