SALES ASSOCIATE Summary Punctual retail sales professional focused exceeding expectations building customer loyalty. Flexible schedule strong mathematical aptitude. Results-oriented Store Manager focused increasing profits, reducing costs, inventory management transforming customer service standards. Enthusiastic, outgoing fashion-savvy Sales Associate proficient building positive relationships new existing customers offering superior customer service. Highlights Cash handling Detail-oriented Analytical Cash flow analysis Mathematical aptitude Organized Time management Excellent multi-tasker Strong communication skills Flexible schedule Superb sales professional Excellent communication skills Supporting international sales team Excellent negotiating tactics Business negotiation Internet savvy Relationship selling Reliable dependable Cheerful energetic Resolution-oriented Experience September 2013 November 2015 Company Name City State Sales Associate l Stocked replenished merchandise according store merchandising layouts. l Priced merchandise, stocked shelves took inventory supplies. l Cleaned organized store, including checkout desk displays. l Alerted customers upcoming sales events promotions. l Identified potential shoplifters alerted management. l Trained 7 new sales associates quarter. l Completed point sale opening closing procedures, including counting contents cash register. l Welcomed customers store helped locate items. l Handled customer relations issues gracious manner accordance company policies. l Educated customers brand incite excitement company's mission values. l Shared best practices sales customer service team members help improve store's efficiency. l Used time efficiently serving customers, including folding clothes cleaning fitting rooms. l Resolved customer complaints professional manner prioritizing customer satisfaction. l Followed merchandising guidelines present visually appealing displays. l Mentored new sales associates contribute store's positive culture. l Fostered positive work environment consistently treating employees customers respect consideration. l Cultivated customer-focused shopping environment greeting responding customers friendly manner. l Communicated clear expectations goals team member. l Worked management team implement proper division responsibilities. l Actively pursued personal learning development opportunities. l Strategically scheduled team members maintain optimal staffing levels times. l Answered customer telephone calls promptly appropriate manner. March 2013 September 2013 Company Name City State Lot Associate l Operated cash register cash, check credit card transactions 100% accuracy. l Stocked replenished merchandise according store merchandising layouts. l Cleaned organized store, including checkout desk displays. l Alerted customers upcoming sales events promotions. l Identified potential shoplifters alerted management. l Trained 3 new sales associates quarter. l Handled customer relations issues gracious manner accordance company policies. l Welcomed customers store helped locate items. l Used time efficiently serving customers, including folding clothes cleaning fitting rooms. l Mentored new sales associates contribute store's positive culture. l Fostered positive work environment consistently treating employees customers respect consideration. June 2013 July 2013 Company Name City State Package Handler l Loaded Scanned 400 packages hour. l Unloaded 1000 packages hour. November 2015 January 2016 Company Name City State Pick Pack Supervised material flow, storage global order fulfillment. Unloaded, picked, staged loaded products shipping. Reported inventory balances cycle counts ERP WMS systems. Oversaw warehousing storage practices housekeeping. Education Manchester Community College City State Associate Science General Studies General Studies 2012 Windsor High School City State High School Diploma General Studies General Studies Skills cash register, closing, Computer literate, Credit, customer relations, customer satisfaction, customer service, Employee relations, Fluent English, inventory, listening, Merchandising, Natural, policies, POS, problem solver, Retail sales, sales, staffing, store merchandising, team player, telephone