Enhancing the health of our members 11.5. _________________________________________________________________________________. Section 11 Managed Care Quality Management (Central Region Products) Overall Goals and Objectives of Quality Management. A comprehensive Quality Management (QM) Program addresses the commitment of the Organization to. environments that improve clinical quality, support safe clinical practices and enhance services to members.
Net Promoter. Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.
NCS is a measurement of the amount and speed of conduction of an electrical impulse through a nerve. NCS can determine nerve damage and destruction, and is often performed at the same time as EMG. Both procedures help to detect the presence, location, and extent of diseases that damage the nerves and muscles. About the procedure (EMG)