Deep Vein Thrombosis and Pulmonary Embolism (DVT/PE) are often underdiagnosed and serious, but preventable medical conditions. Deep vein thrombosis (DVT) is a medical condition that occurs when a blood clot forms in a deep vein.
The ultimate goal of a patient service representative is to make an individual's interaction with her health care provider as smooth and pleasurable as possible.
1 Maintain knowledge of community services and resources available to patients. 2  Refer patients to appropriate health care services or resources. 3  Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.