Service desks are designed to handle both incidents and service requests. In this context, an incident is an event that results in a disruption in service availability or quality. A service request seeks help with a routine task, such as helping a user change a password or getting a new user set up in work systems.
Definition of usus. plural. -es. 1 Roman law : the act of making use of something : use. 2 Roman law : the personal and inalienable servitude of the usuary of making the bare use of real or personal property without enjoying its income, profit, or produce.
The definition of solus is alone and is often used as a stage direction for a male character. An example of solus used as an adjective is a solus speech, a speech made by a character alone on the stage. solus. solus.