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CLEVELAND, Ohio -- In its simplest form, the concept of patient navigation is about guiding people through the complexities of the health care system. But proponents of that concept want people to understand is that itâs not just the patients who benefit, but also hospital systems and insurance companies.
Christine Andrews Quality Improvement Manager, Marlborough PHO. â Our nurses, doctors, pharmacists and other professionals find Health Navigator a trustworthy, understandable and up -to -date source of health information that we and our patients and their whanau can access at a time and pace appropriate to them. â. Helen Francis Quality and Performance Manager, Hastings Health Centre.