title: During Enthought Canopy install, canopy.exe fails to run to setup environment on Windows 7
body: <p>I have a 64bit Win 7, installed the 64 bit canopy.</p>
  
  <p>The first part installs fine, but if I try to launch canopy to set up the environment from the start menu (or from the desktop icon or "<em>C:\Program Files\Enthought\Canopy\App\Canopy.exe</em>" which is where they point) absolutely nothing happens.</p>
  
  <p>This seems to be the same problem that has been reported a few times before:</p>
  
  <p><a href="https://stackoverflow.com/questions/17816468/canopy-does-not-start-on-windows-7-despite-successful-installation">Canopy Does not Start on Windows 7 despite successful installation</a></p>
  
  <p><a href="https://stackoverflow.com/questions/19337137/install-32-bit-canopy-on-win-7-32-bit-machine-fails">Install 32 bit Canopy on Win 7, 32-bit machine fails</a></p>
  
  <p><a href="https://stackoverflow.com/questions/18810558/enthought-canopy-not-running">Enthought canopy not running</a></p>
  
  <p>but none of these questions have been resolved. What they all have in common is that they relate to Windows 7.
  These questions are followed up by a request for the log:
  <em>"C:\Users\\AppData\Roaming\Enthought\Canopy\log\"</em></p>
  
  <p>However there are no logs, there isn't even a 
  <em>C:\Users\\AppData\Roaming\Enthought</em> directory.</p>
  
  <p>However I have found that if I go into:</p>
  
  <p>C:\Program Files\Enthought\Canopy\App\appdata\canopy-1.1.0.1371.win-x86_64</p>
  
  <p>and run the copy of Canopy.exe in there it allows me to setup the environment and run canopy from within this subdirectory (the desktop and start menu links still fail) . This also creates the
  <em>C:\Users\\AppData\Roaming\Enthought</em> directory and logs.</p>
  
  <p>BUT I am worried if I do this I will cause problems for myself further down the line. Can someone tell me why the canopy.exe linked to in my start menu isn't working?</p>
  
  <p>I do have a previous installation of WinPython 2.7 in
  <em>C:\Python27\WinPython-64bit-2.7.5.3</em></p>
  
  <p>thanks</p>
  
  <p>Susie</p>