I have a goal where I want to calculate the % achieved where goal target can vary and we want to be able to do relative comparisons.
Revenue cycle tips: Improve customer service, boost collections. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. The U.S. healthcare system has taken a dramatic turn in recent years, as patients increasingly bear more costs in the form of higher-deductible plans and bigger co-payments.
1 This also includes a willingness to learnâ providing good customer service is a continuous learning process.  Clear communication. Ensure you convey to customers exactly what you mean. You donât want your customer to think heâs getting 50% off when heâs actually getting 50% more product.