Unable to boot up this brand new laptop. Spent 2 hours on phone with HP Technical Support. They went through asking me open up various components, taking battery out, hard disk apart, and after 2 hours on phone could not fix it. They are asking me to ship the unit back to fix it at their site. I am going to go back and return at Store I bought from!
LAPTOP#QUALITY_negative LAPTOP#OPERATION_PERFORMANCE_negative SUPPORT#QUALITY_negative LAPTOP#GENERAL_negative