title: Problems installing jre-6u30-windows-i586.exe on a Windows 7 x64 system
body: <p>When I try to install jre-6u30-windows-i586.exe on a Windows 7 x64 system using the NT Authority\System account, I get a 1619 error ( <a href="http://msdn.microsoft.com/en-us/library/windows/desktop/ms681385(v=vs.85).aspx" rel="nofollow">http://msdn.microsoft.com/en-us/library/windows/desktop/ms681385(v=vs.85).aspx</a>) returned to the starting process.  I've run the installation using SCCM and using PSEXEC -S and both ways return the same errors. </p>
  
  <pre><code>Command line used: jre-6u30-windows-i586.exe /s /v "/qn /norestart /lvx C:\temp\JRE630.log ADDLOCAL=ALL IEXPLORER=1  REBOOT=Suppress JAVAUPDATE=0 INSTALLDIR=\c:\Program Files (x86)\Java\jre6\"  SOURCEDIR=\"C:\temp\AppData\LocalLow\Sun\Java\jre1.6.0_30\""
  </code></pre>
  
  <p>When I enable verbose logging I see the following:</p>
  
  <pre><code>=== Verbose logging started: 5/16/2012  21:09:52  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\SysWOW64\msiexec.exe ===
  MSI (c) (D0:A4) [21:09:52:691]: Resetting cached policy values
  MSI (c) (D0:A4) [21:09:52:691]: Machine policy value 'Debug' is 0
  MSI (c) (D0:A4) [21:09:52:691]: ******* RunEngine:
             ******* Product: C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_30\jre1.6.0_30.msi          ******* CommandLine: **********
  MSI (c) (D0:A4) [21:09:52:691]: Client-side and UI is none or basic: Running entire install on the server.
  MSI (c) (D0:A4) [21:09:52:691]: Grabbed execution mutex.
  MSI (c) (D0:A4) [21:09:52:706]: Cloaking enabled.
  MSI (c) (D0:A4) [21:09:52:706]: Attempting to enable all disabled privileges before calling Install on Server
  MSI (c) (D0:A4) [21:09:52:722]: Incrementing counter to disable shutdown. Counter after increment: 0
  MSI (s) (38:04) [21:09:52:722]: Running installation inside multi-package transaction C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_30\jre1.6.0_30.msi
  MSI (s) (38:04) [21:09:52:722]: Grabbed execution mutex.
  MSI (s) (38:64) [21:09:52:737]: Resetting cached policy values
  MSI (s) (38:64) [21:09:52:737]: Machine policy value 'Debug' is 0
  MSI (s) (38:64) [21:09:52:737]: ******* RunEngine:
             ******* Product: C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_30\jre1.6.0_30.msi
             ******* Action: 
             ******* CommandLine: **********
  MSI (s) (38:64) [21:09:52:737]: Note: 1: 2203 2: C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_30\jre1.6.0_30.msi 3: -2147287037 
  MSI (s) (38:64) [21:09:52:737]: MainEngineThread is returning 3
  MSI (s) (38:04) [21:09:52:737]: User policy value 'DisableRollback' is 0
  MSI (s) (38:04) [21:09:52:737]: Machine policy value 'DisableRollback' is 0
  MSI (s) (38:04) [21:09:52:737]: Incrementing counter to disable shutdown. Counter after increment: 0
  MSI (s) (38:04) [21:09:52:737]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
  MSI (s) (38:04) [21:09:52:737]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
  MSI (s) (38:04) [21:09:52:737]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
  MSI (s) (38:04) [21:09:52:737]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 
  MSI (s) (38:04) [21:09:52:737]: Decrementing counter to disable shutdown. If counter &gt;= 0, shutdown will be denied.  Counter after decrement: -1
  MSI (s) (38:04) [21:09:52:737]: Restoring environment variables
  MSI (c) (D0:A4) [21:09:52:737]: Decrementing counter to disable shutdown. If counter &gt;= 0, shutdown will be denied.  Counter after decrement: -1
  MSI (c) (D0:A4) [21:09:52:737]: MainEngineThread is returning 3
  === Verbose logging stopped: 5/16/2012  21:09:52 ===
  </code></pre>
  
  <p>This looks like it is attempting to extract the MSI to "C:\Windows\system32\config\systemprofile\AppData\LocalLow\Sun\Java\jre1.6.0_30" but it is not able to extra the MSI from the executable so the installation fails.  Is there any way to get this to work?</p>
  
  <p>Thanks in advance,</p>
  
  <p>Keith</p>