TERRITORY HR MANAGER Executive Profile Territory Human Resource Manager offering outstanding presentation, communication cross-cultural team management skills. High-energy, results-oriented leader ensures fair, diverse, engaged workforce. Skill Highlights Human Resources Leadership Employee Relations Certified Strategic Workforce Planner Employee Development Performance Analysis, Coaching, Counseling Leadership/communication skills Advising navigating crucial conversations Employee Engagement Wage Analysis Legal Compliance Core Accomplishments Successfully leads Human Resource/Employee Relations functions 14 state Territory, 250 stores, 25,000 Non-Exempt Employees (peak), 750 Exempt Employees. Improved Employee engagement Territory 77% 2013 85% 2016. Significantly reduced risk, liability, loss company business partnerships providing internal solutions Employee relations issues. Lead industry lowest EEOC charges along lowest Territory company. Effectively trained developed leaders levels effectively navigate difficult Employee Relations Issues. Leads company highest training compliance. Professional Experience Territory HR Manager Oct 2010 Current Company Name － City State Serves advisor managers issues related discipline. Assists analyzing barriers performance devises strategy meet challenges regarding performance expectations. Counsels staff management consistently efficiently apply policies people-based issues compliance state/federal law. Plans, organizes controls human capital activities territory participates development workforce plans, succession plans, talent management, strategic direction. Advocates direct communication employees executives. Mitigates risk addressing associate concerns internally. Acts liason departments/divisions, levels line staff management, HR, legal councel outside service providers. Oversees talent recruiting ensuring adherence Company policies/procedures state federal guidelines, laws, regulations. Monitors HR programs provides training/coaching throughout process support divisions. Implements HR programs support meet business objectives. Identifies trends recommends actions improve work environments based business group workforce information. Works Corporate counsel coordinating company's legal responses related formal charges including limited FMLA, ADA, FLSA, DEH, OSHA, DOL, CFRA, CAPDL, DFEH, EEOC, mediation. Navigates Associate relations builds partnerships effective communication. Partners Territory, Regional District Leaders develop implement strategies support business people initiatives. Directs guides Managers Associates issues related morale, fair treatment, diversity, company policies procedures State Federal Employment Law. Develops implements strategies improving associate engagement, commitment retention. Identifies trends recommends training programs. Serves subject matter expert. ​ Monitors HR programs provides training/coaching throughout process support divisions. Manages projects concept deliverables. Manages direct reports, systems projects achieve unit goals accordance Company policies practices. Provides leadership exhibiting influence expertise, thus affecting results operating area. Creates effective work environment developing common vision, setting clear objectives, teamwork, recognizing outstanding performance maintaining open communication. Develops staff coaching, providing performance feedback, providing effective performance assessments. Strong verbal written communication skills include presentation facilitation. Develop improve processes ensure consistency, timeliness fiscal responsibility. Proficient Microsoft Office, Power Point, Excel Word Store Manager Mar 2000 Oct 2010 Company Name － City State Manage team 4 Executives, 4 Assistants, 20 Supervisors, 120 department Associates. Volume: $24 million. Create effective work environment developing common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance maintaining open communications. Develop staff coaching, providing performance feedback, providing effective performance assessments establishing performance development plans. Lead overall Store Operations; interprets, directs leads store merchandising presentation directives ensure standards met. Responsible staffing, scheduling, maintaining Employee availability ensure schedules match workload. Manage interview hiring process maintain proper staffing levels. Manage store payroll projections, productivity, controllable expenses relation sales trends. Manage direct reports, employees, systems projects achieve unit goals accordance Company policies practices. Provide leadership exhibiting influence expertise, thus affecting results operating area. Communicate operational sales strategy Employees. Leads/directs Employees standard Customer satisfaction issue resolution. Develop high performing Employees Team. Maintain Employee files documentation accordance Company policy legal requirements. Coach counsel Employees necessary manage delivery hourly training programs. Lead Loss Prevention initiatives inventory control programs. Ensure Store pricing guidelines maintained accordance Company legal guidelines. District Business Planning Manager Progressive positions leading Multi Unit level Apr 1989 Oct 1999 Company Name － City State Manage aspects inventory control 2 Divisions 16 Stores 3 states. Volume: $110 million Develop merchandise assortment plans meet market market needs maximize sales gross margins. Interpret analyze data/trends direct Store Management team meetings, conference calls, plan-o-grams, floor layouts, direct training. Coordinate divisional training 45 first level managers, 25 Supervisors 500 Sales Associates. Plan supervise merchandising, selling sales promotions activities Women's division. Advise Store Management personnel functions, merchandising, loss prevention customer service; communicate ensure compliance company policies, procedures programs. Set measurable goals objectives First Level Management; review evaluate performance achieving objectives. Organize conduct team meetings provide leadership direction motivate management sales staff. Open new stores; hire staff oversee initial set-up. Education Bachelor Science Business Management 1995 Metropolitan State College Denver － City State USA Strategic Work Force Planning 2016 Human Capital Institute － City State Certified Strategic Work Force Planner Influencing Without Direct Authority 2016 University Wisconsin － City State