Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
â¢ What action research is. â¢ The purposes of conducting action research. â¢ The development of action research. â¢ What is involved in action research. â¢ The models and definitions of action research. â¢ The key characteristics of action research. â¢ The philosophical worldview of the action researcher. â¢ Examples of action research projects.