Definition. A bibliography is a list of works (such as books and articles) written on a particular subject or by a particular author. Adjective: bibliographic. Also known as a list of works cited, a bibliography may appear at the end of a book, report, online presentation, or research paper. An annotated bibliography includes a brief descriptive and evaluative paragraph (the annotation) for each item in the list. See Examples and Observations below. Also see:
Customer Relationship Management - CRM. What is 'Customer Relationship Management - CRM'. Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers.
TQM is a definition for Total Quality Management. This is related to Corporate Strategy as it is, in it's own right, a Strategy used by Corporations.TQM is a process which is â¦ used to improve both quality of products, and quality of processes within a business.otal Quality Management is the integration of all functions and processes within an organisation in order to achieve continuous improvement of the quality of goods and services. TQM is based on a number of ideas.