ADJUSTER Experience Adjuster 07/2018 Current Company Name – City State Manage, Investigate, evaluate negotiate moderate high exposure, complex coverage liability claims resulting automobile accidents. Communicate insureds, claimants, witnesses, police parties order gather information regarding coverage liability. Negotiate settle bodily injury claims directly insured's claimants first call. Making sure correct reserves opened exposure. Evaluate medical records, demand packages injury claims determine valuation claim using Mitchell Decision Point Claims IQ. Negotiate settlement injury claims attorneys within first 60 days. Identify fraud indicators special investigation referral. Recognize recovery opportunities regards subrogation salvage. 10/2016 06/2018 Company Name – City State Investigate, evaluate negotiate moderate high exposures, complex coverage liability claims resulting automobile accidents. Recognize excess exposures effectively communicate verbally writing parties. Assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service. Negotiate settle bodily injury claims directly insured's claimants first call. Making sure correct reserves opened exposure. Negotiate timely appropriate settlements claimants, insureds attorneys issue payments. Identify refer suspicious claims Special Investigation Unit. Recognize recovery opportunities regards subrogation salvage. 07/2015 10/2016 Company Name – City State Investigate, evaluate, negotiate settle 1st 3rd party homeowners property claims ranging low high complexity. Managed third party vendors temporary housing, handling claims compliance various state guidelines. Assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service. Facilitated services local police departments vendors assist insured coordination emergency benefits services. Recognized Processed claims needed subrogation. 10/2006 06/2015 Company Name – City State Investigate, evaluate negotiate moderate high exposures, multi vehicle, disputed/undisputed liability claims. Interact effectively customers, lawyers, medical providers, insurance agents public personnel involved claims process. Document claims files accurately promptly maintain company metric goals. Provide excellent customer service delivering difficult conversations. Mentoring less experienced adjusters assisting training development. Work History Adjuster 07/2018 Current Company Name – City State Manage, Investigate, evaluate negotiate moderate high exposure, complex coverage liability claims resulting automobile accidents. Communicate insureds, claimants, witnesses, police parties order gather information regarding coverage liability. Negotiate settle bodily injury claims directly insured's claimants first call. Making sure correct reserves opened exposure. Evaluate medical records, demand packages injury claims determine valuation claim using Mitchell Decision Point Claims IQ. Negotiate settlement injury claims attorneys within first 60 days. Identify fraud indicators special investigation referral. Recognize recovery opportunities regards subrogation salvage. 10/2016 06/2018 Company Name – City State Investigate, evaluate negotiate moderate high exposures, complex coverage liability claims resulting automobile accidents. Recognize excess exposures effectively communicate verbally writing parties. Assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service. Negotiate settle bodily injury claims directly insured's claimants first call. Making sure correct reserves opened exposure. Negotiate timely appropriate settlements claimants, insureds attorneys issue payments. Identify refer suspicious claims Special Investigation Unit. Recognize recovery opportunities regards subrogation salvage. 07/2015 10/2016 Company Name – City State Investigate, evaluate, negotiate settle 1st 3rd party homeowners property claims ranging low high complexity. Managed third party vendors temporary housing, handling claims compliance various state guidelines. Assist internal external customers problems questions regarding claims phone written correspondence providing high level customer service. Facilitated services local police departments vendors assist insured coordination emergency benefits services. Recognized Processed claims needed subrogation. 10/2006 06/2015 Company Name – City State Investigate, evaluate negotiate moderate high exposures, multi vehicle, disputed/undisputed liability claims. Interact effectively customers, lawyers, medical providers, insurance agents public personnel involved claims process. Document claims files accurately promptly maintain company metric goals. Provide excellent customer service delivering difficult conversations. Mentoring less experienced adjusters assisting training development. Education High School Diploma John F. Kennedy High School Summary Insurance Claims Adjuster 12 year background auto homeowners insurance industry. Looking build long term career dynamic company allows opportunity career growth. Designated Home State All-Lines Adjuster's License Team- Orientated candidate able provide assistance needed complete tasks. Communicate effectively ability adjust audience necessary. Licensed property casualty adjuster multiple licenses several states. Highlights Benefits Excellent customer service Customer service Insurance IQ Mentoring Personnel Police Settlements Phone Valuation Written Negotiation skills Time management Data analysis Personable Skills Benefits, excellent customer service, customer service, insurance, IQ, mentoring, personnel, police, settlements, phone, valuation, written