[{"role": "user", "content": "I need to learn how to say something politely but firmly in Italian. Can you translate 'You're harsh' for me?"}, {"role": "assistant", "content": "The translation of 'You're harsh' in Italian is 'Sei dura.' However, if you want to say it more politely but firmly, you could say 'Sei un po' dura' which means 'You're a bit harsh'."}]