For billing inquires press 3 Please enter you ten digit phone number beginning with the area code. To make a payment press 4 Welcome to Sprint Pay By Phone Please enter you ten digit phone number beginning with the area code. For all other customer service inquires press 5 Welcome to Sprint.
Call: 1-877-453-1304. Customer Care representatives are available from 3 a.m. to 10p.m. PT, daily. Automated account help is available 24 hours a day, 7 days a week. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.
When customers want to contact the customer service team, you can do so by phone, email, traditional mail, on the corporate blog or visiting the social media sites. The customer service department is available Monday through Friday 8:30am to 5pm EST. Customer service: 1-800-859-5339.