the merchandise can stay in the U.S. for one year, with the potential to obtain two, one-year. extensions for a total period of three years. The TIB must be cancelled prior to exportation or. there may be penalties issued by Customs and Border Protection.
1 Weekdays: The customer service department is open 24 hours a day, seven days a week through the online feedback form. 2  If you want to call the customer service department at the Home Office, you can call, 8am to 5pm, CST.
Use our online contact form. Call Us. Monday â Friday (except on holidays) 8:00 am to 5:00 pm (Customers on hold by 4:30 pm will be served.)