NFL Media's Marc Sessler breaks down the significance of Tom Brady's ankle injury for the New England Patriots. The destination for all National Football League-related video on the web. Game and player highlights, news stories, team and player-related features, Fantasy football videos, NFL event coverage and more. The online home for NFL Network video and exclusive NFL Films-related content.
Performance Criteria. Plan and organise the delivery of reliable customer service. 1  plan, prepare and organise everything you need to deliver services or products to different types of customers. 2  organise what you do to ensure that you are consistently able to give prompt attention to your customers.
An Example of Good Customer Service. When many think of good customer service, the adage âthe customer is always rightâ usually comes to mind. However, many times, the customer is dead wrong.The manner in which you handle such situations can determine how others perceive your business, and ultimately, whether they patronize you.andling these situations with tact is the key to providing good customers service. For example, suppose you own a clothing boutique with a seven-day return policy that is clearly stated on your sales receipts, and a customer brings a dress back 12 days after her purchase.