The Ohio Department of Taxation and OnLine Taxes do not guarantee a specific date that a refund will be deposited into a taxpayer's checking or savings account and does not issue written notices to taxpayers to confirm a direct deposit.
Various studies stress the importance of listening as a communication skill. A typical study points out that many of us spend 70 to 80 percent of our waking hours in some form of communication. Of that time, we spend about 9 percent writing, 16 percent reading, 30 percent speaking, and 45 percent listening. Studies also confirm that most of us are poor and inefficient listeners.
The 55/38/7 percentage and the 3 C's of Nonverbal Communication remind us that, when trying to understand others, a single gesture or comment does not necessarily mean something. Instead, these theories allow us to take note and observe more to get a better understanding of what is going on. -----Mehrabian, A. (1972). Nonverbal Communication.