Ever since I bought this laptop, so far I've experience nothing but constant break downs of the laptop and bad customer services I received over the phone with toshiba customer services hotlines. I constantly had to send my laptop in for services every 3 months and it always seems to be the same problem that they said they had already fixed. Toshiba customer services will indirectly deal with your problems by constantly tranferring you from one country to another, and I am not kidding you, I called different hours of the day and you'll get someone else from another country trying to get you to tell them your life story all over again, since they make it sound like they don't have your history list of your calls right in front of them. It's a long and tirring process that after a while it seems like their game plan was to wear you out so you would want to give up on contacting them. And at one point, they blame me for installing a bad memory stick when I upgrade my memory for the first time during my purchase of the laptop (I bought the memory stick they recomended). Long story short, since I experience so many problems with my laptop every since I bought it from day one, I didn't ask for a new laptop or a refund of what I pay for a crapy laptop, but just an extension of my laptop warranty for another year, they made a big deal of out that and after so many calls and complaints about their products and services, they finally gave in. Was this product worth my time and money to ever want to purchase another products that is toshiba or relating to toshiba? Probably not ever again. I'll rather be out of date then spend more money on toshiba. Remember to do your research first before consider buying a toshiba product.
LAPTOP#QUALITY_negative SUPPORT#QUALITY_negative LAPTOP#GENERAL_negative COMPANY#GENERAL_negative