The DSM definition of addiction can be boiled down to compulsive use of a substance (or engagement in an activity) despite ongoing negative consequencesâthis is also a summary of what used to be called psychological dependency..
quality management system (QMS) A system by which an organization aims to reduce and eventually eliminate nonconformance to specifications, standards, and customer expectations in the most cost effective and efficient manner. You Also Might Like... Total Quality Management's Impact on Different ...
In other words, the quality systems have reached their point of diminishing returns. The company may consequently want to start focusing on lean initiatives independent of its QMS. However, this would require additional resources, since maintaining a robust, compliant quality management system is still resource intensive. Rather than getting lean, some companies will hit a point where their energy is used to sugar-coat any vulnerable areas in order to deter an auditor and maintain compliance.