NFL Media's Marc Sessler breaks down the significance of Tom Brady's ankle injury for the New England Patriots. The destination for all National Football League-related video on the web. Game and player highlights, news stories, team and player-related features, Fantasy football videos, NFL event coverage and more. The online home for NFL Network video and exclusive NFL Films-related content.
Performance Criteria. Plan and organise the delivery of reliable customer service. 1  plan, prepare and organise everything you need to deliver services or products to different types of customers. 2  organise what you do to ensure that you are consistently able to give prompt attention to your customers.
Set a baseline to see how responsive your current customer service program is. If you are developing a customer service policy, chances are you are either starting a new business or worried about your current service. If itâs the latter, youâll need to start by assessing where your current service is weak.hey will often have a better feel for how the customer interacts with the customer service policy. 1  You can find examples of straightforward, succinct customer service plans at thethrivingsmallbusiness.com and aa.com (American Airlines).