IT CONSULTANT Professional Profile Accomplished Senior IT Engineer demonstrated ability analyze business requirements create effective technical solutions applicable diverse industries. Serves strategic partner senior management, identifying business requirements, aligning IT assets company goals making key strategic contributions. An experienced Network Engineer excellent troubleshooting skills. Highlights Over 15 year experience Design, installation management data voice network. Expertise includes: Design, build maintain Microsoft Windows Servers including Domain controllers, Exchange, SQL Database Web servers, Novell servers Linux servers; setup configure virtual servers using VMWARE/ESXi Hyper-V. Academic background includes Bachelor's degree Electrical Engineering Master Information Systems. Areas Expertise Extensive knowledge computer hardware software, networking appliance switches, routers firewalls using Cisco, Meraki, Sonicwall, HP, Dell Juniper Design, Install, configure, troubleshoot, maintain routed LAN, routed WAN, Switched Network, Wireless Network, VPN remote access thru Citrix Terminal services. Design maintain Microsoft Servers, including Windows NT Server, Windows 2000, Windows 2003 Server, Windows 2008 Server, Windows 2012 Server, Active Directory, WEB Server, Exchange 2000, 2003, 2007, 2010, 2013, Office 365 SQL 2000, 2005, 2008, 2012, 2014 server. Design maintain Novell Network, including Netware 3.0 6.5, Border Manager GroupWise server. Design deploy backup systems, including BackupExec, Veeam, Acronis online backup services Datto Barracuda Extensive knowledge computer applications Spreadsheets, Accounting E-mails (Exchange GroupWise), Office 365, Medical Programs (Practice Management, EHR/EMR, Medical Billing Coding). Advanced knowledge MS-Office 2003, 2007, 2010, 2013 including Visio. Expert endpoint protection Anti-Virus/Anti-Malware Advanced knowledge regulatory compliance obligations associated HIM Operations including coding. Experience IT Consultant November 2011 Current Company Name － City State Provides hardware software specifications users based application business needs anticipated growth, installs new servers, routers, firewall maintains entire infrastructure. Recommends changes improve systems network configurations, determine hardware software requirements related proposed changes. Performs troubleshooting complex hardware, software network problems. Defines procedures monitoring evaluates, diagnoses, establishes work plan resolve system issues. Manages multiple projects work project leader project team member help complete jobs time. Researches, evaluates recommends new efficient software hardware products. Maintains administers computing environments including computer hardware, systems software, applications software, configurations. Manages major upgrades systems and/or relocation offices facilities including assessment requirements implementation testing solutions. Manages data backup, availability, recommends data recovery solutions. IT Consultant/Analysts/Network Engineer November 2009 October 2011 Company Name Install manage Local Area Network, Servers, firewalls, routers, switches, VPN connection, Remote access security components. Perform daily administration functions add/change users, check backups, virus detection, signature updates, intrusion prevention, monitoring, performance tuning. Deploy, maintain, upgrade update VMWare, Microsoft Hyper-V servers. Maintain update company's websites, Server's firmware, patches service packs Manage backup, image servers workstations disaster recovery architecture. Modify user accounts, password, content filtering, rights securities. Maintain SQL databases, create, modify optimize necessary increase productivity. Organize optimize network directory file layout ease use management. Serves technical resource HIMS function centers throughout region needed. Performs duties accepts responsibility assigned. Provided annual savings implementation automated data system utilizing latest technologies Responsible HIM operations involving continuous evaluation re-engineering applicable processes organizational design based current new client needs. Ensures efficient day-to-day operations HIMS departments within cluster. Establish procedures practices within organizational policies service standards ensure prompt resolution internal customer member concerns. Participates Research, development implementation HIMS policies procedures, operations automated systems providing medical information client staff providers. Ensure company fully compliant, following proper HIPAA policy, rules, regulations, guidelines standards. · Forecasts hospital's future technical information needs various property improvement projects. Develops adheres annual operating capital budgets. IT Consultant/Network Administrator December 1994 September 2009 Company Name Served Project Manager GNC Operations Center several central offices build projects Los Angeles Counties. Acted consultant senior executives GNC accommodate Y2K network deployment.Responsible effective establishment strategic relationships fueled adjacent market growth. Successfully established relationships key customers included Verizon Wireless others. Managed functions provided field engineering, logistics support system assessment worldwide. Marketed support products resulted increased revenue positioning organization growth. Effectively led delivery support programs increasing sales by17% building strong customer relationships.Largest growth offshore. Designs, plans implements Microsoft Novell Networks. Setup configures Microsoft, Novell Linux, Citrix, Terminal, WEB Blackberry Servers Setup, configure, administer maintain CISCO, Juniper, Sonicwall manufacturer switches, routers Firewalls. Implements new technology network strategies Managed overall optimum performance WAN/LAN security infrastructure Performs automation projects. Managed Healthcare clients, installing maintaining medical application programs. Computer SERVICE Engineer January 1991 November 1994 Company Name － City State Designs implements Local Area Network Systems (i.e. prepares servers, load application programs, configure switches, routers firewalls). Setup maintain multiple mixed domain networks Troubleshoots network problems, LAN WAN Handles servers networking Technical Support. Researches escalated problems provide solutions necessary. Setup configures Backup disaster recovery Evaluates new systems checks product quality. Provides training new employees. Education Master Science Master Information Systems Master Information Systems Bachelor Science Electrical Engineering Electrical Engineering Cisco Certified Network Associate (CCNA) Microsoft Certified professional (MCP) Certified Novell Engineer (CNE) Netware 6 Certified Professional Coder (CPC) Certified Professional Coder-Hospital (CPC-H) Technical Skills Accounting, Active Directory, Anti-Virus, automation, Backup, budgets, CCNA, Cisco Certified Network Associate, Certified Novell Engineer, CNE, CISCO, Citrix, computer hardware, Computer networking, computer applications, consultant, consulting, client management, content, client, clients, databases, Database, delivery, Dell, disaster recovery, Firewalls, GroupWise, HP, image, Local Area Network, LAN, layout, Linux, logistics, market, Medical Billing, access, Microsoft Certified professional, MCP, Exchange, Office, MS-Office, SQL 2000, Microsoft Windows, Windows, Windows 2000, 2000, Windows NT Server, Netware 6, network engineering, Network, networking, networks, Novell, Netware 3.0, Novell Networks, Novell Network, Novell servers, organizational design, organizational, policies, positioning, processes, Coding, quality, reengineering, Research, routers, sales, securities, Servers, Spreadsheets, SQL, strategic, switches, Technical Support, telecommunications, troubleshoot, upgrade, VPN, Visio, Web servers, WEB Server, websites, WAN, Y2K