The New Manager's Handbook: 24 Lessons for Mastering Your New Role (The McGraw-Hill Professional Education Series)
The New Manager's Handbook: 24 Lessons for Mastering Your New RoleYou've been promoted to manager--and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What youdoknow is that you'll be expected to solve that problem--and solve it quickly and effectively.The New Manager's Handbookexplains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:DelegateReview performanceThink strategicallyLead great meetingsGive and get results-oriented feedbackProvide directionSpeak with powerCriticize with honesty and tactAsk the right questionsMotivate average performersPrepare for changeAs a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employeesandyour supervisors, with the time-tested and field-proven techniques inThe New Manager's Handbook.