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Freebase(0.00 / 0 votes)Rate this definition: Soft skills. Soft skills is a sociological term relating to a person's EQ, the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.
From our customers, I often hear complements about the PTW staff. Phrases like They are great people, They work so hard, to They listen and work together so well. Sometimes they go on to say, You must have trained them well. Truth is, we don't train a bit on the soft skills of our employees. Soft skills are what get you hired. Soft skills get you far, and separate you in a crowd.