I'm sorry; I am such a pizza fanatic; was born in New York; from Chicago and in fact have been traveling to Italy since a child (so I enjoy a good authentic Sicilian pizza). This pizza is pre cooked; and then re-heated; so first and foremost just notate that.\n\nThere is a Japanese man making the pizza; who's somewhat grumpy and awfully hard of hearing. \n\nMy first and ONLY visit to this location (as I am a local to Vegas) I ordered 4 slices of Pepperoni. There were 4 available at that time. I went to the counter; paid, and waited. Soon thereafter since it was just a reheated slice; only 1 slice came out. I asked if the other remaining slices were on the way; and he immediately got defensive and told me that I had only ordered 1 slice. I showed him my receipt which validated that I ordered 4 slices; however at this point now; there were only 2 slices left. The other slices were being re heated for guests who had ordered and not yet paid behind me. I let the Manager know that because I not only asked specifically for the pepperoni, but also paid for it; that the remaining slices should be coming to me. She apologized and said that wasn't the way it worked; but that I was welcome to pick another slice instead. I let her know I wanted what I paid for and nothing more; to which she replied \"sorry\". I told her at that point to just give me a cheese; which was less expensive that the pepperoni. No refund was given for the difference in price.\n\nI figured that this pizza had better be some damn good stuff for me to have had to put up with mediocre customer service; and $5 slices. It was AWFUL! Tasted as if it was reheated (which obviously it was)................sauce was nasty; almost Ragu tasting as funny as that sounds; and the cheese they use is either old or its just very cheap. This pizza was gross. Gross Gross Gross. I threw the remaining slices out, as not even the other Manager I work with wanted to eat anymore and felt the same. \n\nIf you want GOOD AUTHENTIC PIZZA go to Sicili's on Twain Ave (Just behind the Venetian; passed Paradise. Its CHEAP, and its SO GOOD you'll crave it weekly (I'm not kidding you). $9 for a Large. And they slow churn their ranch every morning for the wings. (Owned by a small family)......................................\n\nStay far away from this joke of what they call themselves a pizzeria. I'll be the first to clap when they close