INSTRUCTIONAL DESIGNER Summary Dependable resourceful Instructor/Trainer, Technical Writer Instructional Designer designs documentation, training programs curriculums, including classroom lectures, online courses, self-study sessions, directed students, employees, organization members, use organization's products services. Accomplishments State TN Teacher License 474: Business Education Software Expertise: Adobe Acrobat Prof. 9, Adobe Captivate 5, 5.5, 7, 8, Adobe Contribute 4, Adobe Dreamweaver, Adobe InDesign, Adobe PhotoShop, Articulate Studio 9/Storyline, Fireworks ­ Basics, Flash ­ Basics, LMS: Blackboard, SumTotal, Moodle Microsoft Access ­ '03, '07, Microsoft Excel ­ '03, '07, '10, Microsoft Outlook ­ '03, '07, Microsoft PowerPoint ­ '03, '07, '10, Microsoft Publisher ­ '03, '07, Microsoft Word ­ '03, '07, '10, SnagIt. Education University Memphis 2016 Doctor Education Instruction Curriculum Leadership Instructional Design Technology City State GPA: 1st Generation PhD Fellowship Academic Achievement Award Instruction Curriculum Leadership Instructional Design Technology 1st Generation PhD Fellowship Academic Achievement Award University Phoenix 2005 Master Arts Adult Education Distance Learning City State GPA: GPA: 3.91 Adult Education Distance Learning GPA: 3.91 University Memphis 2003 Bachelor Science Business Administration Management City State GPA: Minority Merit Scholar Business Administration Management Minority Merit Scholar Experience Company Name May 2015 September 2015 Instructional Designer City State Responsible designing developing course modules university working instructors internal subject matter experts. Company Name January 2015 March 2015 Instructional Designer Technical Writer City State Responsible designing developing instructor-led training Nike warehouse distribution center Memphis, Tennessee. Wrote processes procedures warehouse roles functions. Company Name December 2014 Current Tutor City State Club Z Tutoring Cordova, Tennessee Tutor students grades K-12 Reading, Math, State Standardized Tests, ACT Test Preparation. Offers assistance developing study strategies. Works student parent develop tutoring plan fit individual needs. Prepare tutoring sessions ensure student's academic development. Assess student's progress tutoring sessions. Company Name September 2013 April 2014 Instructional Designer City State Responsible designing developing 6 online modules Introduction Distance Education course TAACCCT grant. International Paper Memphis, Tennessee. Company Name June 2013 November 2014 Technical Training Manager Performance Improvement Manager City State Worked collaboratively business partners clinical staff design develop appropriate, high quality training interventions user based documentation meet business organizational needs. Managed 2 Instructional Designers 5 Technicals Writers via interoffice virtually. Conducted counseling, coaching, facilitates one-on-one coaching sessions. Facilitated training classes conducts train-the-trainer workshops. Supervised group instructional designers technical writers. Assisted operations interviewing selection process. Utilized Information Mapping principles techniques create Job Aids, Training Manuals, Standard Operating Procedures, reference tools. Developed created policies procedures, job aids, training materials, user documentation website alerts using Information Mapping standards writing. Participated Kaizen events improving company processes procedures. Company Name August 2012 October 2012 Remote Instructional Designer City State Responsible designing developing online math courses Ferndale School District high school students using Moodle LMS. Company Name October 2011 April 2012 Remote Instructional Designer Technical Writer City State Responsible development least 34 courses included study guide, eLearning practice, eLearning assessment Paragon software. Utilized Information Mapping principles techniques create Job Aids, Training Manuals, Standard Operating Procedures, reference tools. Company Name August 2011 December 2011 Remote Instructional Designer Project Manager City State Responsible design development course provided residents UTHSC web-based instruction prevent medical errors writing prescriptions. Responsible creating managing needs analysis, project plan, implementation plan project. Company Name April 2009 June 2013 Training Consultant Instructional Designer Technical Writer City State Worked collaboratively business partners clinical staff design develop appropriate, high quality training interventions user based documentation meet business organizational needs. Designed developed comprehensive instructor-led, e-learning, self-paced, blended training classes operations staff ensure established goals objectives met. Developed aspects training curriculum including courseware, participant guides, facilitator guides, assessments, learning activities, etc. Supervised new hires classroom facilitation. Facilitated training classes conducts train-the-trainer workshops. Maintained knowledge management system providing on-demand publishing disseminating urgent "Alerts" communications throughout organization. Researched recommended solutions, resources, methods effectively meet training development needs identifying eliminating training gaps. Used Sum Total Learning Management System publish disseminate training, track compliance report progress. Utilized Information Mapping principles techniques create Job Aids, Training Manuals, Standard Operating Procedures, reference tools. Developed created policies procedures, job aids, training materials, user documentation website alerts using Information Mapping standards writing. Company Name August 2006 December 2010 General Education Professor City State Provided guidance, encouragement, direction necessary allow students achieve established course objectives. Worked within structure syllabus, acted effective classroom manager advocate participate learning process. Participated school retention initiatives providing regular, accurate, timely feedback students, school concerning academics, behavior, attendance, etc. Monitored managed online classroom learning environment using ALEKS Algebra classes. Maintained course curriculum taught material approved curriculum developed daily lesson plans include instructional aids. Maintained expertise subject area recommended improvements curriculum design. Motivated students actively. Skills academic, Adobe, backup, coaching, conferences, counseling, course development, Crystal Reports, curriculum design, Curriculum Development, Customer Service, Customer Service, data entry, designing, direction, documentation, Information Mapping, instruction, instructor, instructional design, knowledge management, team leader, lesson plans, managing, materials, Math, meetings, mentoring, MS Word, Works, multimedia, needs analysis, Order Entry, organizational, policies, writing prescriptions, processes, progress, Project Management, quality, quick, Reading, sales, Supply Chain, task analysis, teacher, Technical Writing, user documentation, phone, trainer, training materials, Training Manuals, training programs, Tutoring, website, workshops