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You might be able to fix the problem with a driver update. USB devices are supposed to install their own drivers when you plug them into a PC, but occasionally that doesn't work. Go to the device manufacturer's website and see if there is a Windows driver available. If you there is, download and install the driver.
And it certainly only applies while the computer is running. If the computer's powered down, it has no way to tell the external drives it's time to shut down now. Even with the power on, the drives themselves automatically turn off after some period of inactivity.. That's why I say it kind of depends on what your external drives do when they get bored, as I call it.