Deep Vein Thrombosis and Pulmonary Embolism (DVT/PE) are often underdiagnosed and serious, but preventable medical conditions. Deep vein thrombosis (DVT) is a medical condition that occurs when a blood clot forms in a deep vein.
The ultimate goal of a patient service representative is to make an individual's interaction with her health care provider as smooth and pleasurable as possible.
All 13 displayed. 1  Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. 2  Interview patients or their representatives to identify problems relating to care. 3  Maintain knowledge of community services and resources available to patients. Refer patients to appropriate health care services or resources. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.