Some examples may help clarify just what advocacy is: 1  You join a group that helps build houses for the poor--that's wonderful, but it's not advocacy (it's a service). 2  You organize and agitate to get a proportion of apartments in a new development designated as low to moderate income housing-that's advocacy.
Over the years, the concept of employee discipline has grown. Managers realize that discipline is a part of the job. They also realize that there must be disciplinary action within an organization to maintain some sense of control. In today's workplace, discipline and documentation go hand in hand.
Strategy. The strategy discipline is your game plan. It's a set of practices for crafting a customer experience strategy, aligning it with the company's overall strategy and brand attributes, and then sharing that strategy with employees to guide decision-making and prioritization across the organization.The customer experience strategy defines the intended experience.f your customer experience strategy is your game plan, then the governance discipline supplies your referees and your rule book. It does this through a mix of assigning responsibilities and changing business processes.