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Average Response Rate for Email Surveys = 24.8%. When surveying the general public, a response rate of 24.8% looks great when compared to the telephone surveying standard of around 8-12%. However, it is no secret that this number can stand to be increased.
Similarly, the best time to send email is when thereâs less competition. If thereâs a lull in your contactâs inbox, your messages are more likely to stand out and get noticed. This in turn could lead to greater open and reply rates. We see this same line of thinking when we look at email reply rates over 24 hours.