GROUP FITNESS INSTRUCTOR Summary 7+ years customer service experience Advanced written spoken communication skills varying audiences 2+ years experience working employers job seekers aspects job searches 2+ years experience conducting group individual interviews, anticipating job-readiness, administering aptitude tests identifying training needs Knowledge employment training, state federal laws, policies, rules regulations Highly self-motivated effective time workload management skills Knowledgeable intuitive computer hardware software abilities Devised successful recruiting plan new call centers, resulted [Number] new employees [Number] -months. Education 2012 Western New Mexico University City State Masters Business Administration (MBA) 2003 Western Washington University City State Bachelor Arts English English May 2016 Additional Trainings, Certifications, Research Work National Federation Professional Trainers (NFPT) Personal Training Workshop Certification February 2016 Keiser M3 Indoor Cycling Instructor Program Indoor Cycling Certification December 2015 CorePower Yoga 200 Hour Yoga Teacher Training Chicago Yoga Center 100 Hour Yoga Teacher Training May 2008 CPR Certified *Non Violent Communication Research Experience January 2014 Current Company Name City State Group Fitness Instructor Responsible teaching several group fitness classes including Yoga, Cycle, Aqua Promote knowledge proper group fitness components, (i.e. warm up, aerobic exercise, cool down) Ensure proper alignment safety participants Maintain group fitness equipment room Participate Continuing Education Credits throughout year. January 2013 Company Name City State Manager Property Management tasks include: updating expiring leases, tenant relations, dealing maintenance issues, project management. Bookkeeping accounting tasks include: entering financial transactions Quickbooks, maintaining highly organized filing system, depositing checks, creating sending invoices, paying bills, preparing monthly, quarterly, annual tax reports. January 2012 January 2013 Company Name City State Property Manager Manage oversee cleaning staff, respond rental inquiries, calculate issue quotes order book guests. Organize assist creating marketing projects, direct marketing, market research. Update manage website calendars. January 2012 June 2012 Company Name City State Graduate Assistant Responsible administrative functions assist personnel business department Taught classes including: accounting, economics, finance, marketing classes Proctored exams quizzes Assisted professors business related research Provided guidance mentoring undergraduate graduate students. June 2010 March 2012 Company Name City State Office Manager/Executive Assistant President CEO Provided administrative functions including: payroll, accounts payable, accounts receivable, scheduling, preparing, writing, editing written documents, (including letters, contracts, etc.) managing customer/client relations. Coordinated wide variety project management tasks requiring high degree organizational skill. Developed human resources program including: writing employee manual, utilizing online payroll system, creating safety program, training employees. Organized managed financial reports including cost accounting, budgeting, auditing, managing finance increase company profitability. March 2010 July 2010 Company Name City State Office Manager/Human Resources Administrator Assisted creation development Career Resource Center assist recently soon laid employees GE Aviation career search. Responsible managing administrative functions inside Career Resource Center including: answering phones, scheduling, customer service, setting appointments, data entry, preparing, writing, editing written documents correspondence. Counseled trained GE Aviation employees resume writing interviewing skills. March 2009 March 2010 Company Name City State Independent Contractor Designed, developed, marketed yoga fitness program. Interfaced Sports Driven Rehabilitation Training Physical Therapy create healthy safe program SWSI. Attended sales production management meetings discuss goals encourage business development growth. May 2008 March 2009 Company Name City State Office Manager/Executive Assistant Director Operations Responsible accounting IT support; managed client billing, accounts payable, accounts receivable, payroll, ledger, journal entries, etc. Interfaced vendors associates Financial analysis tasks including weekly meetings reports assess profitability manage collections Researched, wrote, edited, distributed company's monthly newsletter 1,000 clients Chicago-land area Served primary liaison Director Operations associates Supported office maintenance functions including computer technical support Coordinated human resources tasks including training, interviewing, team building. January 2007 April 2008 Company Name City State General Manager Managed customer relations aspects customer service Coordinated developed training programs 50 employees Determined executed necessary personnel actions Initiated human resources programs including safety training Regulated cost inventory; responsible purchasing marketing; developed vendor relationships Facilitated weekly meetings analyze product mix, sales, profitability, manage company goals. February 2004 February 2006 Company Name City State Account Manager Initiated necessary administrative functions Account Executives Sales Team members order set-up new loan submissions fund complete loan packages. Created maintained complex databases resolve discrepancies individual loan packages accounts narrow time constraints. Researched performed comprehensive research attended various training courses ensure proper loan handling. Skills accounting, accounts payable, accounts receivable, administrative functions, auditing, billing, Bookkeeping, book, budgeting, business development, contracts, cost accounting, CPR Certified, client, clients, client relations, customer relations, customer service, data entry, databases, direct marketing, economics, editing, filing, finance, financial, Financial analysis, financial reports, human resources, Instructor, inventory, IT support, team building, ledger, letters, Director, managing, market research, marketing, meetings, mentoring, office, newsletter, organizational, payroll, personnel, Physical Therapy, project management, Property Management, purchasing, Quickbooks, Rehabilitation, Research, safety, Sales, scheduling, tax, Teacher, teaching, technical support, answering phones, training programs, website, written