Consumers should be able to use the opportunities afforded by the internal market to the fullest extent, and their confidence should not be limited by the lack of effective legal remedies for disputes in which there is a cross-border element.
Ba cheart tomhaltóirí a bheith in ann an leas is fearr is féidir a bhaint as na deiseanna a thairgtear leis an margadh inmheánach, agus níor cheart teorainn a bheith lena muinín cheal réitigh éifeachtacha dlí ar dhíospóidí inarb ann d'eilimint thrasteorann.