If a complaint is not admissible, complainants shall be informed of the reasons and, if possible, provided with further options for addressing their concerns.
Mura mbeidh gearán inghlactha, cuirfear na cúiseanna leis sin in iúl do ghearánaigh agus, más féidir, aon roghanna eile atá ar fáil chun díriú ar a n-abhair imní.