the merchandise can stay in the U.S. for one year, with the potential to obtain two, one-year. extensions for a total period of three years. The TIB must be cancelled prior to exportation or. there may be penalties issued by Customs and Border Protection.
1 Weekdays: The customer service department is open 24 hours a day, seven days a week through the online feedback form. 2  If you want to call the customer service department at the Home Office, you can call, 8am to 5pm, CST.
Phone Contact Numbers. Finding a phone number for Macyâs customer service was a bit more difficult that weâd expected. The Contact Us and Customer Service pages provide links for various questions or concerns, but no phone numbers are openly listed. The customer service call center is open from 9 A.M. to 9 P.M. weekdays.