title: interpreter contents of email to mysql record (tickets)
body: <p>scheme:
  <img src="https://i.stack.imgur.com/LLADK.png" alt="enter image description here"></p>
  
  <p>Hi. This scheme describe my problem. I want the message received from the client to the e mail former interpreted and added to mysql table. Of course this record will be displayed at crm and when consultant will reply, his reply  add to mysql table and send re-email to customer.
  The principle of operation basically taken from Redmine, but I do not know how to create such an interpretation.</p>
  
  <p>Please, help me ! :)</p>
  
  <p>Oh.. and .. PHP, MySQL, jQuery - this is it! </p>