title: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: someemail@gmail.com
body: <p>This question has been asked at other places but the answers don't solve my problem. I am doing testing and am sending email to a fictitious email id. When I send the email, I get error <code>554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: someemail@gmail.com</code></p>
  <p>My account is not in sandbox and the <code>from</code> email id is verified. Later I changed the email to a valid <code>gmail</code> id (a <code>to</code> email id which is not confirmed) and I get error <code>error in handling user signup transaction org.apache.commons.mail.EmailException: Sending the email to the following server failed : email-smtp.us-east-2.amazonaws.com:587, com.sun.mail.smtp.SMTPSendFailedException: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: m****.****a@gmail.com</code></p>
  <p>I can't confirm <code>to</code> email ids as they would be of new users. How do I solve the problem? I am on basic plan on <code>aws</code> which I suppose means that I can't ask their technical support for help.</p>
  <p>The <code>from</code> email id has been verified in the right region.</p>
  <p>UPDATE
  The problem could be that I am using <code>us-east-2</code> <code>smtp</code> endpoint but my account is still in <code>sandbox</code> in that region. I didn't realise this and got the <code>east-2</code> region out of <code>sandbox</code>. I have not submitted request to move the <code>us-east-2</code> out of sandbox. I'll update on status once that is done.</p>