The DSM definition of addiction can be boiled down to compulsive use of a substance (or engagement in an activity) despite ongoing negative consequencesâthis is also a summary of what used to be called psychological dependency..
quality management system (QMS) A system by which an organization aims to reduce and eventually eliminate nonconformance to specifications, standards, and customer expectations in the most cost effective and efficient manner. You Also Might Like... Total Quality Management's Impact on Different ...
Quality and Quality Management Systems. Quality, defined as 'superiority in kind,' doesn't just happen. Think of a company that you believe is a good example of quality. Perhaps it is Toyota in the automobile industry, or maybe Apple and its consumer products.