Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
Comparing them in cross-case analyses is a way to enhance the external validity or generalizability of their findings. Three phases were used in this survey to insure scientific validity and generalizability of the results. generalizability of small-scale studies, validity) by attendees of the 2008 AERA.