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Restocking Fees. A restocking fee is a percentage of the item's price, depending on the type of item and the condition in which it is returned. Note: You are not required to accept returns beyond the return window, but if you do, you may charge a restocking fee following the guidelines outlined in the table below.
Clearly state your return policy and all the details including: 1  Method of refund - money back, exchange, or other. 2  Who pays return shipping. 3  How many days the buyer has to return the item (14, 30, or 60)  If you charge a restocking 1  fee. If the item must be in original condition.