Grade F HORRIBLE. My kid accidentally put in a coin worth 100 because no one told us about the special coin. They wouldn't refund nor would they get another one. Both lady managers were non empathetic and on their phone almost 60% the time. Always had a good experience at these places but today was the worst ever. The whole staff seems so miserable and doesn't take their jobs seriously. Go to another location. Managers are worst then the workers. I hate this place so badly right now. If they weren't fundraising my kid's school, I would have gone BALLISTIC!