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Excellence(noun) the quality of being excellent; state of possessing good qualities in an eminent degree; exalted merit; superiority in virtue. Excellence(noun) an excellent or valuable quality; that by which any one excels or is eminent; a virtue.
That is, firstly to have people in place with the right attitude, mindset, and the right competencies. These people must be in place to lead the process excellence initiative both as part of the process excellence team and on the business as usual operational floor. Secondly the design of business processes.