View a list of ZIP codes in Grapevine, AR; Grapevine, AR ZIP Code Boundaries; Download Grapevine, AR ZIP Code Database
The HEAT principle is an acronym for: H-Hear them out. E-Empathize. A-Apologize; and. T-Take action. HEAR THEM OUT. Once the customer vents his dissatisfaction, an agent we should hear them out. Whether it is in the manner being angry and rude, an agent should just let the customer express all he wants to say.ost of the time, the customer service agents who are the frontline in absorbing these complaints bear the brunt of the customer's anger and discontent. The agents become the shock absorbers of the company.
the heat is on. slang. âº If you say the heat is on, you mean that a time of great activity and/or pressure has begun: With only months to go before the deadline, the heat is on. (Definition of âthe heat is onâ from the Cambridge Advanced Learnerâs Dictionary & Thesaurus Â© Cambridge University Press) Translations of âthe heat is onâ.