Shannon Mackenzie Shannon is an Associate Executive Director, Top Ten Income Earner and the Tenth Director in Canada. Summary Experienced Mentor with a demonstrated history of working in the Network Marketing Industry. Skilled in Customer Service, Sales, Retail,...
Find out more about ITIL. ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.embership of our programme gives you the tools to develop your ITILÂ® and IT service management skills and demonstrate your commitment to continuing professional development. You can also earn a renewable digital badge as recognition of your achievements.
ITIL is a framework of best practices for delivering IT services. What's the big deal about it, and why is it considered so important in corporate computing? We explain the basics before you hunker down with the books.