Concepts are building blocks for theoretical development (Tomey & Alligood, 2002). A concept analysis provides a clear definition of the selected concept, including its uses, defining attributes, related concepts, and its applicability to the selected discipline (Walker & Avant, 1995).
A grievance is defined as a complaint an employee has relating to his or her duties, terms and conditions of employment, working procedures or working conditions. grievance is defined as a complaint an employee has relating to his or her duties, terms and conditions of employment, working procedures or working conditions.
Most UE contracts have similar initial steps of the grievance procedure. The first step is an oral presentation of the grievance to the foreman or supervisor by the employee, with or without a steward. The second step is when the oral answer is not satisfactory so the union puts the grievance in writing.his is where most of the investigation work is done by the union steward, the union first states and frames its case, and where the employer states their case. The first two steps of the grievance procedure are where most grievances get settled.