SHIFT SUPERVISOR Summary Service-oriented Shift Supervisor 2 1/2 years background training workers, maintaining strong relationship workers customers. Core competencies include leadership, determination dedication well excellent communication time management skills. Handles tasks accuracy efficiency. Education Training May 2016 Associate International Business International Business/ Politics Monroe Community College － City State International Business/ Politics June 2013 High School Diploma International Business/ Politics Kensington High School Creative Performing Arts － City State International Business/ Politics Experience 12/2014 08/2015 Company Name － City State First-Line Supervisors Retail Sales Workers Greet customers ascertain customer wants needs. Recommend, select, help locate obtain merchandise based customer needs desires. Answer questions regarding store merchandise. Compute sales prices, total purchases receive process cash credit payment. Help customers try fit merchandise. Maintain knowledge current sales promotions, policies regarding payment exchanges, security practices. Maintain records related sales. Sell arrange delivery, insurance, financing, service contracts merchandise. Place special orders call stores find desired items. Open close cash registers, performing tasks counting money, separating charge slips, coupons, vouchers, balancing cash drawers, making deposits. Prepare merchandise purchase rental. Watch recognize security risks thefts, know prevent handle situations. Inventory stock requisition new stock. Ticket, arrange display merchandise promote sales. Estimate quantity cost merchandise required, paint floor covering. Bag package purchases, wrap gifts. Clean shelves, counters, tables. Rent merchandise customers. 09/2014 Current Shift Supervisor Company Name － City State Monitor behavior subordinates ensure alert, courteous, professional behavior toward inmates, parolees, fellow employees, visitors, public. Instruct employees provide on-the-job training. Set employee work schedules. Supervise team they're line, helping customers. Bake, line cook, cashier, open close store, stoke/inventory, cleans, customer services. Examine incoming outgoing mail ensure conformance regulations. Resolve customer complaints regarding sales service. Oversee regional local sales managers staffs. Listen resolve customer complaints regarding services, products, personnel. Examine merchandise ensure correct pricing display, functions advertised. Examine products purchased resale received storage determine product condition. Answer telephones give information callers, take messages, transfer calls appropriate individuals. 02/2014 08/2014 Choreographer Secretary Company Name － City State Direct rehearsals instruct dancers use dance steps, techniques achieve desired effects. Read study story lines musical scores determine translate ideas moods dance movements. Design dances individual dancers, dance companies, musical theater, opera, fashion shows, film, television productions special events, dancers ranging beginners professionals. Choose music, sound effects, spoken narrative accompany dance. Advise dancers stand move properly, teaching correct dance techniques help prevent injuries. Audition performers one dance parts. Coordinate production music music directors. Direct stage dance presentations various forms entertainment. Develop ideas creating dances, keeping notes sketches record influences. Train, exercise, attend dance classes maintain high levels technical proficiency, physical ability, physical fitness. Teach students, dancers, performers rhythm interpretive movement. Assess students' dancing abilities determine improvement change needed. Seek influences art forms theater, visual arts, architecture. Design sets, lighting, costumes, artistic elements productions, collaboration cast members. Experiment different types dancers, steps, dances, placements, testing ideas informally get feedback dancers. Record dance movements technical aspects, using technical understanding patterns formations choreography. Manage dance schools, assist management. Re-stage traditional dances works dance companies' repertoires, developing new interpretations. Direct coordinate supportive services department business, agency, organization. Plan, administer control budgets contracts, equipment supplies. Monitor facility ensure remains safe, secure, well-maintained. Prepare review operational reports schedules ensure accuracy efficiency. Hire terminate clerical administrative personnel. Set goals deadlines department. Set goals deadlines department. Oversee maintenance repair machinery, equipment, electrical mechanical systems. Oversee construction renovation projects improve efficiency ensure facilities meet environmental, health, security standards, comply government regulations. Acquire, distribute store supplies. 01/2005 12/2008 Assistant Company Name － City State Establish enforce rules behavior, procedures maintaining order. Organize lead activities designed promote physical, mental social development, games, arts crafts, music, storytelling, field trips. Teach basic skills color, shape, number letter recognition, personal hygiene, social skills. Observe evaluate children's performance, behavior, social development, physical health. Read books entire classes small groups. Attend children's basic needs feeding them, dressing them, changing diapers. Provide variety materials resources children explore, manipulate use, learning activities imaginative play. Provide disabled students assisting devices, supportive technology, assistance accessing facilities restrooms. Assimilate arriving children school environment greeting them, helping remove utterer, selecting activities interest them. Serve meals snacks accordance nutritional guidelines. Teach proper eating habits personal hygiene. Prepare materials classrooms class activities. Identify children showing signs emotional, developmental, health-related problems, discuss supervisors, parents guardians, child development specialists. Establish clear objectives lessons, units, projects, communicate objectives children. Meet parents guardians discuss children's progress needs, determine priorities children, suggest ways promote learning development. Adapt teaching methods instructional materials meet students' varying needs interests. Plan conduct activities balanced program instruction, demonstration, work time provides students opportunities observe, question, investigate. Arrange indoor outdoor space facilitate creative play, motor-skill activities, safety. Maintain accurate complete student records required laws, district policies, administrative regulations. Prepare implement remedial programs students requiring extra help. Meet professionals discuss individual students' needs progress. Interests Volunteer, Grand Rapids Animal Shelter, 2010-2014 Collection Volunteer, Toys Tots, March 2007 Pee Wee Kickball Assistant Coach, 2014-2015 Skills administrative, Arts, art, agency, basic, budgets, cashier, cash registers, clerical, color, contracts, credit, Critical Thinking, Resolve customer complaints, customer services, delivery, Electronics, English, special events, Experiment, fashion, film, financing, forms, government regulations, Human Resources, instruction, Instructing, insurance, Inventory, lighting, Listening, notes, machinery, materials, Serve meals, mechanical, mail, money, works, Negotiation, paint, Personnel, Persuasion, policies, presentations, pricing, Problem Solving, progress, Public Safety, Speaking, Quality Control, Reading, Read, Maintain records, renovation, Repairing, Retail Sales, safety, sales, sound, tables, take messages, teaching, Teamwork, telephones, television, Time Management Additional Information Community Service Volunteer, Grand Rapids Animal Shelter, 2010-2014 Collection Volunteer, Toys Tots, March 2007 Pee Wee Kickball Assistant Coach, 2014-2015 Awards Honor Roll: Fall 2011 Student Athlete Award, 2008-2010 Employee Month, Brueggers Bagels Outstanding Achievement Customer Satisfaction, 20133x Pop Warner MVP Football Player Additional Information I'm attending Monroe Community College International Business/ Politics. Daytime Chair C.A.B Campus Activities Board), Diversity Senator SGA Student Government)