FINANCE MANAGER Summary Outgoing Sales Manager offering superb customer service proficiency passion exceeding sales goals. Results-oriented professional, specializing sale Automobiles providing necessary financing packages potential customers. Strong customer skills ability handle task accuracy efficiency unique ability relate diverse clients close high-dollar sales. Knowledgeable innovative finance, sales marketing professional whose success based integrity, exceptional customer service, efficiency ambition. Results-focused management professional offering 20 years progressive leadership experience. Transforms high-potential staff outstanding leaders demonstrate creativity savvy critical financial operational success. Highlights Supervision training Excellent communication skills Skilled negotiator Established track record exceptional sales Cross-functional team management results Sound judgment Energetic Calm pressure Resolution-oriented Effective Retail Sales Manager Highlights Personal Information Insurance License state Louisiana. Skills Automobile Financing. Negotiating Goal Se ing Customer Service Creative Problem Solving SalesTrainer Selling Closing Developing Implementing Processes Skills automobiles, charts, credit, customer satisfaction, customer service, Finance, financing, financial, focus, graphs, negotiations, profit, sales, Sales Management, seminars, strategic, time management, employee training Additional Information Recently acquired Life, Accident Health Insurance License, along Property Casualty Insurance License state Louisiana. Skills Automobile Financing. Negotiating Goal Se ing Customer Service Creative Problem Solving SalesTrainer Selling Closing Developing Implementing Processes Experience December 2013 Company Name City State Finance Manager March 2014 As Finance manager I submi ed loan applications banks obtain financing customers along completing necessary bank state documents necessary purchase automobiles. I responsible sale Warranty maintenance products customers made purchase ownership new used cars worry free cost effective adding departments bo om line. My responsibilities also consisted creating good customer relationships designed grow future business. Monitored customer preferences determine focus sales efforts. Trained negotiations time management. November 2012 Company Name City State Finance Manager December 2013 My responsibilities consisted securing bank loans purchase new used automobiles. Completing necessary documents required lending institutions along state required paperwork purchase automobiles. The sales aftermarket warranty maintenance products added bo om line department. Initiated programs standardized employee training led increase customer satisfaction. Managed team 18 professionals. March 2010 Company Name City State Finance Manager November 2012Responsibilities included securing loans purchase new used automobiles, along completing necessary sate bank documents necessary purchase automobiles. I responsible sale aftermarket warranty maintenance products dealership customers, generated additional income departments bo om line. Educated customers variety loan products available credit options. Managed team 10 professionals. Directed strategic initiatives achieve monthly increases income department. Initiated program standardized employee training led increase customer satisfaction 15%. March 2009 Company Name City State Sales Manager August 2012Managed team 10 professionals. Directed strategic initiatives achieve dealership sales objectives Increased profits developing, initiating, implementing training designed grow develop knowledgeable competent sales team. Initiated programs standardized employee training led increase customer satisfaction increased sales performance. Hired trained sales staff new store location. Monitored customer preferences determine focus sales efforts. Maintained friendly professional customer interactions. March 2003 Company Name City State Business Manager March 2009My responsibilities consisted submi ing loan applications lending institutions secure financing purchase new used automobiles. The sale aftermarket warranties maintenance products dealership customers. Generate additional profit securing financing customers sale aftermarket products dealership customers. Created directed sales team training development programs. Maintained friendly professional customer interactions. Received superior customer service satisfaction scores 12 consecutive quarters. Created charts graphs illustrate daily, monthly annual financial reports. Developed promotional programs optimize revenue levels. Education 1 1977 Southern University Baton Rouge State USA Bachelor Arts Music Music Bachelor Arts degree Music Music Completed Dale Carnegie Sales Management Training. A ended numerous self funded training seminars aid career development.