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Average Response Rate for Email Surveys = 24.8%. When surveying the general public, a response rate of 24.8% looks great when compared to the telephone surveying standard of around 8-12%. However, it is no secret that this number can stand to be increased.
'It was really surprising that so many people were negative about their email and the fact that the stressed group were predominantly female was also worrying.'. Another study, carried out last year, revealed that it takes an average of 64 seconds to recover your train of thought after interruption by email. This means that people who check their email every five minutes waste a whole working day-or 8.5 hours a week-figuring out what they were doing moments before.