CONSULTANT Executive Profile Visionary genetically upbeat executive experience managing multiple projects levels including budgeting administration. Focused employee participation well stakeholder. Skill Highlights Process Improvements Financial Analysis Human Resources Public Relations Compliance Accountability Writing manuals Core Accomplishments Managing businesses: two restaurants 50 employees, 5 managers 1.8M sales. Managing transition: dry stack marina operations $20M renovation Managing crisis: death business premise ensuing OSHA investigation resulted liability attributed owner processes documentation workers premise I initiated Managing marketing campaigns: conceived multiple PR campaigns resulted local national media coverage Professional Experience Consultant January 2005 Current Company Name － City State Helping business owners managers improve profits employee experience using "Lean" principals DiSC Personality Assessment. Built business referrals existing clients: primarily business owners first ownership venture. Helped clients manage time, money relationships improve profits shareholder's experiences. Helped transform people's working lives. Skills Used diplomacy, consensus building, research, patience, humility, sales, morale building, public relations. Achievements Improved foot traffic 59%, reduced spending 1.5%, reduced accounts receivable 29%, reduced employee frustration lowered unnecessary employee turnover. President General Manager January 1992 January 2005 Company Name － City State Casual dining restaurant concept 2 locations, 50 employees, 1.8M annual sales. Conceived, built operated restaurant business. Used principles incorporated Toyota (Lean Manufacturing) Coke-a-Cola (DiSC Personality Assessment) improve profits, operations customer experience. Built strategic marketing partnerships Sprint, Mini USA Radiant Systems. Marketed business 'Community Service Marketing' 32 local schools charities annually. Skills: financial management, process development, customer loyalty, strategic partnership development, employee recognition program development, boarding program creation. Accomplishments: Public Relations projects featured Wall Street Journal, Boston Globe AJC Improved profits reduced employee turnover using "Lean" principles DiSC Personality Assessment. Sold business 2005. Business Development Manager January 1991 January 1992 Company Name － City State Sold bank services local merchants businesses Addressed market verticals repackaging existing banking products appeal specific industry concerns. Skills Customer Service Prospecting Sales Relationship maintenance, building Marketing Sales training Accomplishments Won 'Accurate' Sales Contest 1992 Best sales new product southern Manhattan. Sales Representative January 1989 January 1992 Company Name － City Outside Sales Representative: managed existing business growing territory selling medical X-ray film new hospitals, doctor's offices X-ray film dealers dealers. Skills Customer Service relationship building entertaining clients selling. Accomplishments Increased territory sales 600% first year. Won company wide advertising idea contest writing print advertisement company later published trade magazine. Education Certificate Six Sigma: Green Belt 2006 Villanova University － City State USA Bachelor Arts (BA) History 1987 Iona College － City State Certifications Serve Save Certified GA Insurance License:Health/Life, P&C DiSC Personality Assessment (Distributor) QuickBooks Pro Adviser High Ropes Course Instructor Leadership Roles XLT Atlanta- (http://www.xltatlanta.com) Producer, Volunteer Coordinator (30 Volunteers) Catholic Charities Atlanta Leadership Class 2013-14- Participant fund raiser Camp Twin Lakes- fund raiser, event coordinator, high ropes course volunteer Sandy Springs Festival- Road Race chairman Leadership Sandy Springs- graduate board member Chef Skins Game (fundraiser Boys Girls' Clubs) board member. All Saints Catholic Church-Usher, lector, teacher mentor Youth Ministers "Sandwich Program Homeless (for secondary schools)- Creator presenter "How Get Keep Job" one hour program high school students creator presenter Skills Applying "Lean" Principles various businesses Writing manuals, job descriptions, press releases, company news letters Presenting, public speaking Grass Roots Marketing Event Project Management Turning chaos order Using resources hand spending Social Media marketing Real Time Marketing