Definition. A bibliography is a list of works (such as books and articles) written on a particular subject or by a particular author. Adjective: bibliographic. Also known as a list of works cited, a bibliography may appear at the end of a book, report, online presentation, or research paper. An annotated bibliography includes a brief descriptive and evaluative paragraph (the annotation) for each item in the list. See Examples and Observations below. Also see:
Customer Relationship Management - CRM. What is 'Customer Relationship Management - CRM'. Customer relationship management (CRM) refers to the principles, practices and guidelines that an organization follows when interacting with its customers.
The critical path method (CPM) is a step-by-step project management technique for process planning that defines critical and non-critical tasks with the goal of preventing time-frame problems and process bottlenecks.