Parents of Jodi Arias said in police interview that their 'daughter had mental problems and would freak out' as ousted juror turns up to watch murder trial. 1  Like Daily Mail. 2  Follow @DailyMail. 3  Follow Daily Mail. + 4 1 Daily Mail.
It's the latest example of how local, state, and federal government agencies are using social media platforms and technologies to engage the public in a variety of ways, from providing information on government services to emergency response.
Externally, public social media platforms help an organization stay close to their customers and make it easier to conduct research that they can use to improve business processes and operations. Social media is also often used for crowdsourcing.