SOFTWARE ENGINEER Qualifications C# 3.0, PL/SQL, JavaScript, HTML 4, CSS 2 Framework: .NET 3.5 Database: SQL Server 2008, Oracle 9i Operating systems: Windows 98/XP, Windows server 2000/2005, UNIX Tools/Services: TOAD, HP Service Manager, WinSCP, PuTTY, PM Smart, vi text editor, Visual SourceSafe BusinessObjects XI 3.1 Universe Designer, Desktop Intelligence, Central Management Console Domain: Banking Work Experience Software Engineer July 2010 March 2014 Company Name 3 years 9 months experience development, support enhancement web windows applications implementation cost effective valueadds Designed developed webbased tools ASP .NET 3.5, using programming C# PL/SQL procedural languages namely Enhanced EBusiness applications managed technological issues analyzing codes providing customizable solutions using SQL Business Objects XI 3.1 tools Awarded outstanding performance ontime delivery projects result helped team achieve 100% customer satisfaction CSAT score 7/7 Theoretical knowledge basics Windows Presentation Foundation/Extensible Application Markup Language .NET Framework 3.5 AngularJS Basic understanding strategies involved moving applications Cloud, Microsoft's Windows Azure. Manager January 2013 March 2014 Company Name － City 1. Statement Work (SOW) Tracker Webbased tool developed use LBG partners LBG (e.g HCL) a. The tool lets user create, modify, generate Statement Work (SOW), online. b. Project details like team size, team structure work description also captured separately use managers. c. Report generation functionality enabled privileged users accessing tool. 2. Service Level Agreement (SLA) Tracker Online tool use IT vendors LBG tracking Service Level Agreement (SLA) projects generating customized reports. a. Data captured using tool used service providers service users measure performance projects. b. Data captured Service lines Development, Testing Support c. Functionalities added system integrate HP Service Developed web based tools using C#, PL/SQL, HTML, AJAX Extensions CSS Microsoft Visual Studio IDE SQL Server Source control maintenance done using source control package called Visual SourceSafe Hosted application IIS 7.0 dedicated machine Technology/Languages used: ASP.NET 3.5, C#, PL/SQL, HTML, JavaScript, CSS Tools used: SQL Server 2008, Visual studio IDE, Visual SourceSafe. July 2010 December 2012 Company Name － City Web application EBusiness platform used diarize appointment details LBG IT personnel customers 2. Business Eye Online EBusiness application used collecting, consolidating reporting LBG sales data. 3. TRACX Online EBusiness application used LBG employees recording training competency information undertaken colleagues Responsibilities Involved technical support included resolving application issues, using helpdesk software Fixed minor backend code issues using SQL, form Change Records Assisted data analysis, extraction archival Oracle database according customers' needs Monitored Application Servers hosted Central Management Console Business Objects Enterprise Produced reports upon adhoc requests archived data scheduled basis using Business Objects XI3.1 tools namely Desktop Intelligence Universe Designer Created SQL Server Agent jobs monitor application's stability daily basis Worked correction erroneous data feeds using basic UNIX Commands PuTTY Value addition Altered table structure database TRACX match input data feed format Assisted decommission Business Eye creating implementing methods archive data database Technology/Languages used: ASP.NET 2.0, PL/SQL, HTML Tools used: TOAD, HP Service Manager, WinSCP, PuTTY, BusinessObjects XI3.1 Universe Designer, Desktop Intelligence, Central Management Console, PM Smart, vi text editor. Education Training Degree Bachelor Engineering College Easwari Engineering College Discipline ­ Electronics/Communication Year Graduation ­ 2010 Training Certifications Course Period Institution ITIL ­ ASM Basic Oct 2011 RTB Business Academy Windows Web Application Jan 2010 NIIT Ltd Development using .Net Framework Skills .NET 3.5, .NET, ASP .NET 3.5, ASP.NET 2.0, ASP.NET 3.5, AJAX, ASM, Banking, Basic, Business Objects, c, CSS, CSS 2, customer satisfaction, data analysis, Database, delivery, EBusiness, editor, Electronics, HP, HTML 4, HTML, IDE, IIS 7.0, ITIL, JavaScript, C#, C# 3.0, Windows, windows applications, 2000, 3.1, Windows 98, Enterprise, Oct, Operating systems, Oracle 9, Oracle database, PL/SQL, personnel, programming, recording, reporting, sales, Servers, Service Level Agreement, SLA, Visual SourceSafe, Visual SourceSafe, SQL, SQL Server, technical support, TOAD, UNIX, vi, Microsoft Visual Studio, Visual studio, Windows server