A lockbox account is usually a designated post office box which has the company name but the customer payments are actually received by the bank. SAP lockbox utilization results in two primary business benefits: funds collection and remittance information delivery. The major benefits are that the company is able to recognize the funds more quickly, and the customerâs check is cashed in a more timely manner.
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Setting up Call Answer. 1  From home, dial *98. 2  When prompted to enter a temporary password, enter your 7-digit telephone number (no area code). 3  Follow the prompts to change the temporary password to a new one. 4  Follow the prompts to record your name or telephone number as a personal identification. 5  Follow the prompts to record a personal greeting ... From home, dial *98. 2  If away from home call 1-877-235-5777 and when prompted for your mailbox number, enter your 10-digit home telephone number. 3  When prompted to enter a temporary password, enter your 7-digit telephone number (no area code). 4  Follow the prompts to change the temporary password to a new one.