Step One â Identify Why A Customer Would Want To Buy Your Product/Service. The first step in identifying your target market is understanding what your products/services have to offer to a group of people or businesses. To do this, identify your product or serviceâs features and benefits. A feature is a characteristic of a product/service that automatically comes with it. For example, if a toothpaste has a stain-removing formula, thatâs a feature. The benefit to the customer, however, is whiter teeth.
Under pharmacist supervision, pharmacy technicians: 1  supply medicines to patients, whether on prescription or over the counter. 2  assemble medicines for prescriptions.  provide information to patients and other healthcare professionals.
Organizational skills. Working as a pharmacy technician involves balancing a variety of responsibilities. Pharmacy technicians need good organizational skills to complete the work delegated by pharmacists while at the same time providing service to customers or patients.