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Close the refrigerator and freezer doors. Remove the freezer door top hinge cover by either squeezing it or prying it apart. Remove the hex head screws and lift the hinge straight up to free the hinge pin. Open the door to 90 degrees and lift the door off the bottom hinge.
Locate the drain tubes at the rear of the refrigerator or freezer. Push a small plastic tube or a pipe cleaner through the tubes. Pour a mild solution of soapy water and ammonia down the drain tube to kill bacteria. If you have a turkey baster or syringe, use it to squeeze water into the hole. Check the drain pan under the refrigerator, on the left side, by removing the front grill. If the soapy water hasnât drained into it, you still have a problem. Go to Step 6. Working inside the refrigerator, push the tube or pipe cleaner into and through the drain tube.