title: VMware Workstation Unrecoverable Error: (vcpu-0)
body: <p>When using VMWare Workstation 16.2, if we try to create Windows VM, we get the following error when starting the Virtual Machine.</p>
  <blockquote>
  <p>VMware Workstation unrecoverable error: (vcpu-0)</p>
  <p>Exception 0xc0000005 (access violation) has occurred.</p>
  <p>A log file is available in &quot;C:\Users\name\Documents\Virtual
  Machines\Windows_Server_2019\vmware.log&quot;.</p>
  <p>You can request support.</p>
  <p>To collect data to submit to VMware support, choose &quot;Collect Support
  Data&quot; from the Help menu.</p>
  <p>You can also run the &quot;vm-support&quot; script in the Workstation folder
  directly.</p>
  <p>We will respond on the basis of your support entitlement.</p>
  </blockquote>
  <p>There are no official communication from VMWare at this moment.</p>