Defined. Offline Version: PDF. Term scarcity Definition: A pervasive condition of human existence that exists because society has unlimited wants and needs, but limited resources used for their satisfaction. In other words, while we all want a bunch of stuff, we can't have everything that we want.
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e-support. Part of the growing trend toward online customer relationship management (CRM), e-support is the electronic (usually Web-based) ... See complete definition. Web self-service. Web self-service is a type of electronic support (e-support) that allows customers and employees to access information and ...s. SecurActive Performance Vision. Customer service and support (CSS) is the part of a company's customer relationship management (CRM) department that interacts with a customer for their immediate benefit, including components such as the contact center, the help desk, and the call management system.