SENIOR BUSINESS DEVELOPMENT MANAGER Executive Summary Resilient focused management professional providing 15+ years progressive leadership experience proven success developing, growing, managing account portfolios. Strong strategic-planning people-management skills. Leverages in-depth knowledge industry trends shifts offer valuable insights opportunities new growth expansion. Organized diligent, excellent written, oral interpersonal communication skills. Core Qualifications Strategic positioning Contracts Strategic planning Critical thinking Account management Competitive analysis New customer acquisition Stakeholder relations Professional Experience Company Name City State Senior Business Development Manager Washington, D.C. Aug. 11, 2003 thru May 18, 2007 (8 5 pm) Government-sponsored enterprise (GSE) operates congressional charter whose mission expand flow mortgage money creating secondary mortgage market. Senior Business Development Manager: Created, executed, oversaw short- long-term strategic plans initiatives within affordable housing sector. Led supported business teams highly matrixed organization addressing resolving complex banking financial transactional issues. Worked collaboratively individuals across multiple functional Lines Business specific activities; interacted external stakeholders role "Trusted Advisor" address respective business requirements objectives. Managed deliverables per client needs, time, within compliance. Created project status briefings, reports, project artifacts including agendas, minutes, project plans, correspondence. Developed tracked metrics measure progress plans initiatives. Key Accomplishments: Met Emerging Markets objectives target year exceeding 25% threshold Washington D.C. Philadelphia Metropolitan Statistical Areas (MSAs). Evaluated supported 21 initiatives across various regions nationwide, including Native American Tribal Lands AARP/Fannie Mae Collaborative Housing Initiatives, Center Community Self-Help. Collaborated development execution American Dream Commitment (ADC) Hispanic Strategy, focus increasing homeownership within Latino community part Fannie Mae's homeownership commitment. Developed implemented "Manufactured Home" High-End product. Co-authored rolled "New Hampshire Manufactured Housing Variance" program served model states seeking initiate similar manufactured housing loan program. Designed introduced project plans pilot initiatives major markets, implementing build strategy support multicultural/multilingual outreach efforts African-American, Hispanic, Asian minority underserved communities. Business Development Sales Manager Laid Off): Managed executed strategic planning initiatives. Assessed client needs appropriate solutions primary focus providing IT BI products, tools, services (i.e., SAP BusinessObjects(TM), Pentaho, iDashboards). Conducted data mining, research, analysis activities. Led teams response RFIs, RFQs, RFPs. Expanded promotional visibility efforts trade shows, conferences networking events. Company Name City State Marketing Manager Oct. 1, 2012 Jul. 31, 2013 (8 5 pm) Information technology (IT) firm providing customized business intelligence (BI), information performance, management, web support solutions federal government commercial clients. Laid Off): Administered widespread adoption corporate strategic marketing plan focusing products services, expansion customer retention development targeted demand generation campaign efforts. Proposed integration next generation BI tools. Supported regular communication key planning initiatives progress executive leaders. Facilitated business process improvement drafting policy process guidance including memorandum standard operating procedures. Promoted company products, services capabilities redeveloped company website incorporating social media marketing collateral (i.e., capability statement, case studies, white papers). Provided training, coaching, mentoring direct reports. Key Accomplishments: Established 12 strategic teaming partnership agreements Oversaw proposal development submission resulted following contract awards: $10M Operations Maintenance contract U.S. General Services Administration, Federal Acquisition Service, Office Chief Information Officer, $1M FedEx Dashboard Development. Designed launched direct-mail campaign part two multi-vendor DE statewide training contracts offering 1,200+ comprehensive e-Learning, training, certification programs on-site, webinar self-study web-based options. Composed administered dozen press releases highlighting business relationship Governor's office. Contributed redesign/rebranding company website deliver informative, positive intuitive user experience. Administered annual budget $250,000 Marketing Department tracked revenue expenses. Company Name City State Senior Mortgage Specialist May 21, 2007 thru Dec. 5, 2008 (8 5 pm) Independent mortgage company financing $500M annually homeowner loans. Senior Mortgage Specialist (NMLS# 156398): Originated consumer loan mortgages (B2C) client base real estate agents, brokers, homebuilders, developers, related industry professionals. Produced products services marketing material. Conducted research analysis capitalize opportunities penetrate appropriate markets. Delivered product finance training realtors. Key Accomplishments: Increased loan originations 100% first year incremental increase 32% second year. Spearheaded retail mortgage lending start-up operations located Sussex County resulting 11% market share. Initiated coordinated manufactured housing sector program managed corresponding investor relations. Certified Licensed Mortgage Banking Instructor Delaware. Education 2014 Delaware Technical Community College City State US Pharmacy Technician Pharmacy Technician: Delaware Technical Community College, Georgetown, DE (2014) 2006 St. Joseph's University City State US Executive MBA Executive MBA: St. Joseph's University, Philadelphia, PA (2006) Muhlenberg College City State US Bachelor Arts Bachelor Arts Degree: Muhlenberg College, Allentown, PA (Junior Year Abroad, La Sorbonne, Paris, France) Affiliations Former Philadelphia Tri-Chapter National Association Hispanic Real Estate Professionals (NAHREP) Certifications Certified Licensed Mortgage Banking Instructor Delaware GE Six Sigma Green Belt, Fannie Mae Lean Six Sigma, Pharmacy Technician (#10046555) ACT Certified Licensed Mortgage Banking Instructor Delaware. Languages English (native speaker), French, Spanish, Presentations Managed executed strategic planning initiatives. Assessed client needs appropriate solutions primary focus providing IT BI products, tools, services (i.e., SAP BusinessObjects(TM), Pentaho, iDashboards). Conducted data mining, research, analysis activities. Led teams response RFIs, RFQs, RFPs. Expanded promotional visibility efforts trade shows, conferences networking events Skills Bi, Business Intelligence, Progress, Loans, Mortgage, Business Development, Marketing, Operations, Training, Solutions, Adc, Business Requirements, Correspondence, Fannie Mae, Gse, Metrics, Project Plans, And Marketing, Budget, Business Process Improvement, Clients, Coaching, Contracts, Drafting, E-learning, Federal Acquisition, Federal Government, Fedex, Integration, Integrator, Maintenance, Marketing Collateral, Marketing Department, Marketing Plan, Mentoring, Pricing, Process Improvement, Proposal Development, Strategic Marketing, User Experience, Web Based, Web-based, White Papers, B2c, Finance, Increase, Instructor, Investor Relations, Lending, Market Share, Mortgage Banking, Mortgage Lending, Real Estate, Retail, Retail Marketing, Retail Mortgage, Data Mining, Networking, Pentaho, Promotional, Sales, Sales Manager, Sap, Strategic Planning, Act!, Business Writing, Compounding, Excel, Fundraising, Horizontal, Hospital Pharmacy, Inventory, Mckesson, Microsoft Office, Microsoft Sharepoint, Ms Office, Outlook, Outpatient, Powerpoint, Project Management, Publisher, Robotic, Sharepoint, Siebel, Six Sigma, Six-sigma, Visio, Word, Pharmacy, Mba