Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
Generalizability and Transferability. In this chapter, we discuss generalizabililty, transferability, and the interrelationship between the two. We also explain how these two aspects of research operate in different methodologies, demonstrating how researchers may apply these concepts throughout the research process.