Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
In schools, action research refers to a wide variety of evaluative, investigative, and analytical research methods designed to diagnose problems or weaknessesâwhether organizational, academic, or instructionalâand help educators develop practical solutions to address them quickly and efficiently.