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This phone number is US Dept. of Education - Loans's Best Phone Number because 22,740 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-872-5327 include and other customer service issues.
New and existing students applying for Federal Student Aid can contact the customer service department Monday through Friday 8am to 10pm EST. Aside from calling, students can contact the department by traditional mail, email and through social media. Information Center: 1-800-433-3243.