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First of all, a business service is made up of components that can include, for example, applications, servers, network devices, and storage gear. Next, defining the business service requires mapping, which involves building the associations for an application and the underlying components supporting that application.
There are different types of customer service that are provided by businesses. The type of service that customers encounter will depend on the product or service that a business provides, what the customers' needs are, and whether the service is problem-oriented or focused toward enhancing the consumer's experience.haracteristics of Good Customer Service. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.