In accordance with the right to good administration, if a complaint is admissible, complainants shall be informed that a complaint has been registered, that an assessment has been initiated and that a response may be expected as soon as it becomes available.
I gcomhréir leis an gceart chun dea-riaracháin, má tá gearán inghlactha, cuirfear in iúl do ghearánaigh gur cláraíodh gearán, gur tosaíodh ar an ngearán a mheasúnú agus go bhféadfar bheith ag súil le freagra a luaithe a chuirfear sin ar fáil.