Customer attrition. Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers. Banks, telephone service companies, Internet service providers, pay TV companies, insurance firms, and alarm monitoring services, often use customer attrition analysis and customer attrition rates as one of their key business metrics because the cost of retaining an existing customer is far less than acquiring a new one. Companies from these sectors often have customer
The real cause of the massive federal deficit is Congressâs overspending, not a lack of taxation. The value-added tax (VAT) is a major source of tax revenue for every industrialized country in the world except the United States.
At that time fewer than 1 percent of people with the highest incomes paid income taxes. Nowadays, more than 100 million American households file a federal tax return each year, and those income taxes make up the federal government's single largest revenue source.3 The income tax system is designed to be progressive.