The Member States shall ensure that it is possible for the parties to receive both practical assistance in filling in the forms and general information on the scope of application of the European Small Claims Procedure, as well as general information as to which courts or tribunals in the Member State concerned are competent to give a judgment in the European Small Claims Procedure.
Áiritheoidh na Ballstáit go mbeidh an fhéidearthacht ag na páirtithe cuidiú praiticiúil a fháil nuair a bheidh na foirmeacha á líonadh isteach acu, agus faisnéis ghinearálta, ina theannta sin, faoi raon feidhme an Nós Imeachta Eorpaigh um Éilimh Bheaga, mar aon le faisnéis ghinearálta á rá cé na cúirteanna nó na binsí sa Bhallstát lena mbaineann atá inniúil chun breithiúnas a thabhairt uathu sa Nós Imeachta Eorpach um Éilimh Bheaga.