[{"role": "user", "content": "I'm trying to communicate with an Italian friend, but I'm having trouble finding the right words - could you help me translate 'I know you're busy' into Italian?"}, {"role": "assistant", "content": "The translation of 'I know you're busy' in Italian is 'Lo so che sei impegnata.' If you want to use a more formal tone, you can use 'Lo so che sei impegnato' for a male friend or 'Lo so che sei impegnata' for a female friend."}]