Enhancing the health of our members 11.5. _________________________________________________________________________________. Section 11 Managed Care Quality Management (Central Region Products) Overall Goals and Objectives of Quality Management. A comprehensive Quality Management (QM) Program addresses the commitment of the Organization to. environments that improve clinical quality, support safe clinical practices and enhance services to members.
Net Promoter. Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.
Formal definition of cloud computing by NIST home | Cloud Computing Types | Related Technologies National Institute of Standards and Technology (NIST) is an agency under the purview of US Department of Commerce. NIST is responsible for defining standards in Science and Technology. The Computer Security Division of NISD has provided a formal definition of Cloud computing. This definition is considered an industry standard. The definition is present at http://csrc.nist.gov/groups/SNS/cloud-computing/ .