In relation to out-of-court dispute resolution, Member States should be able to maintain or introduce rules that go beyond those laid down by Directive 2013/11/EU in order to ensure a higher level of consumer protection.
I ndáil le díospóidí a réiteach lasmuigh den chúirt, ba cheart do na Ballstáit a bheith in ann rialacha a choinneáil nó a thabhairt isteach a tharchéimníonn na rialacha sin a leagtar síos le Treoir 2013/11/AE chun leibhéal níos airde cosanta do thomhaltóirí a áirithiú.