Deep Vein Thrombosis and Pulmonary Embolism (DVT/PE) are often underdiagnosed and serious, but preventable medical conditions. Deep vein thrombosis (DVT) is a medical condition that occurs when a blood clot forms in a deep vein.
The ultimate goal of a patient service representative is to make an individual's interaction with her health care provider as smooth and pleasurable as possible.
Customer service representatives must be able to provide clear information in writing, by phone, or in person so that customers can understand them. Customer-service skills. Representatives help companies retain customers by answering their questions and responding to complaints in a helpful and professional manner.