QA ENGINEERING MANAGER Professional Summary Seasoned Engineering Manager ability build motivate high-performing engineering team 14+ years experience cards payments industry, committed rapidly efficiently completing projects leveraging team-based frameworks best leverage available engineering talent. Self-motivated, forward thinking mindset, solution-focused, clear communicator, decision maker problem solver. Skills QA Engineering software expertise Design, Estimate, Execute, Maintain Document. Technical communication skills Bug Triage, reporting, technical reviews, Root cause analysis Automation tools Design Implement Collaborating stakeholders Roadmap, Managing releases, Demos, Risk mitigation planning, Organization Time management resource planning Leadership Strategic Planning, Team building, Conflict resolution, Training Development, mentoring Behavioral skills Forward-thinking mindset, Detail-oriented, Multitasking abilities, Flexible Adaptable Work History QA Engineering Manager 01/2016 Current Company Name – City State 20+ EMV certs calendar year team 2+ cert Analysts. Managed fast paced project delivery QA time sensitive key projects company. Collis tool (BTT) automation using Python reduce EMV test cases execution time 1 week brands, thus completing EMV certification within 3 months. Design test automation using Katalon improved regression test coverage reduce time complete release cycles less 1 week. Managed Implemented spreadsheet based automation, helped improved test coverage reduced production bug 20% rollbacks 80%. Performed resource project trade analysis meet roadmap schedule, product life-cycle (PLC)/Software Dev Life-cycle (SDLC) QA requirements, resulting development best practice models. Reviewed project goals objectives monthly basis project manager design team. Used critical thinking break problems, evaluate solutions make decisions. Managed team 8 employees, overseeing hiring, training, professional growth employees. 4 promotions within team including 1 lead 1 manager. Software Certification Analyst 04/2015 01/2016 Company Name – City State Instrumental procuring 1st EMV certification within 6 months joining. Reduced overall EMV certification timeline 1+ year Automation EMV Certification Transaction link application using spreadsheet based input. Established go person QA issue within QA Merchant Implementations team. Created common test/tool strategy supplement automation regression functional testing; reduced time market. Instrumental POC different test management tools (zypher, Jira, QA complete) identify best suited company needs(Jira). Project Lead 09/2005 04/2015 Company Name – City State Received core value awards “SYNERGY” 2009 team building “SMART” 2012 Individual performances. Nominated BRAVO award First Data (2012 2014). Automation improvement using PERL scripting. Established involvement frontend application Change release management helped identify key issues backend testing. 3 times achiever “0” issues support queue offshore lead. Planned, executed promoted total 10+ releases calendar year. Produced quality standards, checklists, report templates processes same. Developed trained junior team members leveraging industry experience achieve optimal project strategy. Education Master Computer Applications (MCA) Computer Applications, Software Engineering, Databases, Networking, Operating Systems 2005 Devi Ahilya University Bachelors Science Electronics 2002 Devi Ahilya University City Micro-processors, Databases, Networking, Operating Systems Certifications Certified Scrum Master (CSM) – Certificate code: 1221056, Expires May 2022 Certified Tester Foundation Level (CTFL) Certificate code: 17-CTFL-02141-USA No Expiry Agile Scrum Foundation Certificate code: 2146592, No Expiry Using Python Automation – LinkedIn, No Expiry Python: XML, JSON, Web – LinkedIn, No Expiry SQL Testers – LinkedIn, No Expiry Technical Skills · Test Methodologies: Regression Testing, Black box testing, Sanity testing, boundary analysis, requirement analysis (Static testing), Performance Testing, system integration testing, functional testing, manual testing. · Test Artifacts: Test Estimation, Test plan, Test coverage, Traceability matrix, bug tracking, automation design, Test scenario engineering · Programming Tools: Python, Katalon studio, XLS data input, UNIX Shell/PERL scripting, Groovy, REST, JSON, XML, ISO 8583, EMV tags, TCP, HTTP, POSTMAN, curl-siege, Jmeter, COBOL, JCL, CICS, Postman, · Operating Systems: Unix-AIX, Unix-Solaris, Linux, Windows, IBM-AIX · Virtual Systems: VMWare, VSphere, Proxmox, · Payment terminals: VeriFone, Ingenico, Equinox, PAX Innowi, Key Management, KPI, DUKPT, Key Injection, KEK · Version Control Tools: Git-bash, Git-stash, Git-lab, TorquiseSVN, SourceTree, VSS · Database Tools: Oracle 11g, Oracle 12c, PostgreSQL, MongoDB, PGAdmin 4, SQL Developer, SQL management studio, Toad, DB2 · Project Management: Confluence, Jira, Microsoft Office Suite, Bugzilla, redmine, HP Quality center · Project Management Methodologies: Agile, Scrum, Waterfall, Iterative, · Talent Management tools: HireRight, iCIMS · POS Systems: Micros, Restaurant Manager, Symphony, positouch, broadPOS · EMV Systems BTT (UL), ICCVerify, VCMS, VTS, Astrex, Discover RCT, ATS, MAS, MDFS, ACI-Interchange, ACI-PRM, ACI-ADM, TSYS CertifyNow, FirstData CertPro more.