NFL Media's Marc Sessler breaks down the significance of Tom Brady's ankle injury for the New England Patriots. The destination for all National Football League-related video on the web. Game and player highlights, news stories, team and player-related features, Fantasy football videos, NFL event coverage and more. The online home for NFL Network video and exclusive NFL Films-related content.
Performance Criteria. Plan and organise the delivery of reliable customer service. 1  plan, prepare and organise everything you need to deliver services or products to different types of customers. 2  organise what you do to ensure that you are consistently able to give prompt attention to your customers.
Good customer service is partly defined by the industry, but a large part of how your company defines it will determine what good customer service means to you. Back to that first part. Yes, there are definitely customer service basics you should be covering. After some research, we've determined that there are common touchpoints to good customer support. Many agree that these four points can help form a structure around defining what good customer service is.