Member States shall ensure, in light of national conditions, that support is provided, as appropriate, to consumers with disabilities, and that other specific measures are taken, where appropriate, with a view to ensuring that related terminal equipment, and specific equipment and specific services that enhance equivalent access, including where necessary total conversation services and relay services, are available and affordable.
Déanfaidh na Ballstáit a áirithiú, i bhfianaise coinníollacha náisiúnta, go dtugtar tacaíocht mar is iomchuí do thomhaltóirí faoi mhíchumas, agus nuair is iomchuí go nglactar bearta sonracha eile, d'fhonn a áirithiú go mbeidh trealamh teirminéil gaolmhar inrochtana acu siúd atá faoi mhíchumas, agus go mbeidh trealamh sonrach agus seirbhísí sonracha, lena n-áirítear seirbhísí comhrá iomláin nó seirbhísí athsheachadta a chuireann feabhas ar rochtain choibhéiseach, ar fáil agus inacmhainne.