CONSULTANT Professional Profile Highly motivated self-driven Systems Analyst vast experience various environments technologies support multiple departments across enterprise. Expertise Software Development Lifecycle (SDLC) Computer Systems Validation (CSV). Looking opportunity apply develop strong analytical skills problem solving techniques. Qualifications Documentum DCM Documentum D2, MS Access, VBA, C, C++, HTML, Assembly language programming. Project leadership, strong technical skills, analytical skills, problem-solving skills, organizational skills communication skills Systems analyst, general application support, software development, data communications, System administration Expertise SDLC small large projects Proficient SDLC Computer Systems Validation Requirements Documentation Experience Consultant January 1999 November 2015 Company Name － City State Provides consultant expertise various roles supporting McNeil Consumer Healthcare including limited following applications: shop floor application, document management application, timekeeper application, business process applications. Knowledgeable SDLC process GxP, SOX compliant applications. Most supported applications FDA validated applications requiring significant Computer System Validation experience. Project Leadership roles several projects including application upgrades. Provides support GxP compliant document management application based Documentum D2 well older Documentum DCM environments. Support includes detailed analysis issues including document transformation, printing issues, reporting general user troubleshooting. Providing Level 2 Production Application support, attend user requests ITSM emails Monitoring Support Mailbox Support hours Generating Scheduled Adhoc Reports Users Daily Consistency Checks ensure proper functioning servers, services Documentum jobs related activities Bug fixing application supported may require Change Requests Providing solutions minor Enhancements Application requires Change Requests Responsible Doing Root cause analysis recurring issues. Escalating Level 3 Support/ application Core Team issue scope Level 2. Follow different support groups like Windows Team, DBA Team needed Monitoring Validation Environment ensure proper functioning. Monitoring Training Environment ensure User Training run smoothly. Provides support SOX compliant payroll application tracks hourly wage employees times reports J&J corporate system. Provides support multiple Microsoft Access database applications. Prior support including designing, developing testing VBA code databases Excel spreadsheets. Provided support FDA-validated manufacturing application aided shop floor reporting activities involved manufacturing process well creating, managing reporting non-conformances. Involved various roles projects support IT rollouts upgrades Windows operating system. Consultant January 1990 January 1999 Company Name Provided consultant expertise customers various roles expertise including limited following responsibilities: Provided design, development, testing support Client/server messaging application provide communication VAX IBM systems large steel company. Provided design, development, testing support electronic batch record application within large team consisting consultants customer. Provided relational database expertise multiple projects various applications technologies. Provided training several Digital products customers. Provided system administration support several customers. Systems Programmer January 1985 January 1990 Company Name － City State Designed, developed, tested supported real-time client/server application provide messaging. communications VAX/VMS application IBM application. The application tracked movement trains. locations. The application originally written assembly language later converted C. Provided general system network administration support. Education M.S Computer Science Data Communications 1996 Villanova University － City State Computer Science Data Communications B.A Computer Science 1985 LaSalle University － City State Computer Science Skills analytical skills, Assembly language, C, C++, Client/server, communication skills, consultant, Data communications, database applications, DBA, databases, designing, document management, Documentation, Documentum, HTML, IBM, managing, manufacturing process, messaging, Microsoft Access, MS Access, Excel spreadsheets, Windows operating system, Windows, Windows 2000, Windows XP, network administration, Operating Systems, organizational skills, payroll, programming, Project Leadership, real-time, relational database, reporting, SDLC, servers, System administration, User Training, troubleshooting, upgrades, Validation, VAX, VAX/VMS, Vista, VBA, Windows Server, written