Among states, California had the most jobs for registered nurses and the highest pay with average salaries of $90,860 per year. Texas was next for employment and paid its RNs an average of $67,580 per year . Ranking second for the amount of pay was Massachusetts at a mean $86,810 per year.
From the ITIL v3 glossary we can find the following definitions: Service Request: A request from a User for information, or advice, or for a Standard Change or for Access to an IT Service. For example to reset a password, or to provide standard IT Services for a new User. Service Requests are usually handled by a Service Desk, and do not require an RFC to be submitted.
ITIL (Information Technology Infrastructure Library) The ITIL (Information Technology Infrastructure Library) framework is designed to standardize the selection, planning, delivery and support of IT services to a business. The goal is to improve efficiency and achieve predictable service levels. The ITIL framework enables IT to be a business service partner, rather than just back-end support.