title: AWS EC2: cannot get bare metal instance
body: <p>I have tried several times in the last two weeks to log on to a c5.metal instance.  Each time I get "Initializing" in the status checks field, but after 10 minutes it is still "Initializing" and I'm not able to log on.  I have had success with c5.metal before, but not any more.  </p>
  
  <p>Today I also tried to get an m5.metal instance.  This time the instance successfully initialized after 10 minutes but I was not able to log on with Putty.  I stopped the instance, then after about 30 minutes I tried again and this time I did not get past "Initializing" in the status check field and I stopped it after 15 minutes.  </p>
  
  <p>I get billed for the 10 to 15 minute bare metal wait periods, even when initialization doesn't complete.  I have no problems with AWS virtual instances.  </p>
  
  <p>Thanks for any ideas on what I can do to get the bare metal instances to work.  </p>