People with disabilities have special protections under the Act. The Act says that employers and service providers (like stores or schools) have to make reasonable accommodations for people with disabilities if needed. Reasonable accommodations are changes to places or ways of doing things that help people with disabilities do their jobs, go to school, and do other important things just like people without disabilities can. Accommodations do not have to be made if they are not reasonable (if they would be very expensive or difficult to make).