Find out from your employees what the customer complaints are. Keep in mind that only 2 percent to 4 percent of disgruntled individuals register complaints. If your company currently uses an ad-hoc customer service plan, you may want to consider implementing something a bit more formal.
Definition of AEON. 1. : an immeasurably or indefinitely long period of time: age.2.. : an immeasurably or indefinitely long period of time: age.
Cocoon (noun) the case constructed by any insect to contain its larva or pupa. Cocoon (noun) the case of silk made by spiders to protect their eggs. Cocoon (noun) the egg cases of mucus, etc., made by leeches and other worms. Origin: [F. cocon, dim. of coque shell of egge and insects, fr. L. concha mussel shell. See Conch.]