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One of the reasons soft skills are so important in the workplace is because the tide is shifting in terms of customer relations. Companies hoping to maintain a position in the marketplace are recognizing that service is the new selling.
âIt is not good grades, but a âgrounding in soft skillsâ that give people who went to independent schools their edge, a former public school has argued.â. While soft skills tend to come from life experience they are something you can learn and are not always inherent. It is important to push your students to develop their social and soft skills, as that combined with their experience and knowledge can propel their career to its desired heights.