GENERAL MANAGER Executive Summary To secure position respected business benefit organizational leadership skills. To work accuracy, efficiency, friendliness order promote customer loyalty, developing enthused goal oriented environment entire professional team. Core Qualifications Operations management Staff development Inventory control Change management Food cost analysis expert Strong customer relationship builder Ability handle fast-paced environment Customer-oriented Strong leader Proven sales record Employee recruitment expertise Hiring training Cash handling Food production quality knowledge Performance tracking evaluation P&L management Professional Experience GENERAL MANAGER April 2015 Current Company Name － City State Accomplished restaurant human resource objectives recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, disciplining management staff; communicating job expectations; planning, monitoring, appraising, reviewing job contributions; planning reviewing compensation actions; enforcing policies procedures. Extreme focus safe, secure, healthy facility environment establishing, following, enforcing sanitation standards procedures; complying health legal regulations; maintaining security systems. Maintained patron satisfaction monitoring, evaluating, auditing food, beverage, service offerings; initiating improvements building relationships patrons. Controlled purchases inventory negotiating prices contracts; developing preferred supplier lists; reviewing evaluating usage reports; analyzing variances; taking corrective actions. New York City Food Handler Certified National ServSafe Food Safety Manager Certified. ADMINISTRATIVE SECRETARY ASSISTANT, FUNDRAISING COORDINATOR January 2013 April 2015 Company Name － City State Worked program director creating intensive learning workshops graphic design department producing print materials apparel, flyers, posters. Coordinated contracted professional choreographers organized transportation hospitality. Forwarded information receiving distributing communications, collecting mailing correspondence copying information. Maintained supplies checking stock determine inventory level, anticipating requirements, placing expediting orders, verifying receipts, stocking items, delivering supplies work stations. Assisted writing contributing publications accompanied arts-related events activities. Marketed performances events social media, direct mail, advertising, use website, producing posters publicity promotional material attracting media coverage. Created documents Microsoft Word, Excel, PowerPoint organizational, advertising data input purposes. ASSISTANT MANAGER September 2007 April 2015 Company Name － City State Responsible managing daily operations fast paced high volume Thai restaurant, including selection, development performance management employees. Conducted weekly inventory ordering food beverage supplies optimize profits, stay within budget ensure guest satisfaction. Coordinated designed menus catering events (25 150 persons) weddings, memorials, anniversaries, birthdays, variety life events non-profit community benefits. As Head Waiter, expectations display ingenuity, extremely high attention detail, maintain high profile service uphold establish regular customer base. As well passionate, ensure excellent quality superb service delivered customers. Created weekly specials Head Chef focused in-season product local farmers markets community. California Food Handlers Card ServSafe Food Safety Manager Certified. Education CLASS OF 2016 FORDHAM UNIVERSITY － City State Bachelor Arts Organizational Leadership Organizational Leadership Skills advertising, arts, attention detail, auditing, benefits, budget, coaching, contracts, copying, counseling, direct mail, fast, focus, Food Safety, graphic design, human resource, inventory, legal, director, mailing, managing, materials, Excel, PowerPoint, Microsoft Word, negotiating, organizational, performance management, policies, posters, producing, profit, promotional material, publications, publicity, quality, receiving, recruiting, scheduling, Thai, transportation, website, workshops