Maybe not, but if you give the complaint your attention, you may be able to please this one person this one time-and position your business to reap the benefits of good customer service. Properly dealt with, complaints can become opportunities.
As of January 2015, all AEP customers will see the customer charge of $8.40, regardless of the season or amount of energy used per month. This change reflects the fixed and consistent nature of distribution costs for AEP and is revenue neutral, meaning that it will not result in any revenue increase for AEP.
It costs $8 monthly for 30 or so stations and a cloud-based DVR with 20 hours of recording. As of late January 2014, Aereo served 10 metro areas (check aereo.com). In other areas, ask the cable company for its most basic package, usually about $20 per month plus $6 to $10 for a set-top box.ou're not alone. Monthly pay-TV bills averaged around $86 in 2011 (the most recent data available), according to research firm NPDâand that doesnât include Internet or phone service, which can easily push the tab for a triple-play package to $150 or more.