SHELTER ADVOCATE Summary Dynamic shelter advocate years clerical experience great communication skills confidentiality. I experienced computers tremendous amount office skills. Highlights Crisis intervention resolution Complex problem solving skills Valid Texas driver's license Reliable transportation Strong decision maker Fundraising background Client engagement Compassionate Dedicated patient advocate Self-starter Event planning coordination Microsoft Office Suite Accomplishments Promoted Lead Teller 9 months employment. Promoted Assistant Manager gas station cashier 1 month. Assisted organizing, planning, hosting Candlelight Vigil Dove Project, Inc. Assists supervising directing work community service workers volunteers. Experience SHELTER ADVOCATE July 2014 August 2015 Company Name City State Tested clients drug use referred community resources. Produced media advisories, brochures, fact sheets, print ads newsletters. Promoted healthy habits practices outreach materials presentations. Charted recorded information client files. Tracked client movement unit documenting times destinations clients. Traveled locally regionally conferences, workshops presentations. Maintained up-to-date comprehensive electronic paper filing systems. Collaborated local health departments community partners. Educated public regarding community health resources correctional facilities, community centers churches. Drafted revised reports, articles background papers. Educated clients treatment options answered related questions. Checked facility open windows, locked doors, malfunctioning smoke detectors safety hazards. Conducted outreach, advocacy rehabilitative services regular cases crisis intervention. MUNICIPAL COURT CLERK January 2014 March 2014 Company Name City State Processed summons, subpoenas, appeals motions. Drafted legal papers including complaints, summons interrogatories. Gathered analyzed research data regarding statutes, decisions, legal articles codes. Investigated facts law cases using pertinent sources determine causes action prepare cases. Mailed arranged delivery legal correspondence clients, witnesses court officials. Organized maintained law libraries, documents case files. Photocopied correspondence, documents printed materials. Processed distributed invoices bill clients. Composed revised legal documents, including letters, depositions court documents. Created tracked expenses client account codes Recorded monitored court appearance dates. LEAD TELLER June 2012 August 2013 Company Name City State Established new customer accounts including checking, savings, lines credit loans. Processed sales referrals promoted bank services products. Balanced daily cash deposits bank vault inventory zero error rate. Assembled in-store marketing displays. Processed cash withdrawals. Trained employees cash drawer operation. Adhered Wells Fargo security audit procedures. Researched resolved customer issues personal savings, checking lines credit accounts. Examined checks identification endorsement. Supplied tellers coin currency needed. Maintained confidentiality bank records client information. Directed specific questions appropriate branch personnel. Delivered prompt, accurate excellent customer service. Education High School Diploma General 2000 Jefferson City High School City State Cole Top 10% class Coursework Business, Communications Advertising Coursework Accounting 1 2 3.4 GPA Coursework includes Human Computer Interaction C oursework Technical Professional Writing Select One Skills 10 key, adding machine, approach, agency, banking, basic, bonds, case management, cash handling, clerical, conflict resolution, Copying, counseling, crisis intervention, client, clients, customer service, data entry, driving, Trains employees, Faxing, Filing, financial, forms, fundraising, law enforcement, legal, letters, Director, meetings, access, microsoft excel, money, office, PowerPoint, microsoft word, works, multi-tasking, Organizing, Personnel, Police, policies, presentations, public relations, receiving, record keeping, recruiting, reporting, researching, safety, Scanning, secretarial, statistics, supervisor, Supervisory, supervising, taking messages, phone, typing 65 wpm, warrants