title: Outlook specific data scraping, extracting to email template & automatically sending to relevant party! Is this even possible?
body: <p>Please help!</p>
  
  <p>I work for a telecoms company, everyday I receive stacks of emails from our ISP notifying me a customer is about to exceed there broadband data allowance. I am then required to contact each customer manually and inform them of the situation and advise a recommended solution. </p>
  
  <p>The <strong>problem</strong> is this is they are coming in quicker than I can contact customers. </p>
  
  <p>What I would like to do is automate this process (The email from the ISP can not be forwarded as it contains confidential information).</p>
  
  <p>The system would need to extract/scrape the following data:</p>
  
  <ul>
  <li>Telephone number, current data usage, data reset date. </li>
  </ul>
  
  <p>This extracted data would need to be extracted into an email template. </p>
  
  <p>It gets trickier - Now the system would need to establish which customer to send this email too!</p>
  
  <p>The only way to identify a customer from the information contained in the email is the telephone number. I guess I would need to create a directory with each telephone number and associated customer email address. </p>
  
  <p>Is this impossible to achieve? How would you guys go about achieving something like this? Any advice would be massively appreciated - In fact you would be a life saver. </p>
  
  <p>Thanks, </p>
  
  <p>Chris  </p>