As a result, a marketing department works closely with the finance, purchasing, research and development, and manufacturing departments, among others, to identify ways that each department can contribute to the provision of exceptional customer value, which leads to superior customer satisfaction.
Kershaw Knives. Kershaw Knives have been produced since 1974 and they have a solid line of work and hunting knives. Originally owned by Pete Kershaw, they are now a subsidiary of KAI Cutlery with manufacturing facilities in the USA, Japan, and China.
Queens Cutlery was the primary innovator of this change from carbon steel to a stainless. In fact, Queen Cutlery was the first American cutlery company to successfully introduce a large variety of stainless steel knives to the market. Furthermore, the first nickel-chromium steel produced in America was made in Titusville at the Cyclops Steel Company under the leadership of Cyclopsâ chief metallurgist Charles Evans in 1917 and Queen Cutlery immediately embraced this new blade steel as well.