Service desks are designed to handle both incidents and service requests. In this context, an incident is an event that results in a disruption in service availability or quality. A service request seeks help with a routine task, such as helping a user change a password or getting a new user set up in work systems.
Definition of usus. plural. -es. 1 Roman law : the act of making use of something : use. 2 Roman law : the personal and inalienable servitude of the usuary of making the bare use of real or personal property without enjoying its income, profit, or produce.
Similarly, Theseus is part of the foundation myth relating to Athens. He is likely to be the summation of a number of strong leaders who created the systems and united the tribes that built up Attica, with Athens as its major city â rather similar to the story of Romulus and Remus founding Rome.