You might be familiar with cooperative corporations in the form of local food cooperatives or credit unions, in which control of the cooperative is vested in the patrons of the organization; however, many states allow for the formation of other kinds of cooperatives as well, including journalism cooperatives.
The objective of customer perception is to provide a clear  understanding of how a customer feels about products or services.  This can be useful to suppliers for making imp â¦ rovements.
Most companies lack a customer experience strategy, and those that have one must adjust because of the explosion of digital channels.orrester defines a customer experience strategy as a plan that guides the activities and resource allocation needed to deliver an experience that meets or exceeds customer expectations. A successful strategy consists of these components: â¢ Describes the intended experience.