The administrator of a commodity benchmark shall have in place and publish a complaints handling policy setting out procedures for receiving, investigating and retaining records concerning complaints made about an administrator's calculation process.
Beidh i bhfeidhm ag riarthóir tagarmhairc tráchtearraí agus foilseoidh sé beartas láimhseála gearán ina leagtar amach nósanna imeachta maidir le taifid a fháil, a imscrúdú agus a choimeád a bhaineann le gearáin a dhéantar faoi phróiseas ríofa riarthóra.