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End-of-support refers to a situation in which a company ceases support for a product or service. This is typically applied to hardware and software products when a company releases a new version and ends support for previous versions. End-of-support is also known as an end-of-support policy. Techopedia explains End-of-Support In general, tech companies must help customers prepare for changes, in order to prevent numerous potential shared liabilities.
Definitions for Production support. Here are all the possible meanings and translations of the word Production support. Freebase(0.00 / 0 votes)Rate this definition: Production support is the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users. A production support person/team is responsible for receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams.