SALON DESIGNER Career Overview Committed motivated exceptional customer service decision making skills. Strong work ethic, professional demeanor great initiative. Energetic reliable Office Manager skilled working diverse group people. Team-player eager bring strong administrative skills growing company need top-level support. Self-motivated administrative professional extensive experience overseeing office operations. Professional Experience Salon Designer December 2014 June 2015 Company Name － City State Essential Duties Responsibilities limited to:Perform hair style consultation order decide services client needs.Provide services clients shampooing, cutting, styling, coloring highlighting desired.Maintain safety standards cleanliness.Emphasize product benefits assist clients selection retail products services hair care needs.Maintain consistent relationship client base order ensure return clients.Pro-actively develop new customers.Attend participate continuing education training order follow new trends techniques.Perform waxing services.Thorough knowledge hair styles, hair care products related procedures.Physical mobility, able stand prolonged periods time.Inventory stock requisition new merchandise.Open close cash registers, performing tasks counting money, separating charge slips, coupons, vouchers, balancing cash drawers, making deposits.Ticket, arrange display merchandise promote sales.Exchange merchandise customers accept returns. Call Center Representative October 2013 November 2013 Company Name － City State Determine requirements working customers.Answer inquiries clarifying desired information; researching, locating, providing information.Resolve problems clarifying issues; researching exploring answers alternative solutions; implementing solutions; escalating unresolved problems.Fulfill requests clarifying desired information; completing transactions; forwarding requests.Sell additional services recognizing opportunities up- sell accounts; explaining new features.Maintain call center database entering information.Keep equipment operational following established procedures; reporting malfunctions.Update job knowledge participating educational opportunities.Enhance organization reputation accepting ownership accomplishing new different requests; exploring opportunities add value job accomplishments. Set-up Processor January 2013 August 2013 Company Name － City State Assemble print submission documents moved Credit Processors.Order appraisals appropriate Appraisal Management Company, title title attorney, subordinations needed.Complete QC fields within LOS Loan Flow respond QC issues required.Maintain integrity data within loan file check validity data submitted.Maintain contact Loan Originators advising status loan package needed Prepare verifications employment.Set disclose 30-40 loans per month. Sales Associate October 2012 December 2012 Company Name － City State Greet customers ascertain customer wants needs. Recommend, select, help locate obtain merchandise based customer needs desires. Answer questions regarding store merchandise. Maintain records related sales. Inventory stock requisition new stock. Ticket, arrange display merchandise promote sales. Clean shelves, counters, tables. Package purchases, wrap gifts. Change Watch Batteries. Compute sales prices, total purchases receive process cash credit payment. Maintain knowledge current sales promotions, policies regarding payment exchanges, security practices. Demonstrate use operation merchandise. Owner November 2009 May 2012 Company Name － City State Essential Duties Responsibilities limited to:Maintained positive, upbeat atmosphere, ensuring high customer satisfaction.Established strong relationship client base generate long term business.Performed marketing business.Performed accurate monthly inventories supplies hair products.Schedule client appointments.Update maintain customer information records, beauty services provided.Counted documented opening closing cash amounts daily.Demonstrate sell hair care products cosmetics.Keep work stations clean.Stay informed latest styles hair care techniques.Educated clients products self- maintenance healthy hair.Cleaned maintained entire salon. Education Cosmetology License Sep 2007 SUNSTATE ACADEMY － City State United States Cosmetology License Associate Arts General Education Aug 2006 SAINT PETERSBURG COLLEGE － City State United States General Education Languages Bilingual, Greek English, oral written. Skills Adobe, attorney, benefits, call center, cash registers, closing, good communication skills, interpersonal skills, oral, consultation, Credit, client, clients, customer satisfaction, database, English, features, Greek, Inventory, Regulatory Compliance, marketing, Excel, Exchange, money, Power Point, Ms Word, policies, problem-solving skills, Processors, Maintain records, reporting, researching, retail, safety, sales, tables, written