This Article shall not prevent Member States from offering users the additional possibility of accessing and completing the procedures referred to in point (b) of Article 2(2) by means other than an online channel, or from contacting users directly.
Ní chuirfear, leis an Airteagal seo, cosc ar na Ballstáit deis a thabhairt d’úsáideoirí nósanna imeachta dá dtagraítear i bpointe (b) d’Airteagal 2(2) a rochtain agus a chur i gcrích ar bhealaí eile freisin seachas ar líne, nó ar theagmháil a dhéanamh le húsáideoirí go díreach.