title: gitlab: Runner is offline, last contact was about some hours ago
body: <p>recently my runners have been stopped and I don't know why?</p>
  
  <p>I've just upgraded <code>nodejs</code> on the server and it did happen.</p>
  
  <p>after this problem, I've tried to update <code>gitlab</code> to the latest version and check the runner status but the problem still persists and in the title of grey icon shows: </p>
  
  <blockquote>
    <p>Runner is offline, the last contact was about 22 hours ago.</p>
  </blockquote>
  
  <p><a href="https://i.stack.imgur.com/2hBez.png" rel="noreferrer"><img src="https://i.stack.imgur.com/2hBez.png" alt="Runner is offline, the last contact was about 22 hours ago"></a></p>
  
  <p><strong>What should I do?</strong></p>
  
  <p>and when I try to <code>Retry stuck jobs</code>, see this error:</p>
  
  <blockquote>
    <p>This job is stuck, because you don't have any active runners online with any of these tags assigned to them: 'my label'.</p>
  </blockquote>
  
  <p><em>Any Help is appreciated!</em></p>