Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
Denzin and Lincoln (1994) seem to agree as they explain that qualitative research can be viewed as a set of interpretive practices wh ere no single practice has privilege over any other. They claim that qualitative research includes constructivism, cultural studies, feminism, Marxism, and ethnic studies.