title: Already installed plotly but still can't import
body: <p>I am trying to use plotly within Jupyter Notebook and have followed every step listed in the Getting Started with Plotly for Python <a href="https://plot.ly/python/getting-started/" rel="nofollow noreferrer">here</a>. I created a free account with plotly but when I try to import plotly and set my credentials in jupyter using my username and API, I continually see: ModuleNotFoundError: No module named 'plotly'.</p>
  
  <p>Right on plotly's website it says to update my config file after regenerating my API key. However, I do not have a .plotly folder anywhere on my computer and therefore cannot find the .plotly/.config file to update the key. I'm on a work computer and have searched both my network drives and C: drive for the .plotly folder but I don't get any results. </p>
  
  <p>I can see that plotly is installed:
  <img src="https://i.stack.imgur.com/rbPgm.png" alt="command line output for pip install plotly"></p>
  
  <p>I've seen someone mention that maybe I've installed plotly where my python environment can't see it. Here is the pip show plotly output: <img src="https://i.stack.imgur.com/tZDQy.png" alt="pip show plotly">. How can I check where I'm running python from?</p>
  
  <p>I've also seen someone suggest checking where python is searching for modules using import sys. Here is that output below.  The very first filepath lists the plotly folder, which makes me think my issue is a configuration/API one.</p>
  
  <p><img src="https://i.stack.imgur.com/Aye9v.png" alt="import sys/sys.path "></p>
  
  <p>I also tried importing plotly using a specific file path and setting my credentials but get a different error. It says I cannot import 'exceptions' but I have an exceptions.py file in my plotly folder: <img src="https://i.stack.imgur.com/KqYrk.png" alt="import plotly with filepath"></p>
  
  <p>I am a Python novice and also not very familiar with command line. Can anyone point me in the right direction for trying to locate the .config plotly file if searching my computer for it turns up nothing?</p>