Growing up, Sylvia did not take part in school performances. At the age of 18, Sylvia left home in what was a rebellious phase. She began visiting clubs and drinking alcohol. She now has a better relationship with her family. Ratonel says that she is "a good girl who likes bad boys". With her family's support, Sylvia auditioned for "Singapore Idol" in 2009 even though she did not have any professional vocal training.