Customer attrition. Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies, insurance firms, and alarm monitoring services, often use customer attrition analysis and customer attrition rates as one of their key business metrics because the cost of retaining an existing customer is far less than acquiring a new one. Companies from these sectors often have customer
The real cause of the massive federal deficit is Congressâs overspending, not a lack of taxation. The value-added tax (VAT) is a major source of tax revenue for every industrialized country in the world except the United States.
To meet their expenses, government need income, called revenue, which it raises through taxes. In our country, governments levy several different types of taxes on individuals and businesses. The Federal Government relies mainly on income taxes for its revenue. State governments depend on both income and sales taxes.