Shannon Mackenzie Shannon is an Associate Executive Director, Top Ten Income Earner and the Tenth Director in Canada. Summary Experienced Mentor with a demonstrated history of working in the Network Marketing Industry. Skilled in Customer Service, Sales, Retail,...
Find out more about ITIL. ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.embership of our programme gives you the tools to develop your ITILÂ® and IT service management skills and demonstrate your commitment to continuing professional development. You can also earn a renewable digital badge as recognition of your achievements.
ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency.