title: Images not uploaded on ebay via ebay API
body: <p>We are using ebay API and upload images on Ebay server using <strong>UploadSiteHostedPicture</strong> API.  </p>
  
  <p>The image request which are sending is:  </p>
  
  <pre><code>&lt;?xml version="1.0" encoding="UTF-8"?&gt;  
    &lt;BulkDataExchangeRequests&gt;  
      &lt;Header&gt;
        &lt;SiteID&gt;0&lt;/SiteID&gt;  
        &lt;Version&gt;863&lt;/Version&gt;  
      &lt;/Header&gt;  
      &lt;UploadSiteHostedPicturesRequest xmlns="urn:ebay:apis:eBLBaseComponents"&gt;  
        &lt;ErrorLanguage&gt;en_US&lt;/ErrorLanguage&gt;  
         &lt;WarningLevel&gt;High&lt;/WarningLevel&gt;
      &lt;Version&gt;863&lt;/Version&gt;
      &lt;MessageID&gt;Request0&lt;/MessageID&gt;
      &lt;ExternalPictureURL&gt;&lt;![CDATA[MyImageUrl1]]&gt;
      &lt;/ExternalPictureURL&gt;
  &lt;/UploadSiteHostedPicturesRequest&gt;
  &lt;UploadSiteHostedPicturesRequest xmlns="urn:ebay:apis:eBLBaseComponents"&gt;
      &lt;ErrorLanguage&gt;en_US&lt;/ErrorLanguage&gt;
      &lt;WarningLevel&gt;High&lt;/WarningLevel&gt;
      &lt;Version&gt;863&lt;/Version&gt;
      &lt;MessageID&gt;Request1&lt;/MessageID&gt;
      &lt;ExternalPictureURL&gt;&lt;![CDATA[MyImageUrl2]]&gt;
      &lt;/ExternalPictureURL&gt;
  &lt;/UploadSiteHostedPicturesRequest&gt;  
  &lt;/BulkDataExchangeRequests&gt;  
  </code></pre>
  
  <p>We have also checked that image urls are correct and no issue with Images. But Every time we are getting error response as:  </p>
  
  <pre><code>&lt;?xml version="1.0" encoding="utf-8"?&gt;  
  &lt;BulkDataExchangeResponses xmlns="urn:ebay:apis:eBLBaseComponents"  
    &lt;UploadSiteHostedPicturesResponse xmlns="urn:ebay:apis:eBLBaseComponents  
     &lt;Timestamp&gt;2014-05-23T08:09:55.778Z&lt;/Timestamp&gt;  
     &lt;Ack&gt;Failure&lt;/Ack&gt;  
     &lt;CorrelationID&gt;Request0&lt;/CorrelationID&gt;  
     &lt;Errors&gt;  
       &lt;ShortMessage&gt;There was a Picture Services server problem or there is a problem with your picture file.&lt;/ShortMessage&gt;  
       &lt;LongMessage&gt;There was a Picture Services server problem or there is a problem with your picture file. Please try again later and if the problem persists, then try again using a different picture file.&lt;/LongMessage&gt;  
       &lt;ErrorCode&gt;21917241&lt;/ErrorCode&gt;  
       &lt;SeverityCode&gt;Error&lt;/SeverityCode  
       &lt;ErrorClassification&gt;RequestError&lt;/ErrorClassification&gt;  
     &lt;/Errors&gt;  
     &lt;Version&gt;857&lt;/Version&gt;  
     &lt;Build&gt;E857_CORE_MSA_16683676_R1&lt;/Build&gt;  
  &lt;/UploadSiteHostedPicturesResponse&gt;  
  &lt;UploadSiteHostedPicturesResponse xmlns="urn:ebay:apis:eBLBaseComponents  
     &lt;Timestamp&gt;2014-05-23T08:09:55.778Z&lt;/Timestamp&gt;  
     &lt;Ack&gt;Failure&lt;/Ack&gt;  
     &lt;CorrelationID&gt;Request0&lt;/CorrelationID&gt;  
     &lt;Errors&gt;  
       &lt;ShortMessage&gt;There was a Picture Services server problem or there is a problem with your picture file.&lt;/ShortMessage&gt;  
       &lt;LongMessage&gt;There was a Picture Services server problem or there is a problem with your picture file. Please try again later and if the problem persists, then try again using a different picture file.&lt;/LongMessage&gt;  
       &lt;ErrorCode&gt;21917241&lt;/ErrorCode&gt;  
       &lt;SeverityCode&gt;Error&lt;/SeverityCode  
       &lt;ErrorClassification&gt;RequestError&lt;/ErrorClassification&gt;  
     &lt;/Errors&gt;  
     &lt;Version&gt;857&lt;/Version&gt;  
     &lt;Build&gt;E857_CORE_MSA_16683676_R1&lt;/Build&gt;  
  &lt;/UploadSiteHostedPicturesResponse&gt;  
  &lt;/BulkDataExchangeResponses&gt;  
  </code></pre>
  
  <p>We have also searched solutions for this but nothing got. Can you please tell me the reason why we are getting this error? or what is the solution for this issue.  </p>
  
  <p>We have also tried to contact to ebay and their developer support, but no link or contact found through which we can contact to ebay and find solution for our problem.<br>
  Do anyone know that how can we contact to ebay developer support and contact to ebay?  </p>
  
  <p>Waiting for solution but we would like prefer to know about how can we contact to ebay?. </p>