The album was a success in the United States. It sold 1,095,000 copies the first week. It continued to sell more copies because of its four singles. A special edition version was released. It had the hit single "My Boo". This was to try and help the album sell more records and to stop bootlegging. Some music critics gave a mixed review for the album's lyrics. However, the album was given positive reviews. The album also won several awards. It won a Grammy Award for Best Contemporary R&B Album.