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British Airways was telling passengers at Gatwick their bags may not be put on the plane as a result of the disruption, with many being advised just to take hand luggage with them. A spokesman for the airport said officials were 'working incredibly hard' and 'trying their best' to solve the problems.ritish Airways said it had been allowing passengers to switch their flights to any airport up to 300 miles from their destination. A spokesman for Gatwick Airport said that passengers were facing 'average' delays of around 90 minutes yesterday and dozens of flights had been cancelled.