Having a .COM URL doesn't have any special significance other than perception. When someone sees a .COM address, they immediately see it as a serious website because it's the most common TLD. However, it doesn't have any technical differences over a .ORG, .BIZ, .INFO, or any other generic top-level domain.
Cost/Price Sensitivity of Customers. Price sensitivity can be defined as the consciousness of the customers to cost windows or range within which they make dealings. All the customers are always cost sensitive and concentrate basically to buy products on cheap rates. However, cost sensitivity of a customer substantially depends on condition of the market.
Here are my top 15 favourite stats from this list: 1. Price is not the main reason for customer churn, it is actually due to the overall poor quality of customer service â Accenture global customer satisfaction report 2008. 2. A customer is 4 times more likely to defect to a competitor if the problem is service-related than price- or product-related â Bain & Company. 3. The probability of selling to an existing customer is 60 â 70%. The probability of selling to a new prospect is 5-20% â Marketing Metrics.