More progress is also needed in making services more efficient, which should, in particular, take into account the interests of users.
Tá gá freisin le níos mó dul chun cinn ar sheirbhísí a dhéanamh níos éifeachtúla, ar rud é ar cheart dó leasanna na n-úsáideoirí a chur san áireamh go háirithe.