ISO, the International Organization for Standardization, is an independent, non-governmental organization, the members of which are the standards organizations of the 162 member countries.
A respondent is someone who answers to a case in court. This term is commonly used in the civil sense, with a person in a similar position in a criminal case being termed the defendant.
The complaint is served on the respondent, the person or company charged with discrimination. The respondent must respond under oath within 30 days, or within 10 days for a housing case. If the respondent does not answer, the Commission may default the respondent. In the event of a default, the complaint will be sent directly to a hearing to determine appropriate remedies for the alleged discrimination.