Service desks are designed to handle both incidents and service requests. In this context, an incident is an event that results in a disruption in service availability or quality. A service request seeks help with a routine task, such as helping a user change a password or getting a new user set up in work systems.
Definition of usus. plural. -es. 1 Roman law : the act of making use of something : use. 2 Roman law : the personal and inalienable servitude of the usuary of making the bare use of real or personal property without enjoying its income, profit, or produce.
ramus. [rÄâ²mÉs] pl. rami. Etymology: L, branch. a small branchlike structure extending from a larger one or dividing into two or more parts, such as a branch of a nerve or artery or one of the rami of the blood vessel or nerve.amus (rÄÂ´mÉs) , n 1. a branch of an artery, nerve, or vein. In the. Basle Nomina Anatomica terminology, the term ramus is given to a primary division of a nerve or blood vessel.