established procedures and structures to handle complaints about infringements of the certification or the manner in which the certification has been, or is being, implemented by the controller or processor, and to make those procedures and structures transparent to data subjects and the public; and
tá nósanna imeachta agus struchtúir bunaithe acu chun gearáin a láimhseáil maidir le sáruithe ar an deimhniú nó maidir leis an mbealach ar chuir an rialaitheoir nó an próiseálaí an deimhniú i bhfeidhm nó maidir leis an mbealach a bhfuil sé á chur i bhfeidhm acu, agus na nósanna imeachta sin agus na struchtúir sin a chur in iúl ar bhealach trédhearcach do na hábhair sonraí agus don phobal; agus