Enhancing the health of our members 11.5. _________________________________________________________________________________. Section 11 Managed Care Quality Management (Central Region Products) Overall Goals and Objectives of Quality Management. A comprehensive Quality Management (QM) Program addresses the commitment of the Organization to. environments that improve clinical quality, support safe clinical practices and enhance services to members.
Net Promoter. Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.
SSS means Side, Side, Side.  SSS  is when we know three sides of the triangle, and want to find the missing angles. To solve an SSS triangle: 1  use The Law of Cosines first to calculate one of the angles. 2  then use The Law of Cosines again to find another angle.