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A blocked defrost drain is one of the most common causes of water leaking from your refrigerator and is a good place to start troubleshooting. The small drain opening is easily blocked by food particles or ice, preventing water that accumulated during the defrost cycle from draining to the pan.
Most Frequent Causes for Refrigerator water dispenser not working. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out.