title: Getting API error [9000] desc [Error in service CCA lookup] for Amex in cardinalcommerce
body: <p>I am using Cardinal Cruise Hybrid for 3D secure. I followed the documentation provided by<a href="https://developer.cardinalcommerce.com/Cardinal-Cruise-Hybrid/" rel="nofollow noreferrer">Cardinal Cruise</a>. 
  I have created JWT with PHP. I am using <a href="https://developer.cardinalcommerce.com/try-it-now.shtml" rel="nofollow noreferrer">Cardinal Cruise Javascript Activation Credentials</a>. I am getting cmpi_lookup response and cmpi_authenticate response with Visa and master.</p>
  
  <p>I am unable to get cmpi_lookup response with Amex card. Can any one help me to fix this issue?
  My js code </p>
  
  <pre><code>  Cardinal.configure({
  logging: {
      level: "on"
  }
    });
  
    var orderObject =  {
          "Authorization": {
            "AuthorizeAccount": true
          },
          "Cart": [
            {
              "Name": "test",
              "SKU": "sdsadsf",
              "Quantity": "3",
              "Description": "ccccc"
            }
          ],
          "Consumer": {
            "Email1": "test@mail.com",
            "Email2": "test1@mail.com",
            "ShippingAddress": {
              "FullName": "John Smith",
              "FirstName": "John",
              "MiddleName": "",
              "LastName": "Smith",
              "Address1": "8100 Tyler Blvd.",
              "Address2": "",
              "Address3": "",
              "City": "Mentor",
              "State": "Ohio",
              "PostalCode": "44060",
              "CountryCode": "US",
              "Phone1": "",
              "Phone2": ""
            },
            "BillingAddress": {
              "FullName": "John Smith",
              "FirstName": "John",
              "MiddleName": "",
              "LastName": "Smith",
              "Address1": "8100 Tyler Blvd.",
              "Address2": "",
              "Address3": "",
              "City": "Mentor",
              "State": "Ohio",
              "PostalCode": "44060",
              "CountryCode": "US",
              "Phone1": "",
              "Phone2": ""
            },
            "Account": {
              "AccountNumber": 340000000003961,
              "ExpirationMonth": 01,
              "ExpirationYear": 2022,
              "CardCode": 0775,
              "NameOnAccount": "John Smith"
            }
          },
          "Options": {
            "EnableCCA": true
          },
          "OrderDetails": { 
            "OrderNumber": Math.random(0, 1000000) + "-shzs",
            "Amount": 25.00,
            "CurrencyCode": "840",
            "OrderDescription": "nothg",
            "OrderChannel": "S",
            "TransactionId": "2fDSaySnCmDGCjPglzqX"
          },
          "Token": {
           "Token": "",
            "CardCode": 0775,
            "ExpirationMonth": 01,
            "ExpirationYear": 2022
          },
           "CCAExtension" : {
              "AcquirerId" : "",
              "AcquirerMerchantId" : "",
              "AcquirerPassword" : "",
              "CountryCodeOverride" : "US",
              "FormId" : "",
              "MerchantName" : "devCenterMerchant",
              "MerchantUrl" : "https://centineltest.cardinalcommerce.com/maps/txns.asp",
              "PAResPayload" : "",
              "ProductCode" : "01",
              "ShippingMethod" : "01"
          }
    };
  
    Cardinal.setup('init', {
      jwt: document.getElementById('JWTContainer').value,
      order: orderObject
    });
    Cardinal.on('payments.setupComplete', function(){ 
    Cardinal.start('cca', orderObject); 
    });
  </code></pre>
  
  <p>Getting response</p>
  
  <pre class="lang-none prettyprint-override"><code>ActionCode: "NOACTION"
  ErrorDescription: "Error in service CCA lookup"
  ErrorNumber: 9000
  ECIFlag: "07"
  Enrolled: "U"
  </code></pre>