You may want to ask for references, as well, from other users of the assessment and then ask those users about the level of their satisfaction with support. Ask about turn-around time, responsiveness, site stability (i.e. how often is the system down for repair, etc.), and customer service.
And indeed its central meaning, at least, is clear enough. Deriving from the Latin littera, âa letter of the alphabet,â literature is first and foremost humankindâs entire body of writing; after that it is the body of writing belonging to a given language or people; then it is individual pieces of writing.
A literature review is an account of what has been published on a topic by accredited scholars and researchers. Occasionally you will be asked to write one as a separate assignment (sometimes in the form of an annotated bibliographyâsee the bottom of the next page), but more often it is part of the introduction to an essay, research report, or thesis.