If a person is unable to write, fax, or type a complaint because of a disability, the Department of Justice will make reasonable accommodations to help. The person can call the Department of Justice's ADA Information Line. The Information Line is answered by ADA Specialists. A person with a disability can explain their complaint, and the Specialist will write it down for them. If the person is deaf and uses American Sign Language, a Specialist can take their complaint by videophone (so they can see each other and sign back and forth to each other).