MANAGING CONSULTANT Summary Highly accomplished Management Consultant Senior Business Analyst verifiable track record managing complex strategy projects exceeding client expectations. Demonstrated skills business process management process redesign, specializing end-to-end business process management lifecycle. Extensive experience integration implementation organizational transformational efforts Public Financial Services Sectors, designing processes system improvements increase productivity reduce cost. Strong interpersonal skills, highly adept managing broad stakeholder communities supporting development cohesive strategic visions across disparate groups. Skills Business Process Improvement Redesign Agile/Scrum SDLC Business Transformation PMO Project management IBM BPM Blockchain Robotic Process Automation Strong analytical skills Experience Managing Consultant 11/2003 Current Company Name City State Currently Managing Consultant Customer Engagement Design practice IBM Global Business Services, US Federal, focus Cognitive Process Transfomation. ​ Notable Projects include: ​ Substance Abuse Mental Health Services Administration (SAMHSA) Application Development Support ​ As BPM Lead, responsible development, maintenance, delivery portfolio custom applications built IBM's BPM Cloud platform These custom BPM applications replaced manual processes, improved efficiencies, provided audit capabilities across SAMHSA. Managed several Agile development teams, serving Scrum Master, leading sprint planning sessions client product owners, backlog grooming, sprint reviews/demos, addition daily stand meetings. ​ ​ IBM CHQ Office CIO Next Generation Tooling Initiative ​ Led design, development, implementation custom BPM 8.5.7 enabled, cloud based, automated solution facilitate single trusted source application server hosting information across global IBM enterprise. Facilitated documentation analysis as-is to-be deployment processes across multiple IBM Geos. Solution awarded best breed PwC compliance review ​ Federal Housing Finance Agency (FHFA) Program Management Support Led Project Management Maturity Assessment order define strategy operationalize project management disciplines required establish PMO. Led requirements definition phase development custom program management application, incorporating project health, executive dashboards reporting. Facilitated demonstrations application key FHFA executives, including agency CIO deputy director. ​ United States Citizenship Immigration Services (USCIS) USCIS Transformation Served IBM BPM SME Requirements Update Team Lead part $500 million transformation engagement IBM solution architect responsible successful development implementation Electronic Immigration System (ELIS). Utilized model driven development, established standards, developed best practices, delivered processing modeling training across product teams order document implement targeted "to-be" state. Led team responsible tooling integration, configuration management, management multiple requirements baselines. Managed integration multiple IBM Rationale products including ensured integration related IBM products (e.g. Rational Requisite Pro requirements gathering Rationale ClearCase configuration management), ​ United States Department Agriculture (USDA) Transformation Strategy ​ Leveraged Component Business Modeling methodology create IT planning management platform agile business aligned. Delivered target architecture blueprint transformation roadmap identify prioritize specific initiatives activities enable CIO deliver mission. Program Manager 08/1998 08/2001 Company Name City State Coordinated college recruiting efforts staffing efforts within Information Technology Resource Center (ITRC) Conducted analysis managed business unit's utilization across accounts. Account Manager 12/1996 07/1998 Company Name City State Marketed IT software services major educational institutions healthcare providers. Responsible managing customer relationships, sales related business development activities. Education Training MBA Information Technology 2003 University Maryland, Smith School Business City State USA Bachelor Science Marketing 1996 University Arizona City State USA Certifications Certified IBM Process Analyst BlueworksLive IBM BPM 8.5 Certified IBM Blockchain Consultant Certified IBM Agile Consultant Certified IBM SOA Associated