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The key role of citizens in a democracy is to participate in public life. Citizens have an obligation to become informed about public issues, to watch carefully how their political leaders and representatives use their powers, and to express their own opinions and interests.
Introduction. 1  Fundamental to any consideration of citizen engagement in policymaking and the design of public services is the recognition that the citizens in a democracy have both rights and duties, and that democratic governance provides opportunities for citizens to participate actively in shaping their world.