Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
Generalizability is applied by researchers in an academic setting. It can be defined as the. extension of research findings and conclusions from a study conducted on a sample. population to the population at large. While the dependability of this extension is not. absolute, it is statistically probable.