title: SQL Server Error in MS Dynamics CRM 2011
body: <p>Some users are getting an error message when trying to attach a file to a case but it's not very helpful. It just says SQL Server Error. A SQL Server error occurred. </p>
  
  <p>Is there a recommended place to go to find more information on why an error happened? The user has a "Download Log File" button their screenshot of the error but it is greyed out. I assume someone with higher permissions would be able to download this log file? </p>
  
  <p>I have read about Stunnware as a good tool for reading logs? Is this the best one to use?</p>