DIGITAL ADVERTISING OPERATIONS INTERN Skills Customer support, multitasking, general computer repair skills Skills Other Organization Involvement Adobe Creative Suites, Photoshop, InDesign, Microsoft office, Google Docs Proficient social media (Facebook, Twitter, Tumblr, Instagram, etc.) Extensive Art History knowledge Studio Art Fluent ASL (American Sign Language) Experience City State Digital Advertising Operations Intern 05/2016 08/2016 Assisted Digital Advertising Operations Manager daily tasks including pulling metrics (open, sent click rates, total impressions, etc.), launching ads, coordinating finished ads clients, creating scheduling newsletters promotional travel food emails, posting blogs, adjusting copy, making corrections needed site content, including directories; also, completed outline video series D Magazine interns Skills/Knowledge Acquired: Double Click Publishers, Google Analytics, WordPress, Live Intent, Hubspot. Company Name City State 08/2014 01/2014 Assisted students computer needs, desktops laptops (basic support repairs), checked students out, monitored students ensure safety rule compliance, restocked printing supplies, performed basic printer repairs needed, ensured clean organized facilities. Company Name City State 10/2012 12/2015 Supported served customers tasting room, handled purchase transactions receiving cash credit card payments, organized wine inventory related merchandise, updated wine club members upcoming events, restrictions changes memberships, prepared restocked tasting room ensure quality service, opened closed facilities including indoor tasting room, outdoor pavilion grounds, cash register set end day balancing Skills Acquired: Customer relationship management confidence dealing people, money management, multitasking, organization, inventory management basic computer skills. Company Name City State Supervisor Key holder 10/2010 Current Supervise day day activities two largescale college bookstores provides service University Texas Dallas community area community colleges. Manage textbook rentals, purchases buybacks, coordinate book orders wholesalers publishers, handle escalated issues third party sellers, coordinate scholarship eligibility schools ordering payment (academic disability), perform collection calls leased books report uncollected funds collection agencies, assist spirit wear selection ordering, designing marketing campaigns inventory, responsible opening closing stores Skills acquired: People management supervisory skills, customer service, communication, time management, collections, vendor management relationships, inventory management. Education Training Bachelor Science Journalism Mass Communication Advertising Art Design December 2015 Texas State University Journalism Mass Communication Advertising Art Design General Advertising course work including: Advertising Media Sales, AD Copy Layout 1 2, Media Planning, Visual Communication, Writing Mass Media, Media Law Ethics, Advertising Campaigns, Advertising Media Sales; Art History Studio Art including Digital Studio, Painting, 2-D Art, Drawing Interests Participated One Club Advertising Boot Camp GSD&M May 2015 (mentor program); built mock creative campaign Popeye's Chicken *Student Association Campus Activities member *Texas State Ad Club Member networking program *Participated Competitive Soccer 10 years Skills academic, Adobe, Photoshop, ads, Advertising, AD Copy, American Sign Language, Art, basic, book, cash register, closing, computer repair, basic computer skills, content, credit, Customer relationship management, clients, customer service, Customer support, designing, desktops, funds, Google Analytics, Drawing, InDesign, inventory management, inventory, laptops, Layout 1, Law, People management, marketing, Media Planning, money, Microsoft office, multitasking, newsletters, Painting, printer, quality, receiving, repairs, safety, Sales, scheduling, supervisory skills, time management, vendor management, video Additional Information Participated One Club Advertising Boot Camp GSD&M May 2015 (mentor program); built mock creative campaign Popeye's Chicken *Student Association Campus Activities member *Texas State Ad Club Member networking program *Participated Competitive Soccer 10 years