Enhancing the health of our members 11.5. _________________________________________________________________________________. Section 11 Managed Care Quality Management (Central Region Products) Overall Goals and Objectives of Quality Management. A comprehensive Quality Management (QM) Program addresses the commitment of the Organization to. environments that improve clinical quality, support safe clinical practices and enhance services to members.
Net Promoter. Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.
Mike, a limited partner, participates in the firm's management. New Parts Supply, Inc. (NPS), is one of the firm's creditors. Based on Mike's conduct, NPS believes that he. is a general partner. In terms of his liability for the firm's obligations to NPS, Mike has, in relation to the general partners, a. less liability.