End-users are often not aware of the cost of their consumption behaviour or have difficulties in estimating their time or data consumption when using electronic communications services.
Is minic nach mbíonn úsáideoirí deiridh ar an eolas faoi chostas a n-iompraíochta tomhaltais nó a bhíonn deacrachtaí acu a dtomhaltas ama nó sonraí a mheas agus iad ag úsáid seirbhísí cumarsáide leictreonaí.