title: Fatal Error: Uncaught --> Smarty: Unable To Load Template File
body: <p>my back-office (dashboard/administrator) wouldn't show anything but a blank white page. After i switched on debug mode I got the following explanation:</p>
  
  <p>Fatal error: Uncaught --> Smarty: Unable to load template file 'helpers/form/form.tpl' &lt;-- thrown in E:\HostingSpaces\User\mywebsite.com\wwwroot\tools\smarty\sysplugins\smarty_internal_templatebase.php on line 129</p>
  
  <p>I've tried to upload newer "fresh" versions of prestashop and to delete the database and bring it back with backups nothing worked. I changed the rights for the whole tools folder, and I have deleted al content of directories /cache/smarty/cache/ except the file index.php and cache/smarty/compile/ also except file index.php.</p>
  
  <p>But nothing helped this morning everything was working until I tried to switch the sub-domain to the main domain for updates.</p>
  
  <p>I'm currently working with Prestashop version: 1.6.1.4</p>
  
  <p>Strangely enough both of the websites have the front-desk working without any problem.</p>
  
  <p>*Obviously i've changed the details in the error message to general info for privacy reasons.</p>
  
  <p>Can anyone please help me with this!!!!!!</p>
  
  <p>PS: I by now have changed the right to each and every folder plus files to 777. And that didn't change a thing.
  Although I must add that my ftp program (filezilla) gave me this answer several times:  504 Command not implemented for that parameter</p>