title: MYSQL order by text
body: <p>okay so I know how I can sort by id or number like</p>
  
  <pre><code>$getTicket = $sql-&gt;query("SELECT * FROM `ticket` 
                            WHERE `user`='$user-&gt;name' 
                            ORDER BY `id` DESC");
  </code></pre>
  
  <p>I have Status in the ticket table, and in that I have 3 things: </p>
  
  <p>1) Answered 2) Unanswered 3)  Done</p>
  
  <p>I want to sort it in this way:</p>
  
  <p>1) Unanswered<br>
  2) Answered<br>
  3) Done</p>
  
  <p>is there a way to do this?</p>