CLINICAL SERVICE ADVOCATE Professional Summary To part organization assist offers services individuals need well allow utilize past experience education, offer new challenges well growth within agency. Skill Highlights Areas Specialty Domestic Violence, Sexual Abuse, Rape, Prostitution *Mental Health, Substance Abuse, Depression, Anxiety, Bipolar, Schizophrenia *Homelessness, Community Inclusion, Shelter System, HRA, SSI, NYCHA, Section 8, Community Resources *Mental Retardation, Down Syndrome, Medication Dispensing, Residential services, Autism *Runaway Teenagers, ADHD, ADD, Truancy, Family Intervention Experience To seek obtain employment organization wich allow utilize past experince, skills, well aqcired sills, ofer new challeges well well offer growth within th organization Education Training Bachelor Science Human Services Psychology Sociology 2007 Boricua College － City State NY GPA: Dean's List Honor Roll Student 2006-2007 2008 Secretary Student Body Vice President Research studies (Latinas take Stand Violence Human Services Psychology Sociology Dean's List Honor Roll Student 2006-2007 2008 Secretary Student Body Vice President Research studies (Latina take Stand Violence) ad President Women Human Trafficking Bachelor's June 2008 Master's Degree Clinical Counseling Psychology Human Personalities Behaviors Clinical Counseling Psychology Human Personalities Behaviors Master Science Da Masters Degree Psychology Clinical Social Work May 2012 City College Columbia University － City State nyAffiliation Awarded three scholarships academic achievements, maintaining 3.8 GPA three consecutive semesters volunteering work communities well recognized strong advocate women need. Neon Natal well also Premature Babies born different types addictions, required hands constant supervision. I offered position Sept. 2014, I unable accept passion great I could see kind love labor money support. I also volunteered 2006 2010 Catholic Guardian Clinical Manager Enid Cruz LCSW, Case Planner, Home finder, ISP development, many home visits. My duties volunteer me. ST Barnabas, I volunteered seven years 2008-Present Psych ER, Maternity ward, anywhere needed. I developed team interns universities I attended Columbia Fordham /Boricua College one team consisting 25 work Mark Cruz Senator directly need supervision personal mentors Ruben Diaz Sr Jr. Now Jr. Bronx Borough President while, Diaz Sr. Hunts point senator service south Bronx area Bronx giving resources, information drop centers, centers stop need services. Over 30 affiliates agencies work well homeless, DV, Substance Abuse, Homeless, HIV, Transgender, Anti Violence, A Date Rape, Coming Support ways seek help desire get clean. Even new resources agency preps mocking interviewed, resume prep, clothing interview MetroCard needed. And City advocates names numbers district assistance expected constituents. Help HRA/TANF/ FOOD STAMPS, SSDI, SSI, form, type help despite age color sexual orientation believe anything help all. The second team consists 15-20 interns work East Harlem direct supervision per need City Council President Melissa Mark Vivirito. I also worked Mayor city's Advocate Mr. Bill Di Blasio well Jo Serrano worked bunch student feeding transporting street homeless adults frigid weather shelters night time wished needed per case case Experience Clinical Service Advocate Jul 2015 Jun 2016 Company Name Provided quality services elderly populations lives resided within respective homes, need various services resources available hem within community. Escorted clients needed medical appointments, psychiatrist, housing appointments needed advocate inform parties significant events taking place changed time last visits. Completed housing application, well entitlements application letters document submission. Discussed significant events family, doctors, service providers, social care coordinators, involved client's treatment plan. Women's EmpowermentCounselor/ Advocate Jan 2011 May 2015 City State Provide crisis intervention services women children, coming shelter leaving abusive homes. Facilitated groups women survivors domestic violence, sexual abuse incest. Provided comprehensive services women families need outside resources, agencies, referrals, called scheduled appointments needed escorted clients appointments ensure language barrier would reason order obtain receive services Explored informed clients non English speakers unaware little informed legal system states rights. Assisted clients navigate HRA, Legal, BOE, shelter, Section 8, NYCHA, affordable housing, HASA, ACS system according clients families' needs situation. Advocated clients, also providing clients tools, skills, insight knowledge future independence women whether Latinas, women color, Caucasian Asian, always reminding worth important achieve highest level potential. Office Manager Aug 2008 Dec 2011 Company Name － City State Handled incoming/outgoing calls office different court parts, DA's