OPERATIONS MANAGER Skills Human Resources (4 years), Microsoft Office (6 years), Community Outreach (3 years), Community Relations (1 year), Sales (7 years), Strategic Planning (2 years) Experience 07/2016 12/2016 Operations Manager Company Name － City State Established operational objectives work plans delegated assignments employees, developed new process employee evaluation resulted marked performance improvements, supported Chief Operating Officer daily operational functions. 08/2016 Current Operations Manager Company Name － City State Identified prospective customers using lead generating methods performing average 60 cold calls per day. Recognized top sales generator, increasing sales level 70% 2016 Consistently met exceeded department expectations productivity accuracy levels. Maintained sales record 20% 6 months row. 06/2015 12/2015 Administrator Company Name － City State Directed marketing initiatives, forecasted needs adjusted future plans, created professional business presentations, maintained detailed administrative procedural processes improve accuracy efficiency, filed insurance, coordinated meetings department managers served main liaison between. Education Training 2016 Bachelor Science Sports Management George Mason University － City State Sports Management Interests John Wall- Coach Camp June 2016 I coached along side pro camps John Wall summer weekend camp. There 27 coaches attended coached camp. I youngest coach 10 years coach camp Skills administrative, bank reconciliations, business presentations, cash flow, Community Relations, Human Resources, insurance, leadership skills, marketing, meetings, Microsoft Office, PR, processes, product development, quality, Sales, Strategic Planning Additional Information Goal-oriented energetic I talented motivating co-workers well myself. I educational professional background sports management sports communication. Willing relocate to: Richmond, VA Henrico Glen Allen, VA Authorized work US employer AWARDS John Wall- Coach Camp June 2016 I coached along side pro camps John Wall summer weekend camp. There 27 coaches attended coached camp. I youngest coach 10 years coach camp