ADMINISTRATIVE ASSISTANT Experience ADMINISTRATIVE ASSISTANT 06/2019 Current Company Name – City State Performed general office duties, including answering multi-line phones, routing telephone calls messages appropriate staff greeting visitors Reviewed corrected claim errors facilitate smooth processing Identify issues took appropriate action deliver speedy resolution Post payments accounts maintained records Verify client information analyzing existing evidence file Assure timely verification insurance benefits prior patient procedures appointments Maintain strong knowledge basic medical terminology better understand services procedures Fostered relationships customers expand customer base enhance loyalty retention Collaborated carriers resolve discrepancies insurance payments Documented tracked customer account details Handled billing related activities focused medical specialties Examined claims, records procedures grant approval coverage HOME HEALTHCARE AIDE 12/2016 Current Company Name – City State Dressed, groomed fed patients limited physical abilities efficiently handle basic needs Developed strong trusting rapport patient facilitate best possible care assistance Ran errands clients transported appointments maintain wellness support daily living needs Organized administered medications clear schedules help alleviate symptoms optimize quality life Completed data entries charts log books document client progress Mopped floors, vacuumed, washed dishes performed array household chores assist clients OFFICE ASSISTANT 09/2017 09/2019 Company Name – City State Greeted persons entering establishment, determined nature purpose visit, directed escorted specific destinations Dispersed incoming mail correct recipients throughout office Organized files, developed spreadsheets, faxed reports scanned documents Scheduled appointments behalf staff members keep office operations smooth efficient Tracked office stock maintained inventory neat organized fashion Managed building access supplied key cards employees visitors Filed retrieved records support business needs boost team productivity UNIT CLERK 06/2018 11/2018 Company Name – City State Cleaned sterilized instruments disposed contaminated supplies Processed monthly reports department performance Scheduled confirmed patient appointments patients healthcare professionals Answered patient questions fielded complaints Coordinated patients healthcare professionals meet patient needs Coordinated supply replenishment meet expected unit demands Administered physical digital filing systems, keeping records well-organized easily retrievable team members Organized ordered medical tests, including sample collection patient transportation Supported clerical needs 10 nurses including taking messages, scanning documents routing business correspondence DAYCARE TEACHING ASSISTANT 03/2016 08/2016 Company Name – City State Escorted children outings trips local parks zoos Disciplined children recommended measures correct behavior Communicated children's parents guardians daily activities, behaviors, problems Provided students personalized educational, behavioral emotional support Cleaned organized classrooms, materials, supplies maximum efficiency Observed children recorded activities, maintained daily records created safe environments activities, meals naps Distributed classroom materials supplies pencils, paper art materials Kept 10 students safe classroom outside environments. Work History ADMINISTRATIVE ASSISTANT 06/2019 Current Company Name – City State Perform general office duties, including answering multi-line phones, routing telephone calls messages appropriate staff greeting visitors Review corrected claim errors facilitate smooth processing Identify issues took appropriate action deliver speedy resolution Post payments accounts maintained records Verify client information analyzing existing evidence file Assure timely verification insurance benefits prior patient procedures appointments Perform various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning bookkeeping Accurately input patient insurance information company's computer system using Maintain strong knowledge basic medical terminology better understand services procedures. HOMEWATCH CAREGIVERS 12/2016 Current Company Name – City State Provide patients help moving beds, baths, wheel-chairs, automobiles dressing grooming Care patients changing bed linens, washing ironing laundry, cleaning, assisting personal care Plan, purchase, prepare, serve meals patients family members, according prescribed diets Accompany clients doctors' offices Massage patients apply preparations treatments, liniments, alcohol rubs, heat-lamp stimulation Ensure clients' well-being, safety, comfort adherence physicians' orders Supervise frequent activities medication personal hygiene ensure safety Complete data entries charts log books document clients' progress accuracy Dress, groom feed patients limited physical abilities efficiently handle basic needs. OFFICE ASSISTANT 09/2017 09/2019 Company Name – City State Greeted persons entering establishment, determined nature purpose visit, directed escorted specific destinations Filed maintained records Collected, sorted, distributed, prepared mail, messages, courier deliveries Provided information establishment, location departments offices, employees within organization, services provided Performed duties, taking care plants straightening magazines maintain lobby reception area Scheduled appointments maintained updated appointment calendars Copied, sent faxes, handled incoming outgoing correspondence Answered quickly redirected calls. MICHIGAN MEDICINE 06/2018 11/2018 Company Name – City State Cleaned sterilized instruments disposed contaminated supplies Processed monthly reports department performance Scheduled confirmed patient appointments patients healthcare professionals Answered patient questions fielded complaints Coordinated patients healthcare professionals meet patient needs Monitored infection control procedures ensure facility-wide health safety Maintained patient charts confidential files Coordinated supply replenishment meet expected unit demands. DAYCARE TEACHING ASSISTANT 03/2016 08/2016 Company Name – City State Escorted children outings trips local parks zoos Disciplined children recommended measures correct behavior Communicated children's parents guardians daily activities, behaviors, problems Provided students personalized educational, behavioral emotional support Cleaned organized classrooms, materials, supplies maximum efficiency Observed children recorded activities, maintained daily records created safe environments activities, meals naps Distributed classroom materials supplies pencils, paper art materials Kept 10 students safe classroom outside environments. Education Bachelor Science Health Administration Expected 2020 EASTERN MICHIGAN UNIVERSITY City High School Diploma 2016 MIFFLIN HIGH SCHOOL City High School Diploma 2016 FORT HAYES CAREER CENTER City Summary Committed motivated Administrative Assistant exceptional customer service decision making skills. Strong work ethic, professional attitude great initiative. Passionate business success talented supporting company staff, office personnel customer needs. Certifications First Aid CPR Highlights Records management systems Excel spreadsheets Meeting planning Database entry Appointment scheduling Senior leadership support Insurance processing Skills Administrative functions, Administrative Support, art, automobiles, basic, changing bed linens, benefits, bookkeeping, charts, CPR, client, clients, Data Entry, emotional support, faxes, filing, First Aid, general office duties, infection control, insurance, lamp, laundry, sorting mail, materials, serve meals, medical terminology, Administering medication, mail, office, Office administration, Provide patients help, progress, reception, routing, safety, scheduling, Sorting, Spreadsheet, telephone, phones, Time management, Travel Arrangements