Maybe not, but if you give the complaint your attention, you may be able to please this one person this one time-and position your business to reap the benefits of good customer service. Properly dealt with, complaints can become opportunities.
As of January 2015, all AEP customers will see the customer charge of $8.40, regardless of the season or amount of energy used per month. This change reflects the fixed and consistent nature of distribution costs for AEP and is revenue neutral, meaning that it will not result in any revenue increase for AEP.
The result is that customers will be paying approximately $5 more per month for the average electric bill. This drives the average PECO electric bill up to $105 per month, costing the customer $60 per more annually for their electricity.Many customers are using more than the 875 kWh of energy per month so their bills are even higher than this average amount.Average Cost for More Affordable PA Electricity.here are some suppliers in the state that are offering electricity at rates as low as $0.0899 per kilowatt-hour. If the average customer were to use 875 kWh of electricity (the amount used for the average PECO bill calculation) then the cost of the monthly bill would be less than $79.