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The type of voice service you have may require electrical power from your home and/or battery backup to operate during an outage. 1  Traditional landline service: Will typically function in a power outage. If your phone equipment plugs into an electrical outlet, that equipment may not work during a power outage. Consider keeping a simple âcordedâ phone handy for use during a power outage. Test it in advance.
In deciding whether to choose between landline and VoIP, you should be aware of a difference in terms of placing emergency 911 calls. Emergency calls placed to 911 through a VoIP connection cannot always be traced. You will have to set up your system so that you allow your VoIP service provider to properly route your 911 calls.