I have a goal where I want to calculate the % achieved where goal target can vary and we want to be able to do relative comparisons.
Revenue cycle tips: Improve customer service, boost collections. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. The U.S. healthcare system has taken a dramatic turn in recent years, as patients increasingly bear more costs in the form of higher-deductible plans and bigger co-payments.
The customer service given by a business is different dependant on the business and what field of work they are, for example the customer service given in a hospital will not be the same as the service given in a shoe shop, because of the work the company performs, you would not go to the hospital and expect the same service as what you would when purchasing a pair of shoes.