title: Ticket management in OTRS with C# via RPC.pl or generic interface
body: <p>I have check these sites:</p>
  
  <p><a href="http://blog.otrs.org/2012/10/03/easy-ticket-creation-via-generic-interface/" rel="nofollow noreferrer">http://blog.otrs.org/2012/10/03/easy-ticket-creation-via-generic-interface/</a></p>
  
  <p><a href="https://stackoverflow.com/questions/4791794/c-sharp-client-send-soap-request-and-get-results">Client to send SOAP request and received response</a></p>
  
  <p>I am not a Perl guy.  I have RPC enabled, I have the web service enabled.  However, when I try to do the C# code listed on some the pages I get a 500 from the server.  </p>
  
  <p>Am I missing a foundational part of this puzzle?  Is there more OTRS config that I need to do that I have not done?</p>
  
  <p>Thanks!</p>
  
  <p>P.S.</p>
  
  <p>I have other links that I am unable to post due to my low rep. </p>