I hate it. I have had the luxury (sarcasm) of owning 2 of these laptops. The first fell apart right after the 1-year-warranty. During that time, I had to send it back 3 times. I paid about 18000 for this laptop because of all the bells and whistles and it kept crapping out on me. None of the techs at HP knew what they were doing. They would repair one thing, send it back and it would still have the same problem. The processor went on me, the fan went and the motherboard went. I wanted to purchase the extended warranty and they refused, because they knew it was trouble. I had something else go wrong and they said it had to be in good working order to be able to buy the warranty. I took it to friend who temporarily fixed it and I finally paid about 1500 for the extended warranty. I sent it back AND THEY LOST IT. I waited and waited and no laptop. Finally after months of research the discovered that they mailed it to a Walmart and there probably would be no way to find the box. I waited another month for approval and for them to "BUILD" me a new laptop. I was psyched. I thought all my problems would finally be solved being that my old computer wouldn't go onto our wireless network and I wouldn't have the same problems because it was updated. Here we are another year later and the computer is doing the same thing. HP didn't fix it. I swear they design these things to go to crap after a year so you are stuck and have to buy a new one. I use my friends and family's $2000 laptops and they are fast and reliable and HP, well, I'll never buy or recommend an HP to anyone!
LAPTOP#GENERAL_negative LAPTOP#QUALITY_negative LAPTOP#DESIGN_FEATURES_negative LAPTOP#PRICE_negative SUPPORT#QUALITY_negative CPU#QUALITY_negative FANS_COOLING#QUALITY_negative MOTHERBOARD#QUALITY_negative WARRANTY#PRICE_neutral COMPANY#GENERAL_negative