EXPRESS SCRIPTS Summary Responsible mature Retail Sales Consultant thrives fast-paced environments. Enjoys working part team achieve sales goals. Accomplishments Fulfilled supervisory duties Store Manager vacation. Named "Employee Month". Received numerous “exceeds expectations” ratings performance reviews. Met monthly sales goals numerous months. Supervised team three staff members. Experience Express Scripts September 2015 Current Company Name － City State Exercises sound judgment issuing credits making exceptions customer policies maintain high levels customer satisfaction. Fielded average [number] customer service calls per day. Managed wide variety customer service administrative tasks resolve customer issues quickly efficiently. Prime Communication (AT&T Authorized Retailer) January 2015 September 2015 Company Name － City State Created strategies develop expand existing customer sales, resulted 20% increase monthly sales. Initiated daily store counts, orders acquired proper products Maintained knowledge current promotions, policies regarding payment exchanges, security practices. Radio Shack November 2013 January 2015 Company Name － City State Operated cash register process cash, check credit card transactions. Computed sales prices, total purchases processed payments. Described merchandise explain operation merchandise customers. Replenished floor stock processed shipments ensure product availability customers. Facilitated monthly quarterly physical inventory counts. Administered point sale opening closing procedures. Opened closed store, including counting cash, opening closing cash registers creating staff assignments. Worked team member provide highest level service customers. Maintained friendly professional customer interactions. Education High School Diploma Business/ Computers Camden County High School － City State Skills Administrative Cash handling Excellent communication interpersonal skills Detail-oriented merchandising Self-motivated 70 WPM