Many athletes also look to yoga instructors for conditioning advice and to get exercises to reduce muscle pain. A yoga instructor may recommend stretches for the hamstrings or the lower back. Teachers might also show athletes calming poses to do before a stressful event to make the athlete less tense.
Customer retention. Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections.
Customer satisfaction is tightly linked to revenue and repeat purchases. What often gets forgotten is how customer satisfaction negatively impacts your business. Itâs one thing to lose a customer because they were unhappy. Itâs another thing completely to lose 20 customers because of some bad word of mouth.