title: Azure web app showing 403
body: <p>I'm getting an interesting problem that has only started today.</p>
  
  <p>I successfully set up my azure site and have been using it without any issues. I was communicating with it successfully around 10:30am today.</p>
  
  <p>However, when I went to check on it at around 1pm I saw that the tile for my webapp had "deleted" written over it:</p>
  
  <p><a href="https://i.stack.imgur.com/S0F1s.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/S0F1s.png" alt="enter image description here"></a></p>
  
  <p>When I try to connect to it I'm getting this error message: </p>
  
  <p>"Error 403 - This web app is stopped.</p>
  
  <p>The web app you have attempted to reach is currently stopped and does not accept any requests. Please try to reload the page or visit it again soon."</p>
  
  <p>I am also unable to view any information on the website within the azure portal. For example, if I go to the properties blade I am greeted with "error loading tile".</p>
  
  <p>I have tried creating a new web app, however it was in the same state the moment I created it. </p>
  
  <p><a href="https://i.stack.imgur.com/iZznO.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/iZznO.png" alt="enter image description here"></a></p>
  
  <p>As you can see in the picture above all of the ftp information that is normally present is missing and my inability to load the properties blade. What makes this even more strange is that I can still ftp to it, as shown here:
  <a href="https://i.stack.imgur.com/Xitf1.png" rel="nofollow noreferrer"><img src="https://i.stack.imgur.com/Xitf1.png" alt="enter image description here"></a></p>
  
  <p>I am using the free shared plan for this server and have already tried restarting the site from within the azure ui.</p>
  
  <p><strong>FIXED (KIND OF)</strong></p>
  
  <p>I managed to fix the issue by finally upgrading my account. Creating a new web app using the new subscription and setting it to use the free server. I then just copied the files from the old ftp location to the new one.</p>
  
  <p>Thank you for the responses.</p>