title: Rds RemoteApp logged off immediately after preparing desktop (under details) msi and rdp
body: <p>We are working on a remote desktop server 2008 R2 Sp1 that has all the updates. 
  Yesterday i wanted to install an office 2013 MAK professional plus next to the allready installed office 2010 standard. For that i had chosen for a custom install and clicked the radio button that told me to leave the previous version (office 2010).</p>
  
  <p>After the installation of the office 2013 the office 2010 became corrupted by a not know reason so what i have done is remove everything of office and just installed the office 2013 (all in install modus -> change user /install). </p>
  
  <p>We had some GPO enabled that had influence on the office 2010 installation and i just turned these of. On the same time i have made some changes in my default GPO to make a shortcut on every remote desktop of all office programs.</p>
  
  <p>Last thing i have done yesterdag was expand the hard drive volume from 100Gb to 250Gb and rebooted that server a last time. </p>
  
  <p>This morning all of the sudden it is not possible anymore to start a remote app (not only the office remote apps but also the ones made before). When we start the remote app the starting screen is just disappearing after a while. When i click on the detail button i see it is loading the GPO's and then gives "preparing desktop" but right after that it is "logging off".</p>
  
  <p>The strangest part about this is that the user can log on with his name on the remote server -> remote desktop without any problems. </p>
  
  <p>How can this be possible? There are toppics i have found over the internet but none of them are answered.. </p>
  
  <p>When i take a look at the event viewer i see some errors appearing when someone click on the remote app but i dont know if it has anything to do with that.. </p>
  
  <pre><code>    A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service.
  
  User Logon Notification for Customer Experience Improvement Program
  
  User Logoff Notification for Customer Experience Improvement Program
  </code></pre>
  
  <p>Hope to find some help here! </p>