ADMINISTRATIVE ASSISTANT Summary Experienced Administrative Assistant extensive background providing support college Dean Student Success, Associate Vice President Student Affairs Vice President Student Affairs. Technically proficient, experience using wide range computer software systems. Provided support counsel projects requiring confidentiality, independent thinking, competence. Processed budgetary issues, employee records. Triaged managed student needs. Assisted college wide committees projects. Core Qualifications Microsoft Office Suite Datatel Power Campus BlackBoard Student Affairs Record System (SARS) ImageNow Siemens (Call Center Software) Professional Experience 07/2013 Current ADMINISTRATIVE ASSISTANT Company Name － City State Responsible administrative support functions division Dean. Maintain schedule coordinate plans meetings, including logistical, catering technical needs. Provide support services department faculty. Supervision/Management Provide oversight federal student worker. Process approve payroll staff student worker. Budgetary Support Maintain budget School Education Undergraduate Graduate programs. Process requisitions purchase orders School Education budget lines. Maintain accurate accounting records. Track manage travel plans budget. 01/2005 01/2011 ADMINISTRATIVE ASSISTANT Company Name － City State Provide administrative support Dean Student Success Vice President Student Affairs. In capacity, responsible for: Administrative Support Responsible administrative support functions senior level college administrator. Coordinate prepare files discipline judiciary level actions student Judicial Hearing Board. Maintain schedule coordinate plans meetings, including logistical, catering technical needs. Develop metrics student servicing levels. Provide support services professional staff forty, maintaining balance student appointments academic college-wide responsibilities faculty union environment. Design report templates efficiency monitoring student mentoring book loan program. Monitor Faculty Cadre hours ensure budgetary compliance. Supervision/Management Provide oversight Student Success Center front desk staff student workers. Participate training new staff professional support. Assist creation front desk service procedures. Train new front desk staff oversee student workers. Customer Service Effectively communicate students, parents, staff faculty accordance FERPA (Family Educational Rights Privacy Act) regulations. Assist College's call center peak periods. Train new employees SARS scheduling management system. JENNIFER BODEK 2 Budgetary Support Provide support management Student Success Center Operating Budget. Maintain budget Title III PECO Minority Male Mentoring Program grant funds well smaller grant funds within Student Affairs. Process requisitions purchase orders Student Affairs budget lines. Maintain accurate accounting records federal grants. Streamline College's Foundation book loan process students, resulting efficiency. Technology Support SARS Administrator Super User (scheduling management system) Student Affairs; act software systems contact inside college point contact benchmarking information. Provide support Student Affairs staff projects requiring use basic office software. 01/1999 01/2004 ADMINISTRATIVE ASSISTANT Company Name － City State Assisted daily functions small family-owned sign shop. Learned use CASmate CASwin software perform basic sign design. Assisted converting customer information paper files business software. Maintained office sign production supplies. Performed multiple facets customer service, point inquiry billing. Researched vendors ensure getting lowest possible costs maintain competitive pricing. 01/1998 01/1999 ADMINISTRATIVE ASSISTANT Company Name － City State Performed front desk receptionist operations, including answering phones scheduling appointments. Organized small office filing system better match newer insurance reimbursement procedures. Submitted insurance reimbursement forms office well patients. Provided customers reminder calls routine check scheduling. Kept office waiting area tidy welcoming reduce patient tension waiting. Education Training Spring 2013 Bachelor Science Business Administration Albright College － City State Business Administration January 2016 Master Science Fall 2006 Associate Liberal Studies Montgomery County Community College － City State mc3.edu, 610-819-2070 Rodney Altemose, EdD, Executive Director, Bucks County Community College, Rodney.Altemose@bucks.edu, 215-258-7700 Ext. 7750 Andrea M. Porter, M.L.A., Registrar, School Design, University Pennsylvania, anporter@design.upenn.edu, 215-898-6210 Montgomery County Community College Completed CQI Training; participated Technology Block Party. Appointed committees related College Hall Renovations Student Affairs, Institutional Effectiveness Enrollment Management's One Stop Shop, Auxiliary Services Department, Student Affairs Spirit multiple Hiring Committees. WRITTEN REFERENCES AVAILABLE UPON REQUEST Steady Moono, EdD, Vice President West Campus Skills academic, accounting, Administrative Support, Streamline, balance, basic, benchmarking, billing, book, Budget, call center, competitive, Customer Service, filing, forms, funds, grants, Hiring, imaging, insurance, layout design, Director, meetings, Mentoring, Access, Microsoft Office Suite, office, Microsoft Project, Publisher, payroll, peak, pricing, receptionist, scheduling, Siemens, Supervision, answering phones, Visio, WRITTEN