Age: mean 72 N=55 HCPs overall Identify critical points on heart failure patient pathways where risk of unplanned admission is increased and identify barriers to the implementation of evidence-based interventions. Explore perceptions and experiences of is linked to the dataset but did not report findings relevant to this review. Setting: three study sites, UK. Chronic Heart Failure Referral and approach to care NICE 2018. All rights reserved. Subject to Notice of rights. ISBN: 978-1-4731-3093-7 Study Design Population Research aim Comments interviews with a subsample of patients and/or carers. HCPs were observed delivering care for these pts. In- depth interviews with HCPs who cared for different pt. Thematic analysis involving constant comparison. (in-depth interviews with health care professionals working in multi- disciplinary teams that include specialist heart failure nurses when caring for the management of heart failure patients. Taylor Semi-structured interviews with patients and their carers (if they wished to do so). Thematic analysis using the Framework method. N=16 patients with a recent (<1 year) diagnosis of heart failure recruited from heart failure clinic. Age: median 78 Explore the experiences of patients with a recent diagnosis of heart failure with a focus on symptom onset and diagnosis parts of the pathway to explore how and when patients realised something was wrong and what the term heart failure means to them. Setting: central England, UK. Wingham Semi-structured and one focus group with carers of CHF patients and the person they cared for (on request of the carer). Thematic analysis using the Framework method. N=26 Carers of CHF patients who had been caregivers for at least 6 months. Age: mean 66 Identify the needs of caregivers supporting a person with heart failure and inform the development of a caregiver resource to be used as part of a home- based self- management programme. 