A Social Worker in health care is known as a Medical Social Worker. The Medical Social Worker (Med.SW) is part of the multidisciplinary healthcare team, providing interventions to support patients and their families, groups during recovery from and/or adjustment to illnesses. The role of a hospital social worker is to "restore balance in an individual’s personal, family and social life, in order to help that person maintain or recover his/her health and strengthen his/her ability to adapt and reintegrate into society" (Ordre professionnel des travailleurs sociaux du Québec, OPTSQ, 1999). A Medical Social Worker provides Psychosocial support, Case Management, Psycho-education, Counseling and referrals for other services or linking people to resources. They also perform health care administrative and service roles such as Program planning, day-to-day operations, service monitoring & media liaison, budgeting & policy development, programs management for health promotion and disease prevention and advocate to overcome or make availability & accessibility of certain healthcare services. A medical social worker in healthcare management works toward systems transformation through coalitions with various departments and in hospital operations.