[{"role": "user", "content": "I'm planning a trip to Italy and I want to be polite, can you help me translate 'I'm sorry' into Italian?"}, {"role": "assistant", "content": "Of course, I'd be happy to help! The correct translation of 'I'm sorry' in Italian is 'Mi scusi.' If you want to be more informal, you can say 'Scusa' to someone you know, but 'Mi scusi' is more polite and suitable for formal situations or when speaking to someone you don't know well."}]