Service desks are designed to handle both incidents and service requests. In this context, an incident is an event that results in a disruption in service availability or quality. A service request seeks help with a routine task, such as helping a user change a password or getting a new user set up in work systems.
Definition of usus. plural. -es. 1 Roman law : the act of making use of something : use. 2 Roman law : the personal and inalienable servitude of the usuary of making the bare use of real or personal property without enjoying its income, profit, or produce.
The American President is more often called as POTUS as POTUS is an abbreviation of the President Of The United States of America. The reason for POTUS is because America loves 1-2 syllable catchy titles. So are words like FLOTUS, SCOTUS, VPOTUS, etc. I don't see it widely used except media.