Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
However, research results do not have to be published or presented to qualify the experiment or data gathering as research. The intent to contribute to generalizable (scholarly) knowledge makes an experiment or data collection research, regardless of publication. Research that never is published is still research. Participants in research studies deserve protection whether or not the research is published. Examples of activities that typically are not generalizable include: 1  biographies. 2  oral histories that are designed solely to create a record of specific historical events.