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To edit an order from the Order Summary in Your Account: 1  Go to Your Orders. 2  Click the Order Details link for the order you wish to change. To edit orders shipped by Amazon.ca, click Change next to each item you wish to modify (billing address, shipping address, payment method, gift options, etc.).
Amazon item has shipped but not arrived. Firstly, you should visit the 'Track Your Orders' section of your Amazon account, where you will find the most up-to-date information on your order. Have a look at the estimated delivery time on your order and wait until this passes before taking further action.