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While Ichigo Kurosaki underwent training to gain his own Shinigami powers, Kisuke Urahara puts Ichigo's soul through a process called Encroachment, where if Ichigo does not gain Shinigami powers on his own, he will become a Hollow. Tessai Tsukabishi severs Ichigo's Chain of Fate.
I'm pretty sure OP is talking about the latest manga, in which yes Ichigo does lose his powers. There will be two more arcs of Bleach so it might explain how Ichigo can get his shinigami powers back or someone else decides to take the lead character possibly Rukia.