title: Support for Citus in production? Community or Premium?
body: <p>We've been building a system that is using Citus db and we are considering purchasing the premium support option before going into production, however costs are relatively high. My analysis of the community is that is quite small and niche, although there is a growing <a href="https://slack.citusdata.com/" rel="nofollow noreferrer">slack channel</a> and <a href="https://groups.google.com/forum/#!forum/citus-users" rel="nofollow noreferrer">google groups forum</a>.</p>
  
  <p>Our errors experienced during development has been mostly solved through the documentation which is good. Going into prod, there is some uncertainty around configuration hence my question.</p>
  
  <p>Has anyone had any issues and used either the community or premium support? What was the experience like in terms of speed of delivery, quality of responses, consistency of feedback and finally turnaround time to resolve an issue.</p>
  
  <p>Ultimately we need to provide high SLAs to our clients and resolving issues quickly in production is critical to our business</p>