Geoffrey of Monmouth referred to it in Latin as Insula Avallonis in the Historia. In the later Vita Merlini he called it Insula Pomorum the isle of fruit trees (from Latin pÅmus fruit tree).
Quality Imperative - Strategic formulation and implementation utilising strategies of total quality management to meet or exceed customers' expectations and continuously improve products or services.
What is Quality? What does Quality Mean? How do You Know When You Have Quality? What is Quality? Quality is the degree to which a commodity meets the requirements of the customer at the start of its life. (ISO 9000) ISO 9001 quality systems do not give you quality and they never will. ISO9001 is not designed to create quality. ISO 9001 is just a âshelfâ to store your quality processes. Quality is an experience of the customer. Product quality perception comes from your design specifications and the manufacture standards achieved. Service quality perception comes from your service process design and the customer contact impressions.