I was happy with My purchase of a Toshiba Satellite L305D-S5934 laptop until it came time to have it repaired under the Toshiba Warranty. The computer was shipped to their repair depot  on june 24 and returned on July 2 seems like a short turn around time except the computer was not repaired when it was returned. I called their repair depot as was told they would send Me a new box to return the computer to the repair depot. They were totally unconcerned that the computer was not correctly repaired in the first place. The computer is currently in West Verginia doe to the method of shipping choosen by Toshiba. The computer could have been shipped by Priority Mail through the USPS for the same cost and arrived by Noon on Tue. Instead it is sitting in West Verginia waiting for UPS to take two days to send Me a box and Two days for them to ship the computer some 691 miles by air? to Louisville Ky. By Air sounds more like by truck to Me. And Toshiba is totally unconcerned. The reaction of Toshiba is there is nothing you can do about it so just sit back and except the fact that you are powerless and it is mind over matter. We don't Mind and You don't Matter. I would not recommend the purchase of this modle of Toshiba Computer or any Toshiba product for that matter. When it come time for warranty service to Toshiba you don't matter.
SUPPORT#QUALITY_negative SHIPPING#QUALITY_negative LAPTOP#GENERAL_negative COMPANY#GENERAL_negative