the merchandise can stay in the U.S. for one year, with the potential to obtain two, one-year. extensions for a total period of three years. The TIB must be cancelled prior to exportation or. there may be penalties issued by Customs and Border Protection.
1 Weekdays: The customer service department is open 24 hours a day, seven days a week through the online feedback form. 2  If you want to call the customer service department at the Home Office, you can call, 8am to 5pm, CST.
We're available 24 hours a day, 7 days a week. 1  Customer Service: 1-800-869-3557. 2  Open an Account: 1-800-869-3557.  Customer Service and Open an Account: 1-877-727-2932 (en EspaÃ±ol)