SALES ASSOCIATE Summary Reliable friendly worker quickly learns masters new concepts skills. Passionate helping customers creating satisfying shopping experience. Highly energetic, outgoing detail-oriented. Handles multiple responsibilities simultaneously providing exceptional customer service. High-achieving Sales Associate offering extensive background customer service, sales, client relations merchandising. Self-directed self-motivated team player also works well independently. Highlights Cash handling accuracy Organized Time management Detail-oriented Excellent multi-tasker Strong communication skills Proficient MS Office Flexible schedule Accomplishments 2014-15 ASU Scholastic Award 2010-2014 Westview High School Honor Roll Proficient Microsoft Office (Word, Excel, PowerPoint), Valid Driver's License, Food Handler's Card Experience Company Name June 2015 Current Sales Associate City State • Ensure great customer service assisting location, availability selection merchandise • Maintain store selling floor, fitting rooms, visual displays, presentation conditions • Assist daily store recovery, before, store opening hours • Promote current sales promotions customers, including pricing merchandise • Adhere company policies, procedures, loss prevention practices • Complete sales transactions maintain proper accountability registers • Process merchandise returns exchanges courteously company guidelines • Support management, leads sales team times Company Name December 2014 February 2015 Sandwich Artist City State Provided friendly customer service multiple tasks busy fast-paced environment Prepared prep sandwiches Daily cleaning Exhibits cheerful helpful manner greeting guests preparing orders. Demonstrates complete understanding menu items explains guests accurately. Uses Point Sale system/cash register record order compute amount bill. Collects payment guests makes change. Performs Cash-In Procedure- accounting forms money, bread, etc., shift. Prepares food neatly, according formula, timely manner. Checks products sandwich unit area restocks items ensure sufficient supply throughout shift. Understands adheres proper food handling, safety sanitation standards food preparation, service clean up. Cleans maintains areas restaurant promote clean image. Understands adheres 3-step method cleaning. Understands adheres quality standards, formulas procedures outlined SUBWAY� Operations Manual. Maintains professional appearance grooming standards outlined SUBWAY� Operations Manual. Performs light paperwork duties assigned. Completes University SUBWAY�courses directed Company Name October 2013 September 2014 Cashier/Sales Associate City State Folded, straightened, sorted clothes Juniors department Rung customers bagged purchases Smiles Says Hi!” Greets customers Associates encountered smile encourages others smile say hi. Assists customers friendly, courteous manner. Adheres “Yes We Can” policy efficiently resolves customer's questions requests. Supports fellow Associates Yes We Can actions behaviors. Promptly responds call box/phone pages.Consistently uses 5 step GREAT program interacting customers: Greets Customer, Requests Credit, Explains Email, Asks complete Survey Thanks Customer. Solicits, opens activates Kohl's Charge applications accordance Company standards. Solicits e-mail addresses customers. Responds appropriately POS backup calls Service Desk calls. Assists POS Customer Service needed complies Company's “2 in-a-line” standard. Properly holds merchandise customers needed, including returning merchandise picked sales floor. Processes rainchecks within Company standards. Company Name October 2012 September 2014 Sandwich Artist City State Provided friendly customer service multiple tasks busy fast-paced environment Prepared prep sandwiches Daily cleaning Exhibits cheerful helpful manner greeting guests preparing orders. Demonstrates complete understanding menu items explains guests accurately. Uses Point Sale system/cash register record order compute amount bill. Collects payment guests makes change. Performs Cash-In Procedure- accounting forms money, bread, etc., shift. Prepares food neatly, according formula, timely manner. Checks products sandwich unit area restocks items ensure sufficient supply throughout shift. Understands adheres proper food handling, safety sanitation standards food preparation, service clean up. Cleans maintains areas restaurant promote clean image. Understands adheres 3-step method cleaning. Understands adheres quality standards, formulas procedures outlined SUBWAY� Operations Manual. Maintains professional appearance grooming standards outlined SUBWAY� Operations Manual. Performs light paperwork duties assigned. Completes University SUBWAY�courses directed Education Arizona State University 2018 Bachelor Arts African American Studies City State United States 08/14-present Arizona State University Skills Customer Service, Retail Sales Associate, Cashier,MS Excel,Office, Powerpoint, Word