Mobile phones use different technical standards. GSM phones need a separate microchip, called a Subscriber Identity Module or SIM card, to work. The SIM has information like the phone number and payment account and this is needed to make or receive calls. The SIM may be supplied by the same company as the phone, or a different one. Sometimes you can change the network by using a SIM from another network, but some companies do not want this to happen and they lock the phone so that you have to use their SIM. 