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Introduction to the Study. Learner analysis is a critical aspect of instructional design and is characterized as an iterative process that informs vital instructional design decisions from front-end analysis to evaluation (Edmundson, 2007; Morrison, Ross, & Kemp, 2004; Rogers, Graham, & Mayes, 2007).
The analysis phase is the foundation of a learning or training process. The deliverables of this phase are the building blocks for all subsequent design and development activities. It accomplishes this by discovering: Desired business need or result ; If a learning process will fulfill the desired business need