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Average Response Rate for Email Surveys = 24.8%. When surveying the general public, a response rate of 24.8% looks great when compared to the telephone surveying standard of around 8-12%. However, it is no secret that this number can stand to be increased.
The majority of people (52%) who send a work-related email expect a reply within 12 and 24 hours, according to a new survey of 1,500 people by MailTime.com, an app that aims to organize and simplify emails, but 60% of people say they will wait two days to reply to their email.