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Greetings. Because the poor signal reception of my new IPhone 3G, I have persistently contacted both Apple and ATT to request assistance. I have recently downloaded the latest Apple update 2.2 and with no improvement. I finally was escalated to the Office of the President of ATT  here is the phone number 877-707-6220. I spoke with Ms. Washington. When you call you immediately get through  no recordings, etc.
ATT know there is a problem and trying to fix the issue, 1.5 hours later and still no service. My AT&T service is down, I cannot get any texts or calls in 78702 area. I got no service in Austin, hope this gets resolved quickly. NO ATT service in 75077.