Evidence shows that Europass is used by social groups with high digital literacy while less advantaged groups, such as people with lower levels of education, older persons or long-term unemployed persons are often not aware of the existence of Europass and its tools and therefore cannot benefit from it.
Léirítear i bhfianaise gur grúpaí sóisialta a bhfuil litearthacht dhigiteach ard acu a úsáideann Europass, ach a mhéid a bhaineann le grúpaí nach bhfuil na buntáistí céanna acu, amhail daoine le leibhéil níos ísle oideachais, daoine níos sine nó daoine atá dífhostaithe go fadtéarmach, is minic nach mbíonn a fhios acu gur ann do Europass agus do na huirlisí a bhaineann leis agus ní féidir leo tairbhe a bhaint as, dá bhrí sin.