title: Can't extract information as key-value pair from ID card using Azure Form Recognizer
body: <p>I am using Form Recognizer client library for .NET to extract data from a country's national id card. But it seems that it is unable to get the key-value pairs from the card.
  I have followed <a href="https://docs.microsoft.com/en-us/azure/cognitive-services/form-recognizer/quickstarts/dotnet-sdk" rel="nofollow noreferrer">https://docs.microsoft.com/en-us/azure/cognitive-services/form-recognizer/quickstarts/dotnet-sdk</a> tutorial. </p>
  
  <p>I have found that there is only one key-value pair and the value array contains
  all the labels/texts (both key and value).</p>
  
  <p><a href="https://i.stack.imgur.com/obnvA.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/obnvA.png" alt="enter image description here"></a></p>
  
  <p>Do I need to follow another way to extract information from id card?
  Do I need to train the model with labels using the labeling tool?</p>