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Chinchillas have dense fur. Over time, oils and moisture collect in the fur. In the wild, chinchillas have no way to clean their fur other than to roll around in volcanic ash which acts as an absorbent. Chinchillas do not go into water. Nor should you ever bathe your chinchilla in water. Doing so would remove the natural oils which protect a chinchilla's skin and helps them regulate their body temperature. Instead, it is best to give them a bowl or container filled with special dust for them to roll around in.
Chinchillas like to have something that they can chew for long because their teeth grow continuously and therefore chewing every time is not only their habit but also a need. The wild chinchillas are also fond of bark, foliage, cactus fruit, flowers and many kinds of grasses.