customer experience management (CEM or CXM) Share this item with your network: Customer experience management (CEM or CXM)is the collection of processes a company uses to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle. The goal of CEM is to optimize interactions from the customer's perspective and foster customer loyalty.
To change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.3  Return your left hand to the steering wheel.o change gear in a car 1  : Release the accelerator pedal and at the same time press the clutch pedal down. 2  Remove your left hand from the steering wheel, cup it around the gear knob and move the lever gently but positively from one position to another.
1 In a car, for example, the differential (a gearbox in the middle of the rear axle of a rear-wheel drive car) uses a cone-shaped bevel gear to turn the driveshaft's power through 90 degrees and turn the back wheels.nce you're back on the straight, it's a different story. Flick to a different gear and you can go incredibly fast: you can magically make your wheels turn round much faster than you're pedaling. Gears are helpful in machines of all kinds, not just cars and cycles.