A lockbox account is usually a designated post office box which has the company name but the customer payments are actually received by the bank. SAP lockbox utilization results in two primary business benefits: funds collection and remittance information delivery. The major benefits are that the company is able to recognize the funds more quickly, and the customerâs check is cashed in a more timely manner.
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1 Change My Name on My Account(s): Contact your local branch or call 800-673-3555. 2  Order Checks, Deposit or Withdrawal Slips: Call our partner Deluxe at 877-247-2457 for new orders or visit shopdeluxe.com for reorders. Place a Stop Payment on a Check: Please call the appropriate phone number on the right. 2  Report a Lost or Stolen Check Card/ATM Card: Contact your local branch or call 800-673-3555. 3  Report Lost or Stolen Credit Cards: Please Call 866-485-4545. 4  Report Lost or Stolen Credit-Line Cards or Checks: Please Call 888-852-5786.