title: Samsung Galaxy S4 Not Displaying Push Notifications from Parse.com
body: <p>We're about to launch a new app on iOS &amp; Android, using Parse.com to provide the push notification service.</p>
  
  <p>We've been testing on 5 devices internally: iPhone, iPad, Galaxy Tab, Galaxy S3, Galaxy S4</p>
  
  <p>Here is an example of one of the pushes:</p>
  
  <pre><code>{ "deal_id": "ad60b089-6678-42d9-a503-3525d0c8c065", "alert": "Reliable Rentals has a new deal available. Check your favourites now!", "sound": "default", "action": "SS" }
  </code></pre>
  
  <p>On iPhone/iPad/GalaxyTab/S3, when the push is received it plays the default alert sound and presents the notification on screen. </p>
  
  <p>But for some reason the S4 does not display the push OR play a sound. I can only think of 2 explanations:</p>
  
  <p>1) there is something wrong with the Parse code above</p>
  
  <p>2) there is some setting on the S4 device that has disabled push notifications either for this app or completely</p>
  
  <p>I am not an expert in either area (Parse or Android) so was hoping the community might know what I can do to troubleshoot further.</p>
  
  <p>PS - first time StackOverflow poster. If my question doesn't meet the requirements of this forum I do apologise. Happy to schooled on how/when to use this forum!</p>