Toyota Culture: The Heart and Soul of the Toyota Way
Toyota's proven system for investing in people"A must-read for plant managers and lean thinkers alike. The book delves deep into the business practices that took Toyota Motor Corp. from its meager beginnings in 1930 to, as Liker puts it, 'the world's best manufacturer'...[it] explores how Toyota selects, develops, and motivates its people to drive excellence throughout the production process."--Industry WeekmagazineThe Toyota company-wide culture is the key ingredient in its success as the global leader in operational excellence. To help your company become the Toyota of your industry, leading Toyota authorities Jeffrey Liker and Michael Hoseus give you the inside scoop on creating and maintaining a people-centric culture that sustains consistent growth, innovation, profitability, and excellence. Drawing upon their unprecedented access to Toyota executives, managers, and factories across the globe, the authors show how you can build a culture of continuous improvement by:Attracting, developing, and engaging exceptional peopleEncouraging problem solving at all levels of your organizationMaking management accountable to employeesInspiring your people to be committed to the company, family, and communityTurning your HR department into the arbitrators of fair and consistent daily practicesUsing a top-down and bottom-up planning process to involve everyone in achieving breakthrough goals