[{"role": "user", "content": "I've been meaning to learn some basic Italian phrases for an upcoming trip, and I was wondering how to say 'Were you busy?' in Italian."}, {"role": "assistant", "content": "That's a great phrase to know! The translation of 'Were you busy?' in Italian is 'Lei era impegnata?'."}, {"role": "user", "content": "That's really helpful, thank you! Is there a more informal way to ask that question?"}, {"role": "assistant", "content": "Yes, the informal way to ask 'Were you busy?' in Italian is 'Eri impegnata?' (for a female) or 'Eri impegnato?' (for a male)."}, {"role": "user", "content": "That's great to know. What's the difference between the formal and informal forms?"}, {"role": "assistant", "content": "In Italian, the formal form ('Lei') is used to show respect, especially when speaking to someone who is older or in a position of authority. The informal form ('tu') is used with friends, family, or people you're familiar with."}]