Howard Larkin states that in healthcare, the CXO is responsible for making sure every aspect of a complex delivery system consistently meets basic patient and human needs and what it calls operationalizing the patient experience mission..
Action research is not about hypothesis testing and producing empirically generalizable results; however, it is consistent with the definition of the scholarship of teaching and learning defined as âsystematic reflection on teaching and learning made publicâ (Illinois State University, www.sotl.ilsta.edu).
Research is related to the aspiration and objectives are related to the battle-plan. Objectives should be specific, measurable, achievable, realistic and timely, so that research problem could be explored effectively. Specific: Objective should be clear and well defined. It helps to specify the research problems and provide proper guideline to find the solution of research problem (Alexander, 2008). Specific objective identify the methods of collecting necessary information related to the research problem.