STUDENT FINANCE CONSULTANT Summary Customer service oriented individual relevant work experience integrity looking career within accounting industry. Over four years work experience within student finance. Excellent communication skills including listening, telephone, written, interpersonal. In-depth knowledge financial aid/ financial analyst/ account management policies procedures. Experience working internal external auditors auditing, accounting, regulatory compliance projects. CORE STRENGTHS Strong ability communicate, explain convince *Careful attention detail data entry skills *Math analytical skills *Knowledge basic accounting auditing principles Billing/ invoicing/ account reconciliation *Intermediate level computer skills Accomplishments Bringing student default rate OmniTech Institute confirming updating contact information every active student become inactive Researched resolved billing problems previously missed. ********** audits Maintained accurate student account files spreadsheets without error Experience Student Finance Consultant July 2014 Current Company Name － City State Provided information, advice assistance regarding various types financial aid available students. Analyzed student applications determined eligibility financial aid. Performs duties areas compliance, reconciliation, professional judgment satisfactory academic progress Collect documents manage, maintain accurate student files without error Performed heavy customer contact regarding past due delinquent account balances. Prepare billing statements informed current former students financial obligations options outside title IV Audit student files resolve concerns discrepancies matters related assigned financial accounts. Responsible managing multiple tasks time-sensitive work environment Faxing, filing, data entry, scanning. Financial Aid Reporting Analyst June 2013 June 2014 Company Name － City State Conduct research analysis student financial data refunding title IV non- title IV overpayments ineligible funds. Accurately forecast assess financial need(s) students ensure financial assistance meets education goals. Plan, monitor, review student progress course completion, evaluating results financial aid eligibility Review financial aid and/or loan applications according institution guidelines minimize correct funding Team work school home office administrators ensure student credit balances resolved accurately efficiently Consistently demonstrate general knowledge company guidelines, processes, practices, procedures. Financial Aid Officer/Student Accounts September 2009 November 2012 Company Name － City State Provided information, advice assistance regarding various types financial aid available students. Analyzed student applications determined eligibility financial aid. Managed large paperwork caseloads, complete, manage, maintain completed accurate student files without error Followed students graduation inactive student status ensure financial aid eligibity Informed current former students financial obligations options outside title IV Teamwork internal external auditors auditing, accounting, regulatory compliance projects Prepare billing statements informed current former students financial obligations options outside title IV Prepare process payment transactions Faxing, filing, data entry, scanning. Assistant Store Manager August 2007 September 2009 Company Name － City State Assisted store manager daily operation store (occasionally assuming store responsibility absence) Managed maintained full staff sales floor, stock room, overnight associates Ensured provision customer service sales floor Training, scheduling, interviews, payroll Cash handling, bank deposits, cash drawer management. Front Desk Receptionist January 2007 August 2007 Company Name － City State Greet guests patrons arrive Handle guest check-ins check-outs appropriately Operate hotel switchboard, take calls provide information transfer calls Provide guests room keys call bellboys Provide guests directions around hotel Balance cash end shift generate accounting reports benefit next shift Professional work references available upon request. Education Microsoft Office Suite Course Completion Certificate 2015 Atlanta Metropolitan College Bachelors Arts Communications 2006 Clark Atlanta University Communications Skills academic, accounting, auditing, Balance, billing, Cash handling, credit, customer service, data entry, Faxing, filing, financial, funds, home office, managing, Microsoft Office Suite, next, payroll, processes, progress, research, sales, scanning, scheduling, switchboard, Teamwork, Team work