title: Installsheild 2013 Upgrade not removing previous version (things to check?)
body: <p>I've created a copy of InstallShield project, so all the settings should be the same. (I've done this before with success). I am using this copy to make changes to the installer project as it will be called in an automated build way. One big change I made this version of the installer project was to reference a shared network location for pre-req(s). One pre-req is another installer project that gets built before this, and pulled in the main installer. </p>
  
  <p>I am testing this build locally and not through the automated build process. </p>
  
  <p>I know the upgrade codes match. I have 2 upgrade codes checks for Major Updates. I also check "Any Version" setting as well. </p>
  
  <p>However when I build and test out the new installer it does not remove previous entries. </p>
  
  <p>I have checked here [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall] and see the app listed in there twice. I had really hoped to find the UpgradeCode in order to shed some light if that was getting messed up for some reason or another, no dice. </p>
  
  <p>[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\installer] &lt;- no dice</p>
  
  <p>As some suggested I have browsed to the exe and tried to add the Major Upgrade item, I still get the same upgrade code. </p>
  
  <p>So my questions is does anyone have anything else to check that might be holding up getting this entry out of the add-remove dialog. </p>
  
  <p><strong>Log File</strong></p>
  
  <pre><code>MSI (c) (D0:E0) [16:26:28:649]: Doing action: FindRelatedProducts
  Action 16:26:28: FindRelatedProducts. Searching for related applications
  Action start 16:26:28: FindRelatedProducts.
  Action ended 16:26:28: FindRelatedProducts. Return value 1.
  
  MSI (s) (2C:68) [14:12:34:706]: Doing action: RemoveExistingProducts
  Action 14:12:34: RemoveExistingProducts. Removing applications
  Action start 14:12:34: RemoveExistingProducts.
  Action ended 14:12:34: RemoveExistingProducts. Return value 1.
  
  
  Action start 13:48:41: ISSetAllUsers.
  MSI (c) (6C:9C) [13:48:41:826]: Invoking remote custom action. DLL: C:\Users\ngates\AppData\Local\Temp\MSID938.tmp, Entrypoint: SetAllUsers
  InstallShield 13:48:41: Begin SetAllUsers()
  InstallShield 13:48:41: Getting records from Upgrade table
  InstallShield 13:48:41: UpgradeCode: {84A5CBA6-9BC8-4E99-B8AE-9327E9B78A34} MinVersion:     MaxVersion: 6.38.0.448  Language:   Attributes: 257
  InstallShield 13:48:41: Checking related product {AD762BD7-3EA5-4DD2-8552-1474ABED7C6F}
  InstallShield 13:48:41:     Venus 7000  {AD762BD7-3EA5-4DD2-8552-1474ABED7C6F}  1033    6.38.0.372   ***Related***
  MSI (c) (6C!E4) [13:48:41:854]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.
  InstallShield 13:48:41: ALLUSERS of related product {AD762BD7-3EA5-4DD2-8552-1474ABED7C6F} is = 1
  InstallShield 13:48:41: End SetAllUsers()
  Action ended 13:48:41: ISSetAllUsers. Return value 1.
  </code></pre>
  
  <p>According to documentation(<a href="http://msdn.microsoft.com/en-us/library/aa371197%28v=vs.85%29.aspx" rel="nofollow">RemoveExistingProducts Action</a>) it appears a return code of 1 means something got removed, so it acts like it's working...</p>