When first activity completes, if there is then a delay or wait period before the second activity starts, this is called lag and the delay is known as the Lag Time. Lag Time is the delay between the first and second activity. For example, the time duration for the first activity is 3 days, and for the second activity it is 2 days. After completing the first activity you wait for one day, and then you start second activity.
A point of service plan, is a type of managed care health insurance plan in the United States.It combines characteristics of the health maintenance organization (HMO) and the preferred provider organization (PPO).nrollees in a POS plan are required to choose a primary care physician from within the health care network; this PCP becomes their point of service.
A Service Desk is a primary IT service within the discipline of IT service management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both Users and IT employees. significant number of organizations have implemented a central point of contact for handling customer, user and other issues. The service desk types are based on the skill level and resolution rates for service calls.