Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
Qualitative research does not require external validity, for each research is unique and has different settings. The validity of qualitative research depends rather on transferability. Transferability is the ability to generalize, or the extent to which the results of the research apply to other contexts or settings. Qualitative research with descriptive research context and assumptions generally has greater transferability compared to research with lesser descriptive contexts and fewer assumptions.