offices, judge's chambers, clients represented either lawyer bail bond agent. Assisted clients completing documentation/forms cases, files, needed order provide accurate better quality service visit. Followed pending cases, well composed legal documentations lawyer bail bond agent, times translating documents English Spanish vice versa Served interpreter non-English speaking clients need legal consultation came office follow pending case. Composed disposition letters, adjournments', minutes/notes, legal summaries, court hearings, request appearances, subpoenas, witness presence legal documents requested attorneys agents. Handled office banking, rental fees, office space charges, cash payments clients, lawyers, tenants ETC. Performed online banking using bank application made deposits withdrawals per request lawyer. Responsible making payments office bills. Bilingual Clinical Services Coordinator Nov 2005 Jul 2009 Company Name － City State Coordinated provided community-based services, utilizing resources available within community assist clients living substance abuse addiction, mental illness, homelessness, criminal history. Ensured service plans suited client's specific need according mental illness, substance abuse history, well addressed stressors order facilitate clients' reintegration community assisting allowing become productive members society. Facilitated, encouraged, prompted clients part N/A, A/A, G/A, S/A meetings promoting healthy drug free lifestyle enhance quality life, always reminding importance focusing goals working program best suited recovery. Counseled clients individually, family setting, groups needed requested clients. Providing 24 hour crisis intervention, using cellular provided agency. Worked well within team setting individually ACT team (Assertive Community Treatment) 80% services provided within community. Under rules regulation OASAS, OMH, DOH, Dept. Health, SAMHSA, HRA, NYCHA, Section 8 well resources, government offices, referring one stop organizations agencies provided assistance clients Advocated state local events reminding politicians, congress, senators, assembly importance public, state, city private funding continue providing services district. Implemented goals realistic tailored clients. Daily documentation progress, updates, changes services, significant events documents caseload 16-24 clients. Documentation completed submitted within timely manner. Skills psychology Human Behavior Personality Disorder academic, Various agencies worked volunteered interned fr Mayor Bill Di Blasio Cit Advocate Leticia James Bronx Congress Jose Senarator, Epillat (upper Manhattan) CASES Reintegration Jail system back communities(Reintegration) worked Autism, Down Syndrome, Mentally ill, Mentaly retarded, group homes risk youth, Human Trafficker,while office administration Legal team Criminal Lawyers well well Non Profit Administration I Online banking, Fund raising, consultation,knowledge experience worked along side side congress workers Ruben Diaz Sr, South Bronx area. Where many low income super low income many shelter system unemployed many residing shelter system due poverty ad lack income jobs available lack education opportunities resources chances excel. Also, worked along side closely Mr Ruben Diaz Jr Bronx Borough President. Where I became eager follow make change Bronx I personally raised Bronx fell prod say I Bromxite wwit ard work abo ooprtniies attendeded radated frm Columbia University Bronxite congress created became Bronx WORKFORCE 1, I pivotal part new availablle proarmas aha programs education training jobs Scholarships college prep class part WORKFOCE 1 Program. For Dept labor new program opened doors Bronxites chances opportunities new style life, learn live enjoy new form style live, gainfully employed ending homeless. Most people potential candidates experience becoming prepared gaining new set specific skills prepared today's competitive market NYC. In opinion rescued many Bronxite went set skills ability get education training jobs opportunities better themselves,or educate areas choice many Council,Congress people power took interest n helping ut th Bronx map, belonged help Bcx Boroughs quickly became involvement part took Bronx's crisis intervention, something I know well personal work educational professional life. worked outreach ACT Team, Institutionalized hospital accessed transition hospital client discharge back community. Assist Entitlements Benefits SSI/SSD, Food stamps, Housing, Medicaid, NYCHA, Shelter Plus Care ect assist ad promote clients' independence DOH, DV, Documentation, English, forms, government, Guardian, ISP, Legal, legal documents, letters, notes, Mark, meetings, Mental Health, mental illness, money, office, progress, psychiatrist, speaking, quality, Spanish, SSI, supervision, translating, treatment plan, type ad services needed according specific individual need assessment individual according individual need basis