title: Asterisk 13 unable to read the extensions.conf file
body: <p>I have an odd issue, asterisk was work just fine, then it suddenly stopped working.
  when i make a call it always replay with code 404, which means user not found, which means it can't read the extensions.conf file, also when i do the command 
  <code>dialplan reload</code> in asterisk cli, it replies with command not found, also when i do the command <code>core reload</code> in asterisk cli nothing happend.
  i tried to restart the service and restart the server and still no solution.
  please help me with this problem.</p>