The Toyota Way to Continuous Improvement:  Linking Strategy and Operational Excellence to Achieve Superior Performance
Jeffrey K. Liker, the author of the bestsellingThe Toyota Way,  is professor of Industrial and Operations Engineering and cofounder and  cofounder and President of The Toyota Way Academy. With nine Shingo Prizes for research excellence his work has appeared inThe Harvard Business Review, Sloan Management Review,  and other leading publications.James K. Franzlearned lean as a Toyota Production Engineer in Japan, and has more than 22 years of manufacturing experience.