Jacqueline Denise Welch (born 22 May 1958) is an English actress and television personality. She is well-known for her roles as Natalie Barnes in the long-running ITV soap opera, "Coronation Street", from 1997 to 2000; and long-standing character, Steph Haydock in the BBC One school-based drama series, "Waterloo Road", from 2006 to 2010. She is also known for her appearances as a regular panellist on the ITV chat show, "Loose Women", firstly in 2002, and then from 2005 to 2013, and 2018 onwards. In late 2020, Welch joined the cast of the Channel 4 soap opera, "Hollyoaks", playing the role of Trish Minniver, and made her on-screen debut in January 2021.