In addition, the contract should also specify any compensation and refund arrangements available if a provider responds inadequately to a security incident, including if a security incident, notified to the provider, takes place due to known software or hardware vulnerabilities, for which patches have been issued by the manufacturer or developer and the service provider has not applied those patches or taken any other appropriate counter-measure.
Ina theannta sin, ba cheart don chonradh aon socruithe cúitimh agus aisíocaíochta a shonrú i gcás ina bhfreagródh soláthraí ar bhealach neamhleor do theagmhas slándála, lena n-áirítear i gcás ina dtarlódh teagmhas slándála, arna chur in iúl don soláthraí, de bharr leochaileacht bogearraí nó crua-earraí arb eol iad, ar eisigh an monaróir nó an forbróir paistí ina leith agus nár chuir an soláthraí seirbhíse na paistí sin i bhfeidhm nó nár ghlac siad aon fhrithbheart iomchuí eile.