all documents relating to a complaint, including those submitted by the complainant as well as an administrator's own record, are retained for a minimum of five years.
go gcoimeádfar na doiciméid ar fad a bhaineann le gearán, lena n-áirítear na cinn sin a chuir an gearánach isteach chomh maith le taifead an riarthóra féin, ar feadh cúig bliana ar a laghad.