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A frozen Kindle may be the result of a low battery. If you know that your Kindle is low on charge at the time it locks up, connect the device to a power source. Amazon recommends letting the Kindle charge for approximately three minutes before you take further action. After the Kindle has charged, attempt to reset the device by holding down the power button.
Hello and thank you for using Just Answer. Your Kindle won't hold a charge for long when it begins to go bad. I would suggest a master reset before I invest in a new battery. To reset a Kindle 1, you need to open the back cover first. Turn your Kindle over so that the back cover is facing you. Slide the back cover off by pressing the cover firmly while sliding the cover to the right with your thumbs. Use a paper clip to press the reset button (tiny hole) located above and to the left of the battery. The kindle will flash a few times and reset.