I love this sweater! i was nervous after reading the reviews, but ordered it anyway and i'm so glad i did. i got it in grey- the tie back/v-back feature is my favorite part-- flirty and feminine, unique but also subtle. i don't think the material is scratchy. it may not be as soft as some of my other retailer shirts, but i wouldn't call it scratchy. it was perfectly comfortable to me. i will say that it's a little short though. i vary between a m and l, depending on the shirt (5'9, long torso, 36c