I have a goal where I want to calculate the % achieved where goal target can vary and we want to be able to do relative comparisons.
Revenue cycle tips: Improve customer service, boost collections. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. The U.S. healthcare system has taken a dramatic turn in recent years, as patients increasingly bear more costs in the form of higher-deductible plans and bigger co-payments.
Increase in the number of customers means increase in profit so we may say that customer relationship management is indirectly related to profit maximization. What is a Good Customer Service Today? Whenever we talk about customer relationship management then it is said that the basic purpose of it is to provide good customer service but how do you define a good customer service? In todayâs world, a good customer service refers to: Meeting the expectations of customers; Providing high quality service