Maybe not, but if you give the complaint your attention, you may be able to please this one person this one time-and position your business to reap the benefits of good customer service. Properly dealt with, complaints can become opportunities.
As of January 2015, all AEP customers will see the customer charge of $8.40, regardless of the season or amount of energy used per month. This change reflects the fixed and consistent nature of distribution costs for AEP and is revenue neutral, meaning that it will not result in any revenue increase for AEP.
Because payroll is run bi-weekly, this comes out to about $162.64/month (or $81.32 x 2). ADP also charges an additional fee of $45 + $5.75/employee (so $102.50 for ten employees) to process W-2s and 1099s at the end of the year. Paychex. Paychex quoted $77 per pay period plus a $200 setup fee, although they offered to waive the setup fee.