title: How do you communicate your release dates to customers?
body: <p>As a dev team we are under a lot of pressure (internally) to provide accurate release dates to our customers.  How should we go about this?  </p>
  
  <p>The problems we see are in defining exactly what is required for each release and in not knowing how our priorities are likely to change during a release.  We are using FogBugz and think that we can make use of Evidence Based Scheduling to help with the uncertainty, but we don't expect our customers to be very happy with a confidence range.</p>
  
  <p>I see that Fog Creek have a policy of not telling customers when releases will be available until they are actually done.  Does any one else take this approach?</p>
  
  <p>EDIT:  Thanks for the responses - very difficult to choose an accepted answer, so I voted a few of them up to give you the karma.  I chose cowgod's as the one that matches the way I would like to handle our own development.</p>