MANAGER- ADMINISTRATION FACILITIES Executive Summary A motivated administrative professional seeking position challenging environment. Over 8 years experience successfully providing administrative secretarial support operational department. Proficient range computer applications. Well-developed communication customer service skills. Proven ability efficiently plan manage multiple assignments meet tight deadlines. A proactive problem-solver gets job done." Core Qualifications Compensation/benefits administration Change management Inventory control Staff development Operations management Policy/program development Skilled negotiator Supervision training Computer-savvy Travel administration Schedule management Self-starter Deadline-oriented Spreadsheet development Professional Experience Manager- Administration Facilities January 2007 January 2011 Company Name － City Responsible managing travels transport related official activities maintaining healthy work environment discipline handling various company vehicles. Coordinate air travel hotel bookings arrangements conference hall bookings also travel arrangement visa official purpose per requirement accountable boarding lodging Management Heads guests Liaise vendors purchase orders, Vendor Reconciliation, invoices agreements, ensuring timely payments. SAP knowledge efficient inventory management vendor management. Liaise various authorities departments smooth commercial operations shipment good/material outlets. Maintain update premise lease agreement liaison various Government agencies like Electricity Office, Municipal office, Telecom office etc. Handle oversee Allocation Workplace, Telecommunication, IT infrastructure regular necessities employees facility Responsible maintaining hygienic surroundings efficiently managing various branch operations activities. Coordinate Housekeeping Security management services activities departments assuring staff follows established safety regulations use equipment supplies times. Maintain control uniform needs departmental staff. Requisite supplies equipment maintains adequate inventory levels provide clean, safe comfortable environment Up keep maintenance equipments machines, scheduling cleaning shift wise, maintaining visual appearance aesthetic décor premises, problem resolution, job safety practices etc Ensure staff properly trained tools equipment needed effectively carry respective job duties. Complete Event management meetings conferences internal event Organization, Accountable utilities maintenance office furniture including procurement office furniture equipments, various outsourced services like Security Services, Printers, Stationery Suppliers, Electrician, Water Suppliers Travel Agents etc. Assistant Manager January 2006 January 2007 Company Name － City Independently handled overall functional management Food Beverage outlet implemented strict measures customer care procedures optimize guest satisfaction retention. Ensured specific control maintenance best practices service hygiene liaising chef Menu planning, Menu selection- seasonal festivals based customer reviews. Responsible service satisfaction variety guests diverse backgrounds successful maintenance international standards utmost commitment work. Handled guest relationship, planning executing operations ensure quality service, managing guest requests, complaints feedbacks displaying cordial attitude towards referral repeat business enhance profitability; achieved high guest satisfaction indices score. Maintained detailed administrative procedural processes improve accuracy efficiency.Successfully established effective systems record retention creating database daily correspondence tracking. Training Administration Manager January 2004 January 2006 Company Name － City Analyzed department's training needs developed new training programs based analysis.Designed training modules implemented strategic business practices organizational behavior training concepts Designed developed training development programs based organization's individual's needs. Considered costs planned programs kept within budgets. Worked team produce programs satisfactory relevant parties organization, line managers, accountants senior managers board level. Devised individual learning plans. Produced training materials in-house courses. Assisted managing delivery training development programs. Ensured statutory training requirements met. Evaluated training development programs. Helped line managers trainers solve specific training problems, one-to-one basis groups. Develop use alternative learning methods practice coaching, e learning, clinical supervisor, shadowing support workforce development benchmark Independently handled overall functional management Food Beverage outlet implemented strict measures customer care procedures optimize guest satisfaction retention. Ensured specific control maintenance best practices service hygiene liaising chef Menu planning, Menu selection- seasonal festivals based customer reviews Responsible service satisfaction variety guests diverse backgrounds successful maintenance international standards utmost commitment work. Handled guest relationship, planning executing operations ensure quality service, managing guest requests, complaints feedbacks displaying cordial attitude towards referral repeat business enhance profitability; achieved high guest satisfaction indices score. Handling housekeeping, general maintenance formulating administrative policies. Arranging requirements transport facility, guest house, etc. handling out-sourced staff, suppliers, budget, equipment materials inventory control. Designing Annual Budget contains entire expenses General Admin, Infrastructure, repairs maintenance financial year. Monitored training costs maintain training budget. Created testing evaluation procedures.Effectively trained instructors supervisors techniques managing employees.Maintained corporate responsibility staying up-to-date laws affect human resource training programs. Designed electronic file systems maintained electronic paper files.Managed receptionist area, including greeting visitors responding telephone in-person requests information. Education BBM Business Managment 2000 MYSORE UNIVERSITY INDIA － City State India E commerce Skills Proven written oral communication skills • Proficient managing business correspondence • Ability organize personal work priorities • Knowledge filing updating records • Ability make travel accommodation arrangements • Light bookkeeping knowledge • General office procedural knowhow • Ability work independently part team • Ability type least 35 WPM • Excellent organizational skills • Expert handling office equipment • Internet savvy expertise Microsoft Office • Excellent customer service orientation • Ability research analyze data effectively • Exceptional attention detail interpersonal skills • Strong ability use standard business software applications • Demonstrated ability remain self motivated times • Able manage stress • Flexible working hours