Everything I Know About Business I Learned at McDonald's: The 7 Leadership Principles that Drive Break Out Success
How Old Fashioned Virtues Made McDonald's a Branding Icon&#8220;Written in the same good faith with which Facella lived his tenure at McDonald's, this book relates lessons that are time-tested and applicable in any business, of any size, in any era.&#8221;-Jeff Kindler, Chairman and CEO, Pfizer&#8220;Paul Facella has completely captured the timeless and practical essence of the &#8216;McDonald&#8217;s Way&#8217; that allowed so many ordinary people to succeed beyond their wildest dreams. Reading this book will surely become a must-read for anyone aspiring to win.&#8221;&#8212;Claire Babrowski, executive vice president, chief operating officer of Toys &#8220;R&#8221; Us&#8220;The sentiments expressed and the experiences so eloquently demonstrated in Paul&#8217;s book clearly define how this company keeps employees engaged and keeps &#8216;ketchup flowing&#8217; in the blood.&#8221;&#8212;Janann Williams, vice president of people, MccLane company, Inc.&#8220;The book shows how McDonald&#8217;s successful business model was founded on seven simple &#8216;human principles,&#8217; and is useful for any business person as a guide for how their business can succeed.&#8221;&#8212;Jean-Marie Horovitz, former managing director, Citigroup&#8220;How essential relationships, integrity, and culture are at McDonald&#8217;s is clear. This book, through lessons learned, translates its applicability to all business environments.&#8221;&#8212;Daniel T. Henry, chief financial officer, American Express