Deep Vein Thrombosis and Pulmonary Embolism (DVT/PE) are often underdiagnosed and serious, but preventable medical conditions. Deep vein thrombosis (DVT) is a medical condition that occurs when a blood clot forms in a deep vein.
The ultimate goal of a patient service representative is to make an individual's interaction with her health care provider as smooth and pleasurable as possible.
Customer service representatives typically do the following: 1  Listen and respond to customersâ needs and concerns. 2  Provide information about products and services. 3  Take orders, determine charges, and oversee billing or payments. 4  Review or make changes to customer accounts. 5  Handle returns or complaints.