title: User Profile Application Proxy failed to retrieve partitions from User Profile Application
body: <p>I have created a User Profile Service Application in central admin. The service says it is starting but when you click on the link it returns the following:</p>
  
  <blockquote>
    <p>An unexpected error has occurred.</p>
    
    <p>Troubleshoot issues with Microsoft
    SharePoint Foundation.</p>
    
    <p>Correlation ID:
    5205a398-eb54-462e-a9b1-4db39f92f1e8</p>
  </blockquote>
  
  <p>Looking in the log file I see the following corresponding to the Correlation ID.</p>
  
  <pre><code>User Profile Application Proxy failed to retrieve partitions from User Profile Application: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: No User Profile Application available to service the request. Contact your farm administrator.     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_PartitionIDs()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.IsAvailable(SPServiceContext serviceContext)  5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   cm6y    High        User Profile Application Proxy failed to retrieve partitions from User Profile Application: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: No User Profile Application available to service the request. Contact your farm administrator.     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_PartitionIDs()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.IsAvailable(SPServiceContext serviceContext)  5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   cm6y    High        User Profile Application Proxy failed to retrieve partitions from User Profile Application: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: No User Profile Application available to service the request. Contact your farm administrator.     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_PartitionIDs()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.IsAvailable(SPServiceContext serviceContext)  5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   cm6y    High        User Profile Application Proxy failed to retrieve partitions from User Profile Application: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: No User Profile Application available to service the request. Contact your farm administrator.     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_PartitionIDs()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.IsAvailable(SPServiceContext serviceContext)  5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   g22d    High        UserProfileApplication.DumpSynchronizationStatusToFile: Unexpected exception: System.NullReferenceException: Object reference not set to an instance of an object.     at Microsoft.Office.Server.UserProfiles.UserProfileConfigManager.IsSynchronizationRunning(UserProfileApplicationProxy userProfileApplicationProxy)     at Microsoft.Office.Server.Administration.UserProfileApplication.DumpSynchronizationStatusToFile().   5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   et8j    High        UserProfileServiceUserStatisticsWebPart:LoadControl failed, Exception: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: This User Profile Application's connection is currently not available. The Application Pool or User Profile Service may not have been started. Please contact your administrator.     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplicationProxy()     at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)    5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   et8j    High        UserProfileServiceAudienceStatisticsWebPart:LoadControl failed, Exception: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: This User Profile Application's connection is currently not available. The Application Pool or User Profile Service may not have been started. Please contact your administrator.     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplicationProxy()     at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)    5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   et8j    High        UserProfileServiceImportStatisticsWebPart:LoadControl failed, Exception: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: This User Profile Application's connection is currently not available. The Application Pool or User Profile Service may not have been started. Please contact your administrator.     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplicationProxy()     at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceStatisticsWebPartBase.LoadControl(Object sender, EventArgs e)  5205a398-eb54-462e-a9b1-4db39f92f1e8
  User Profiles                   cm6y    High        User Profile Application Proxy failed to retrieve partitions from User Profile Application: Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: No User Profile Application available to service the request. Contact your farm administrator.     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_ApplicationProperties()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.get_PartitionIDs()     at Microsoft.Office.Server.Administration.UserProfileApplicationProxy.IsAvailable(SPServiceContext serviceContext)  5205a398-eb54-462e-a9b1-4db39f92f1e8
  Runtime                         tkau    Unexpected  Microsoft.Office.Server.UserProfiles.UserProfileApplicationNotAvailableException: This User Profile Application's connection is currently not available. The Application Pool or User Profile Service may not have been started. Please contact your administrator.    at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.get_CurrentApplicationProxy()     at Microsoft.SharePoint.Portal.UserProfiles.AdminUI.ProfileAdminPage.IsProfileSynchronizationRunning()     at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceImportStatisticsWebPart.RenderSectionContents(HtmlTextWriter writer)     at Microsoft.SharePoint.Portal.WebControls.UserProfileServiceImportStatisticsWebPart.RenderWebPart(HtmlTextWriter writer)     at Microsoft.SharePoint.WebPartPages.WebPart.Render(HtmlTextWriter ... 5205a398-eb54-462e-a9b1-4db39f92f1e8
  Runtime                         tkau    Unexpected  ...writer)     at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)     at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)     at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer)     at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output)     at System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer)     at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)     at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer)     at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)     at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollectio...  5205a398-eb54-462e-a9b1-4db39f92f1e8
  Runtime                         tkau    Unexpected  ...n children)     at Microsoft.SharePoint.WebControls.UnsecuredLayoutsPageBase.RenderChildren(HtmlTextWriter writer)     at System.Web.UI.Page.Render(HtmlTextWriter writer)     at Microsoft.SharePoint.WebControls.UnsecuredLayoutsPageBase.Render(HtmlTextWriter writer)     at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)  5205a398-eb54-462e-a9b1-4db39f92f1e8
  </code></pre>
  
  <p>Do you have any idea what is wrong and how I can solve this issue?</p>