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1 2000, Measure Evaluation Quick investigation of quality is a practical, low-cost methodology for measuring quality of care in clinic-based family planning programs; Case studies in Turkey, Uganda and Zimbabwe (22 pages, pdf 1MB).
Quality health care is easily defined as doing the right thing (getting the health care services you need), at the right time (when you need it), in the right way (using the appropriate test or procedure), to achieve the best possible results. The Institute of Medicine defines health care quality by six attributes: